The Problem is not the Mute Option.
Hey so i had a thought the other day (surprising i know): muting doesn't really help, sure you don't have to listen to the ramblings or angry texts of a moody teenager but they are already tilted, so they are already underperforming due to the fact that they spend time and focus on blaming other people and more importantly typing , they get angry and start typing which means their hands and attention is not on the screen/game anymore this causes them to keep making mistakes, getting caught and basically not helping the team. I don't care what my teammates say, i don't usually mute players because i believe that at some random point the can actually make a wise decision and i want to be able to recognize it, and i can mentally block them out, so muting doesn't do anything for me, if you are not able to do this then i fear that you also have some inner issues that needs to be addressed, but i digress. I want the community and maybe Riot to come up with a solution to fix this, it's not "flaming" the problem, it's what happens in the mind of the flamer, it is a tricky subject because we can't really alter how someone will react to a certain stimuli, but i bet riot could hire a sociologist or psychologist or both to analyze the best course of action,** i don't care if someone is flaming i want them focused on the game**, they can trash talk to their hearts content but i want them at least trying to win. Perhaps, if one person from the team mutes you, you immediately get restricted to 5 messages every 2 minutes for the duration of the game? and if 2 mute you then you lose all your chat privilege, and maybe 3 also your pings? the goal would be to take away the source of distraction, no matter how angry someone get's if they can't express it the only thing left to do is either play or feed, in which case the system and the reports would do their job. I do see a problem with premades and just social trolling, i have no problem picturing 2 or more 17 y/o playing league and muting their teammates because they find it funny or it is a "meme" or whatever they say or do nowadays. Let me know what you think about the "Mind/Attitude of the Flamer", if you have any ideas please share them so we can come up with a formal suggestion for riot.
Take care people, enjoy the game and good luck in the ladder.
PS: maybe there could also be a "punishment" for a failed attempt to surrender? such as , if you start a voting and it fails 4 to 1 then you can't start a vote again for the next 10-15 minutes? because another issues is the fact that some people are not mentally resistant enough to withstand a bad early/mid game making them lose in their minds before the game is set, or they believe they are being rational and "saving time" while in reality the game can still be turned, but they stop trying and keep trying to surrender, and in the end their focus and attention gets diverted to the surrender and not trying to overcome a tough game.
PSS: perhaps when the system recognizes a "flamer" his deaths give a little bit less of gold or something? (this might not be doable and i understand any criticism)