Boards›Player Behavior

PSA: Why the tribunal is never coming back

Karunamon·4/24/2018, 6:34:08 PM·11 votes·7,285 views

Around 81 million monthly players at the end of 2017. (You'll have to google this - the best source I can find is an account selling site, of all things)

Let's say that every single one of those players only played a single game all month. Thats 8,100,000 individual games (10 players per game - keep in mind, the real number is probably a lot higher)

Let's make an extremely conservative estimate that 1% of those games generated a single report. Flaming, inting, whatever.

That's 81,000 reports that have to be adjudicated. Let's split it and say that 80% of these reports are for flame, and 20% of these reports are for int. That's 65k flame, 16k int.

The flame reports are easy - someone just has to read the chat history. Let's say it takes someone about a minute to clear a single report (reading the chat and clicking punish or not punish, kinda like the old tribunal)

Int reports are a lot harder; someone needs to actually watch the replay of the game to make a decision on that. Just looking at KDA and build isn't enough, you have to actually watch how someone plays. Let's say these take about 10 minutes each.

With these numbers, each month, Riot staff would be spending, at minimum 1,350 hours handling flame reports, and 2,667 hours handling int reports. 4,017 hours each month, 48,204 hours per year. That's 25.11 MAN YEARS (40 hours/week, 1920/hours year), spent doing nothing but report handling!

(And what a shitty job that would be - imagine exposing yourself to the worst the player base has to offer, all day, every day.)

This doesn't scale.

Back in the old Tribunal days, the system was backlogged up to six months. This means people were receiving punishments for something they did _long _ after the incident had passed out of the memory of everyone concerned. This is completely worthless, both from a justice, and a reform standpoint, something Riot is on record as being large proponents of.

Some kind of automation is absolutely necessary to keep up.

The accuracy of the report system as it comes to flaming chat appears to be quite high - keep in mind, those of you demanding that a human handle your cases, that a human would be punishing you in the same way that the IFS would be. The rules didn't change.

If you want to play around with these numbers yourself, here's a google spreadsheet so you don't have to redo all the calculations.

60 Comments

Dr Rick Report4/24/2018, 7:10:52 PM4 votes

IFS is perfectly fine when it comes to toxicity. That should stay the way it is. The problem with this system is when it comes to anything else but the chat.

Haven't had anyone of my trolls get banned (or at least given low prio queue) for ruining multiple games since minute 1. Running it down mid, standing still, being AFK somewhere on the map, etc.

But don't worry, Riot, our savior for today is here with some new skins C:

PS: Yes, feel free to downvote me, I'm used to it.

Timethief494/24/2018, 6:36:16 PM3 votes

If everyone plays a game its 8.100.000 since its 10 players a game (it would be less concidering TwTL but i doubt those are many).

Player3Th0mas4/24/2018, 10:05:29 PM3 votes

Did you just??

https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/2E8dqxs9-an-automated-system-banning-on-the-spot-without-context-is-the-only-way-to-have-a-ban-system-at-al

XD, what a coincidence

Totally agree btw. IFS is perfectly fine as it it, and it would be impossible to tribunal everything.

TempName748144/25/2018, 7:28:40 PM2 votes

i used to just spam the punish button because most of the time it was what the verdict ended up being. it was just a source of free IP (was it RP too?)

50Shades0fTrynda4/24/2018, 9:58:49 PM1 votes

...they are still reading those from season 5

9 X4/24/2018, 6:51:24 PM1 votes

Toxicity is a problem, and of course it's going to require a larger allocation of resources to combat seeing as it was allowed to grow as big as it has.

The way I see it, the actual investment of human resources and subsequent results will create a snowball effect. If Rito Games actually punishes 95%+ of the evil-doers and the player base knows they're actually doing something, they'll be more inclined to be civil themselves. Maybe you know, actually happy to be playing the game League of Legends rather than "Whose Troll Is It Anyway?"

The need for that human manpower dwindles as the number of actionable reports goes down and you can gradually cut back. Naturally there will be a point where you want to stop cutting back and instead maintain, which somewhere along the line someone higher up in Rito Games forgot and decided fuck it, activate automatic ban bot.

T4underbolt4/25/2018, 7:41:32 AM1 votes

Tribunal for inters would good. We wouldn't get that many of them due to time limitation and not enough people to work at e.g. 16k troll games. But we could eliminate the most toxic ones right away.current system bans close to no trolls. Maybe like 0.01% of reported trolls get banned.even a little more due to tribunal would make a difference. Unfortunately riot wont so it because you can't excuse an obvious flame because there chat logs proving you called someone e.g. an idiot. While troll can be excused by riot with bad game 50 times in a row so they don't have to ban potential to buyers.

remakoro4/25/2018, 2:57:41 PM1 votes

So you are saying... That people should not be punished at all?

Chermorg4/24/2018, 7:10:32 PM1 votes

Heya, I know the link was kinda important to your post, but although it appeared innocent it's actually to a website that violates Riot's Terms of Use. I've removed it for this reason. If you have any questions about this please do not hesitate to contact us in the Boards Moderation Discord server.

Karunamon4/24/2018, 11:14:06 PM1 votes

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