Does Riot Check?

NCSU Haz·Jan 4, 2020·3 votes·9,837 views

I'm not too familiar with the "Tribunal" System or whatever it is called. What I am talking about is after a game when you can report a player for verbal abuse, harrassment etc etc... Does Riot check every single report or do they only check a player if they have x amounts of reports in x amount of time?

Could someone help me here?

Thank you

EDIT: I think it's an extremely hard thing to implement with the amount of daily players. I'm not sure there will ever be a perfect system, I was just curious and wanted some more information from some more informed people.

33 Comments

IVSakenzJan 4, 20202 votes

From what I understand it only takes a single report to get it looked at..but multiple reports put it higher in priority..

This could be wrong as I have seen no official report on it..but that's my understanding

NCSU HazJan 4, 20202 votes

That would make the most sense and I hope that is the case. If so, thank you so much for your information :)

ModWulf HelhammerJan 4, 20206 votes

but multiple reports put it higher in priority..

Nope. Multiple reports in a single game mean absolutely nothing. The system will review it no matter what. Now, if these "multiple reports" are actually "getting reported in multiple games", then yes, that will indicate potential bad behavior from a player.

NCSU HazJan 4, 20201 votes

@Wulf Helhammer -- So a single report is just as effective as a group report?

PresBushDid711Jan 4, 20201 votes

[{quoted}](name=NCSU Haz,realm=NA,application-id=ZGEFLEUQ,discussion-id=N5N3AXQ8,comment-id=000200010000,timestamp=2020-01-04T23:45:03.214+0000)

@Wulf Helhammer -- So a single report is just as effective as a group report?

Yes, and report begging and or threatening to report can be a punishable action, and accomplishes nothing, so never do that.

NCSU HazJan 4, 20201 votes

Very true.

ModWulf HelhammerJan 4, 20201 votes

Yep! It's actually expressly designed like that in order to prevent abuse. If multiple reports in a single game did have an effect on the outcome, then premade groups could bully a solo player and possibly get them punished, even if they didn't do anything wrong.

NCSU HazJan 4, 20201 votes

I guess that's understandable.

PresBushDid711Jan 4, 20201 votes

There is an automated system that checks when there is a report. The system decides if it is punishable and if it is it assigns it a severity.

Hate speech, encouraging suicide, racism etc will vault you right to a 14 day ban.

Everytime an accurate report is made on your account, your punishment meter fills. Once it fills all the way up you are punished by where you are on the punishment tier. It goes 10 game chat restriction, 25 game, 14 day ban, perm ban.

It is possible with good or neutral behavior to unfill your meter, or even to drop punishment tiers. However, that takes many more games then it takes to fill.

NCSU HazJan 4, 20201 votes

Out of curiosity, when you report someone and you can write a description. Are there any "key" words that the automated system will detect that will result in anything more? I guess what I am trying to get at is for example if someone doesn't say a specific word in chat but is clearly being "racist" in chat without any key words for the automated system what happens then?

PresBushDid711Jan 4, 20201 votes

[{quoted}](name=NCSU Haz,realm=NA,application-id=ZGEFLEUQ,discussion-id=N5N3AXQ8,comment-id=00000000,timestamp=2020-01-04T23:42:22.447+0000)

Out of curiosity, when you report someone and you can write a description. Are there any "key" words that the automated system will detect that will result in anything more? I guess what I am trying to get at is for example if someone doesn't say a specific word in chat but is clearly being "racist" in chat without any key words for the automated system what happens then?

The haven't said, but I think it does, based solely on anicdotal evidence. I've noticed when I quote someone using ZT in the report card I seem to get feedback. Like I said that's purely anicdotal.

Well I'm not sure how someone could be racist with out certain words, but I'll take your word for it. If you think they were being racist and trying to avoid the system you can always follow up with a support ticket.

NCSU HazJan 4, 20201 votes

Thank you so much for your time, happy new year.

Kei143Jan 5, 20201 votes

There are two parts to the verbal detection system;

Zero Tolerance System and Machine Learning system.

ZT system (for racism, homophobia, and encouraging others of self harm) is indeed a keyword search and doesn't give a rip about context.

Machine Learning system goes through the whole chatlogs and determines if the whole chat was used in insult and harass others.

People have tried to get around the ZT system with the creative use of language, those are the times a detailed report will help, as the report will eventually go past the automated system and get to a Rioter, and it will help them create a better list.

The ML system is smarter than that (since it looks for attitudes instead) and is very hard to get around using creative language.

UltimateShield13Jan 5, 20201 votes

{quoted}

There are two parts to the verbal detection system;

Zero Tolerance System and Machine Learning system.

ZT system (for racism, homophobia, and encouraging others of self harm) is indeed a keyword search and doesn't give a rip about context.

Machine Learning system goes through the whole chatlogs and determines if the whole chat was used in insult and harass others.

People have tried to get around the ZT system with the creative use of language, those are the times a detailed report will help, as the report will eventually go past the automated system and get to a Rioter, and it will help them create a better list.

The ML system is smarter than that (since it looks for attitudes instead) and is very hard to get around using creative language.

how can a computer read attitude?

