I know nobody is going to care but....
I have just been temporarily banned for 14days, I am not a toxic person and I don't even consider myself worthy of chat restrictions which I have had in the past for barely anything I don't understand this games mentality, people flame you and then report you for replying to their behaviour even if you aren't flaming them back you can just be trying to reason with them and talking with them during their constant flaming throughout the game and that will get you reported and ultimately punished.
I like the game a lot but I can't get on board with this short of punishment system that punishes you for replying to toxicity, I never flame back but if I feel like I need to defend myself in anyway from online bullying and toxic behaviour you better believe that I am going to and for me to be punished for trying to reason with toxicity is absolutely ridiculous.
I have come into this behaviour a lot in MOBA games over the years and I deal with it in my own way, I am not about letting people walk all over me and I'm also not about flaming back and the way this game punishes victims for simply trying to reason with their toxic community is something I can and will never get onboard with.
So it's back to the MOBA drawing board for me, any suggestions are welcome but till I find something new that doesn't punish innocent players I will be returning to heroes of the storm.
Thanks for reading, and I hope they change this.
I've done some searching for topics similar to this and it seems that the general consensus from people is to just mute them and if you reply you are as toxic as the person who is flaming, which sounds ridiculous but that seems to be peoples thoughts on the matter and the funny thing is I never actually report the flamers because I'm never going to make a difference, these types of games are always going to be full of toxic players and they will just return on other accounts, reporting them and getting them banned isn't going to change anything and also banning innocent players isn't helping the situation either.