RE: I demand a human

HoldMyPlank·7/8/2019, 12:48:34 AM·6 votes·2,939 views

I will gladly apply to a position under Riot Games that will allow me to personally review toxic behavior for a reasonable wage.

I personally would find this job thoroughly entertaining.

Give me a quota of 100 cases per day and I would probably triple it... maybe more..

With the current attitude toward Riot's system of Tribunal, I think creating a squad of people that handle this would be worth while as it would increase the quality of the game ** TEN FOLD**.

Please DM me back Riot and I will submit a resume of my previous work experience and we can negotiate a wage, etc.

Thanks.

EDIT: You guys definitely humbled me ok... I've read all of the comments and appreciate all the feedback...at this point I'm simply asking questions out of curiosity. Have a good night. OXO

51 Comments

ModThe Djinn7/8/2019, 2:14:09 AM6 votes

{quoted}Give me a quota of 100 cases per day and I would probably triple it... maybe more..

Let's be optimistic and assume you can accurately review a game in 1 minute with high reliability and consistently. Let's further assuming you work a full 8-hour day with no breaks for meetings, lunch, or anything.

That's 480 games per day.

As of the last statistics we have, League has 4.2 million daily players. Let's round that to 4 million for ease of use. We'll assume an average of 1 game per player (which is very low), and we'll also assume that a meager 10% of games have a reported player in them.

That's 400,000 games, or 40,000 reported games.

That's EIGHTY-THREE employees JUST review games, assuming multiple circumstances hugely in your favor.

Hotarµ7/8/2019, 1:00:37 AM5 votes

Give me a quota of 100 cases per day and I would probably triple it... maybe more..

And unfortunately you would still fall far, far behind the amount of reports coming in every second.

There's a reason that Riot uses an automated system, it's because hand-reviewed cases are too slow, too inconsistent, and ultimately do nothing but burn a hole in their pocket.

With the current attitude toward Riot's system of Tribunal, I think creating a squad of people that handle this would be worth while as it would increase the quality of the game TEN FOLD.

I'm a little confused by your wording here. I assume you're talking about people's attitude towards Riot's current system and how some of them want the Tribunal back, but I could be wrong.

The Tribunal was incapable of handling the large amount of reports that came in on a daily basis rendering it more and more ineffective as the game's community grew over time. It may have worked in S1/S2 but it definitely wouldn't work today.

If we had to bring back a player-forum of some sort, maybe it could be used for controversial cases like the Nubrac/NB3 situation? When something is a huge point of contention and in an overall gray area, the community could put it to a vote and the most popular solution would help dictate rulings in the future. I didn't put too much thought into that so there are probably some holes here and there but my point is that the Tribunal doesn't have a place in League anymore, atleast not for standard cases.

rujitra7/8/2019, 1:12:04 AM2 votes

You simply couldn't review 100 cases accurately in an 8 hour workday. Period.

With the current attitude toward Riot's system of Tribunal, I think creating a squad of people that handle this would be worth while as it would increase the quality of the game TEN FOLD.

This squad would require tens, if not hundreds of thousands of people on it, which is simply not possible.

FrozenFitzgerald7/8/2019, 1:43:33 AM1 votes

You don't want to work for Riot. No person in the world should respect anyone who works for Riot support. Let me tell you a little story.

I have a stalker. My stalker has created well over 200 accounts in order to harass me and my friends. Usually including death threats, and things of incredibly personal nature. I have sent in support tickets about this. To quote the most recent one, they personally describe his actions as "beyond anything we've ever seen."

They refuse to ID ban him. They tell me to contact Riot devs on the boards, as if that has any chance of working. They refuse to do so much as try to contact any other department besides support. In fact, they refuse to ban his accounts at all, even on a one by one basis. Accounts that contain death threats. Again, I remind you that they themselves describe this as "beyond anything we've ever seen." But yet they also tell me that even an IP ban, not so far as an ID ban, is only used in, again I quote "extreme cases."

In fact, more than that, I have had a support agent instead threaten ME with an ID ban.

Riot support is a joke. You shouldn't want to work there if you want to maintain any self-respect.

Telephone Booth7/9/2019, 4:55:44 AM1 votes

I think just by saying you think you could tackle hundreds of cases in one day, you lose trust and no one would want you to be the judge. You plan on just wizzing through all these cases as fast as possible? Lol.