Riot Games Supports Toxicity Indirectly
I am not going to name names, but what I am going to do is post the match history of the game so there might be a chance of riot actually corroborating what I am going to say.
I am going to say why I think Riot indirectly supports toxicity and then I am going to propose and experiment of, whoever may read this (rioter), can see an example of how the system contributes to player sentiment.
Let me be clear, because the word "toxic" is not. I think that everyone is entitled to be angry during a game, verbally to a certain extent. Riot has a good way of dealing with that kind of behavior in chat bans - as I don't feel you should lose game time just because someone does not know how to use the mute button and has a small ego.
Chat is not what I am talking about in this case, it is players who intentionally join the game to lose and really destroy the way the game is intended to be played. These cases are very rare I will admit, in fact as a player for 6 years off the top of my head I remember 4 incidents in total of players acting like this.
BORING DETAILS CAN SKIP**************** Let me elaborate a little more with a recent example. Two players joined a ranked game as a duo, who immediately started to type into chat that they were here to lose the game. I am now punished for leaving a game like this, so I just sit there and hope they are kidding. They pretend to not know each other at first, staging a mock fight in pregame lobby where they both are fighting over the same champion. I ban that champion to avoid the fight only to have them reveal that they are a duo and they are going to make my life hell as a support. I am forced to go AD carry now to try to salvage the game. The game starts and they proceed to intentionally feed, push the lane, take all of the cs. I say nothing. Usually after 9 or 10 minutes they get the toxic out of their system. Not the case here. BORING DETAILS*************************
I'm sure you guys don't want an entire game recap so ill get to the point. After all of this, these two players because they were using all chat, actually managed to avoid being reported by the other team and get me reported - who had said nothing to the other team - because they promised a free win to the other team. Effectively avoiding the punishment they so rightly deserve.
Now what does Riot have to do with players joining games to intentionally lose? Nothing there are tens of thousands of games a day and i'm sure cases like this are in the +/- 5% of those games. Why they indirectly empower these players is that, because these games are so few and far between they are ignored as a subsystem of player reform, or at least neglected heavily because of their rarity. Of those 4 examples I said I experienced of players intentionally trying to lose - I added each of those players on my friends list to see when they got banned. After six years do you know what I remember? I remember not a single one of those players received any sort of punishment. In one case, it was a plat streamer doing it on his smurf for fun to get views who did it multiple times.
Riot indirectly supports this kind of toxicity by doing nothing about it. There are, i'm sure we are aware so many measures in dealing with the common problems of chat based toxicity, however, in my opinion, one of the driving factors of degrading gameplay are players trying to improve their rank - who are tied to players who are beyond an apathy to win but who have an impetus to lose. As an aside I believe Dunkey, and ex-league content creator ran into the same problem - and this is someone who put a lot of work into making the game bigger.
https://www.youtube.com/watch?v=VjzgbZL12VI
So here is what I propose - albeit the sample size will be too small for real numbers to tell. Someone paying direct attention can tell that there is a problem. Of that match history of the game I linked, A Rioter reads the chat, watches the game and sees what these people did and confirms that yes, indeed they set out to ruin everyone's day - and then you do NOTHING. You wait until the system actually notices players like this and then you can verify that there is an undersensitivity in your system to targeting the REAL toxic players. Not chat based - the players who find it fun to intentionally lose games for their teammates.
Hopefully this is well received, but nothing you post on the internet really is. Problems like these just keep getting shoved further back into the shelf until they explode.