[{quoted}](name=CST Resonance,realm=NA,application-id=cIfEodbz,discussion-id=UE5dEHmh,comment-id=,timestamp=2015-04-01T12:29:00.608+0000)
Look, Riot. I'm not going to change my behavior towards video games no matter how many times you ban me, chat restrict me, or put me in lower priority queues.
This was probably shortly before you were permabanned. This is why they don't give people second chances after a permaban anymore; they used to have a "Level 20 Challenge" to show you reformed, but 95% of the players went right back to being toxic.
**Why can’t you give permanent banned players a second chance? You will receive a better player. **
Actually, this is the unfortunate problem. Allowing permanently banned players another chance is an extremely damaging cost. Do you know what the success rate of the Level 20 Challenge was? 5%. Do you know that for each person, they clearly outlined the toxic behaviors and had 1 on 1 conversations with the players to try to improve their behavior? These are players that were hand-picked by Player Support staff because they felt the pleas from these players were genuine. The success rate was still 5%.
Do you know how many games on average these players played? 100 games / month. When a permanently banned player fails to reform, they are creating miserable experiences for hundreds, maybe thousands of players a month. That's not a cheap cost or a low risk and we cannot consciously justify that, for the sake of the rest of our players.
http://forums.na.leagueoflegends.com/board/showthread.php?t=2411284