My Stolen Account was Banned

LotsaPasta·12/13/2019, 4:38:59 AM·1 votes·5,113 views

I don't even know what to think. I jsut opened league to play with my friend, when I see that my account was "Banned for the use of third party software". which I thought was strange since I, A. never used anything like that and, B. logged on 3 hours ago and was imediatly taken into the practice tool. Naturally I was weireded out and procedded to look at my match histroy when, low and behold, 3 ranked games I never played, hell, I dont even play ranked. So someone must have taken my account, and gotten it banned. It there anyway I can fix this?

6 Comments

Kei14312/13/2019, 4:46:40 AM4 votes

yeap, send in a ticket to https://support.riotgames.com and select account recovery. They will do their due dilligence and determine whether you were truely hacked. If so, they will unban your account.

Side note: make sure you have a strong password.

Jojobees12/13/2019, 6:03:53 AM1 votes

We've been begging for 2-factor auth for forever. Idk why RIOT hasn't delivered on this.

Ogorkowa12/13/2019, 7:25:17 PM1 votes

Same for me. Haven't been playing for about 3 years as I started my studies. Someone hacked and got perma ban on my account. I hope that support will check my ip and will compare with the one (ones?) that has been playing on my account...