I've been playing for six years. Never got a penalty. Got a 10-game chat ban and Honor is ruined.
TO BE CLEAR: I understand the rules and that this does not guarantee a response from a Rioter, that it will change the rules, or that it is my place to tell Riot how to handle their game. My intent is to only give feedback for consideration by Riot, should they see fit. I also have spoken to various Support team members and they suggested to post this here.
Edit: I have been Honor 5 every season since Honor was introduced, so my behavior is pretty consistent. This is a first-time and I am simply trying to discuss the Honor system, not argue to get the penalty reversed or anything of that nature.
I have NEVER received a penalty before. I'm low elo (Gold 4 but was climbing before the penalty). I will not receive rewards because of this penalty. I agree with the 10-game chat restriction, but knocking someone's honor down to 1, locking it for 15+ games, AND reverting it to level 1 for a SINGLE penalty is, in my opinion, absurd. I can agree with the chat ban, as I had a particularly frustrating day and got unreasonably flamed. I talked back and got reported/ penalized. I deserve the chat ban, I understand that counter-flame is still flame. But the rest is completely unreasonable for a first-time offence.
I'm sure my feedback doesn't really matter. I'm just one player and it really feels like Riot doesn't care about our opinions. It's clear that this is how the system is, so I'll just leave some feedback.
A punishment this harsh is completely unreasonable and unfair for one penalty in 6+ years of playing this game. The Honor system needs a serious rework. I'm all for punishing toxic players, but the punishment should fit the offence. Everyone has a bad game, and as I said, one singular game where I lose my cool shouldn't destroy an entire season of hard work and good behavior. I was on the cusp of Honor 5 before this penalty, and it would take a whole season just to get back to where I was. Right now, there is no way for punished players to recover at all in one season. Honor takes far too long to unlock and a punishment like this completely destroys an entire year of work. For one bad game.
I'd totally agree with the 10-game chat ban, and maybe losing one level of Honor for a single offence. Maybe even two. But knocking down someone who was almost to Honor 5 back to Honor 1, locking it so I can't even receive Honor even after I complete the chat banned games, AND knocking a player down to Honor 1 even after the lock is removed is unbelievable. I could understand something this severe for repeat offenders, maybe if I had two previous penalties this would be reasonable. Three strikes, you're out. Punish the consistently toxic people. But it doesn't do any good to knock down a person this hard for a single penalty in six years of playing League.
Thanks. I hope Riot will consider this feedback seriously. I doubt you will, but it would make the game a much better place. Please, if anyone has thoughts share. Maybe our voices will be heard.
Sincerely, an Evelynn Main