Kei143Jan 5, 20201 votes

Ask people who create language packs like Grammerly and combine that with Machine Learning systems.

ModWulf HelhammerJan 4, 20201 votes

The Tribunal system is no longer used. What is currently used to check reports and issue violations is the IFS, or Instant Feedback System. It is a Machine Learning automated system that, upon a report, goes through the reported individual's chat logs, and after checking their violation history, as well as the severity of the offense, will issue out a punishment, if necessary.

NCSU HazJan 4, 20201 votes

So they have to have a history of racism? It's not just a one time thing?

ModWulf HelhammerJan 4, 20202 votes

Things like hate speech or other slurs, as well as calls to self harm, have a much higher degree of severity. For those offenses, all it takes is 1 instance to bring them to an instant 14 day ban, whereas lesser offenses will first go through 10 and 25 game chat restrictions.

NCSU HazJan 4, 20201 votes

Thank you so much, you've been a great help.

Six Inch HealsJan 7, 20201 votes

[{quoted}](name=Wulf Helhammer,realm=NA,application-id=ZGEFLEUQ,discussion-id=N5N3AXQ8,comment-id=000100000000,timestamp=2020-01-04T23:46:55.860+0000)

Things like hate speech or other slurs, as well as calls to self harm, have a much higher degree of severity. For those offenses, all it takes is 1 instance to bring them to an instant 14 day ban, whereas lesser offenses will first go through 10 and 25 game chat restrictions.

This is heinously false. Almost laughably so.

ModWulf HelhammerJan 7, 20201 votes

Care to explain why you say so?

Six Inch HealsJan 8, 20201 votes

I have had people (including people I have QUEUED with, and yes, I reprimanded them in chat and on our Discord) use brazen racial slurs in game chats on multiple occasions without any sort of punishment or reprimanding. The system is an absolute joke.

dragonsheart91Jan 8, 20201 votes

that's because riot uses an automated system and it doesn't look for that, it looks for "negativity" in the form of calling people out for trolling, feeding or being toxic. Read my post on this thread and you will see what i mean.

ModWulf HelhammerJan 9, 20201 votes

Did you report them?

Six Inch HealsJan 10, 20201 votes

Of course. One player I remember in particular has played at least once a day since I reported them FOUR WEEKS AGO. The system is embarrassingly flawed/non functional, and frankly, it needs to be removed. Just let people say and do as they please. No one's doing anything about it anyway.

MEXICOMANJan 5, 20201 votes

The tribunal hasnt existed for at least 3 seasons. It means nothing and only the automated system does it. So a lot of your reports really mean nothing in the end.

dragonsheart91Jan 8, 20201 votes

the automated system only really looks for you telling people to stop being toxic or to stop trolling/feeding, i have an email from riot that says thats what the system looks for

ProphetOfDravenJan 5, 20201 votes

It's X amount of reports in X amount of games, and if you said any naughty words. Thats it.

ArammusJan 5, 20201 votes

the tribunal system is now called the ifs. the instant feedback system. tho personally i didnt get feedback in months. and taking up to 20 min isnt what i call instant either but thats not the point of this post.

smerfkungfuJan 8, 20201 votes

just don't try to defend your self. you get punished by a gang bang of toxic players reporting you just for the hell of it. no, its automated system good or and bad alike we all get hit with a report as right or wrong

dragonsheart91Jan 8, 2020

they only use an automated system which apparently makes it so you cant call people out for trolling or being toxic or feeding. i have an email where the pretty much states that riot supports troll and toxic players. Here is the part i am referring to:

"These are a few avenues in which our IFS (Instant Feedback System) can detect negativity for in League.

Arguing with others (Even if you didn't start the problem, you can slow it down or stop it by ignoring the misbehavior of others) Calling out other player's poor behavior (Players want attention so they'll try and push your buttons, it's important to do your best to not let them get to you) Calling out other player's poor gameplay choices/performance (This is more self explanatory but if you're not focused on future objectives, you're only hindering your chances of having a competitive match)"

so pretty much if you call someone out for being toxic or trolling or intentionally feeding, you are the 1 that gets banned not them

Tele IIJan 8, 20202 votes

{quoted}

they only use an automated system which apparently makes it so you cant call people out for trolling or being toxic or feeding. i have an email where the pretty much states that riot supports troll and toxic players. Here is the part i am referring to:

"These are a few avenues in which our IFS (Instant Feedback System) can detect negativity for in League.

Arguing with others (Even if you didn't start the problem, you can slow it down or stop it by ignoring the misbehavior of others) Calling out other player's poor behavior (Players want attention so they'll try and push your buttons, it's important to do your best to not let them get to you) Calling out other player's poor gameplay choices/performance (This is more self explanatory but if you're not focused on future objectives, you're only hindering your chances of having a competitive match)"

so pretty much if you call someone out for being toxic or trolling or intentionally feeding, you are the 1 that gets banned not them

And you honestly took that as them supporting trolls? Honestly?

dragonsheart91Jan 10, 20201 votes

considering they ban you for calling people out for being trolls