Permanent ban's are too harsh (hear me out)
I think the tribunal system is way too strict. For example you start learning the game and get flamed for being a noob and you say something like fuck you I'm new. Then the whole rest of the game you are called salty and are mocked and people try and bring the toxicity out of you. And if you give in then your account/chat is suspended and you are put into a pool of MORE toxic players which only makes it more difficult to not be toxic. So you learn to just mute people and ignore what they say but you already have that history of toxicity on your account and no longer qualify for certain rewards like the gold skins or borders on loading screens. Then on top of that you constantly feel like you're walking on ice and don't want to spend more money on the game because the next time you lose your temper and express it through chat you're at risk of a permanent ban ... I feel that riot should go through more chat restrictions before immediately resorting to long suspension periods and permanently banning accounts. Instead of putting these people with more toxic players and instilling harsh punishments why not try and HELP these people. A lot of these people are simply passionate about the game and can't handle their frustration. Why not create some kind of "rehab" system instead of sending them straight to prison? Or at least give people a chance to remove their toxic account status. For example have a level of account quality and the more games you go without reports and positive feedback the less toxic your account status becomes and you can eventually start participating in the rewards again. There is no forgiveness in the current system.