Punishment System is flawed.
I want to share my experience, i have been punished (chat restricted) in this game 2 times. Before this game i was never ever toxic for no reason at all. This game got the best of me because of how toxic can people be, they blame you when they make mistakes so that they dont feel bad, they basically bully you the whole match trying to put you down so that they can feel high. I sometimes think myself that those are kind of low self esteem idk why would you make someone feel bad so that you can feel good. Anyway. The first time i did was a little toxic because i couldn't stand anymore these people, doesn't matter how much i report them i keep getting them in my matches.
Like the first time, the second time i answered something a toxic player told me because when you have 2 people or 3 in every game being toxic and maybe telling you personally bad stuff like %%%%, stupid, in some point you will want to defend yourself since your defender in this case RIOT wont stop them. Anyway, The second time i didn't said anything bad i was actually saying
''guys let him be, please don't fight with each other we need to play as a team'' ''Damn i hate that champ'' ''xD''
3 ppl in my team actually reported me for defending a player that was having a bad match, and trying to calm the environment so that we have a chance to win. Well guess what i got chat restricted and lost all the honor i was working so hard to get after i got chat restricted the first time. Meanwhile they get away with it, flaming and offending a teammate, trying to surrender a lot of times (giving up) and even griefing the game giving away free kills so that the enemy gets fed earlier and we lose faster since we didn't want to give up.
I filed a ticket but RIOT is to proud to admit their system is flawed and doesn't work as intended. So the answer i got is ''there is nothing i can do''
Now lately i was winning a lot, and i went up to gold 1 but lately every match, not exaggeration. Every single match i get people wanting to surrender min 5, being toxic the whole game and tilted everywhere. They spend more time typing and flaming than actually playing, i report them and nothing ever happens, witch is sad because if i answer with ''bro just shut up and play'' ill probably get chat restricted while these people continue their job at making this community hella toxic and sometimes unplayable...
Please feel free to share your opinion/experiences.