Boards›Player Behavior

No reform card in the ban email

KamakaziBubble··2 votes·1,439 views

I haven't played league in over a month, and to my incredible dismay the first time that I can convince some peeps to come over to my place and play with me my account was banned, Thankfully my brother let me borrow his account, so the evening was not all in vain. (yes, not allowed I am aware, however he's my twin, we have a linked card on the accounts, and he was doing me a major solid)

My real concern is the reason for my ban, which was banned "due to the use of malicious 3rd party programs or modifications to your League of Legends client."

I'd like to consider myself an incredibly upstanding member of the league community, and have never gotten even come close to receiving a chat ban, or whatever is the lowest form of punishment that the tribunal offers.

Funny enough, my account was banned the day before I tried this little get together, so why was my account banned after nearly a month of me not playing at all? I mean, in the e-mail I was informed of simply the strict the reason but there was no "Reform Card" contained in the e-mail. How long is this ban for? There's no other information other than to the effect that my account has been banned.

The following is the entire email, minus the sweet Kayle splash art

Hello Summoner,

Your account: kamakazibubble was banned due to the use of malicious 3rd party programs or modifications to your League of Legends client. We believe that all players should play on equal footing in an effort to promote competitive sportsmanship. You should be aware that modifying your League of Legends client is against the Terms of Use: http://na.leagueoflegends.com/en/legal/termsofuse. We hope you can see that it is unsatisfying to play against other players who are using a tool to gain an advantage over others.

If you wish to dispute the actions taken against your account, you may contact us via this link: http://support.riotgames.com

So my real question is how do I proceed with a ban appeal, when I really am not sure what requited the ban in the first place. With finals coming towards a close, I can now finally get back into the wonderful bronze slugfest that I have been calling home. (no sarcasm)

This matter is actually quite urgent to me, as league is essentially the only reliable way that I have been keeping in touch with my friends since I moved off to college, and I really couldn't stand to lose that.

19 Comments

FACE THE WlND3 votes

Inb4 your brothers account gets banned now for sharing.

KamakaziBubble2 votes

Thanks mate but we made our accounts with the knowledge that we would share on the occasion. The terms of use does allow this,

C. Login Credentials. In creating an Account, you will be required to select a unique username and password (collectively, “Login Credentials”), which you will use each time you access the Game. You may not share your Account with anyone other than as expressly set forth herein,

Awkward Couch3 votes

You may not share your Account with anyone other than as expressly set forth herein, and you are entirely responsible for maintaining the confidentiality of your Login Credentials and for any and all activities (including purchases and charges, as applicable) that are conducted through your Account.

They just said it's not allowed...

KamakaziBubble1 votes

He was in the same room however, and we have the same card linked. I see now that it was still wrong, however I wouldn't view what happened in that sitch as punishable, thanks for the help though!

SmokedAlmonds4 votes

C. Login Credentials. In creating an Account, you will be required to select a unique username and password (collectively, “Login Credentials”), which you will use each time you access the Game.** You may not share your Account with anyone other than as expressly set forth herein**, and you are entirely responsible for maintaining the confidentiality of your Login Credentials and for any and all activities (including purchases and charges, as applicable) that are conducted through your Account. Please notify Riot Games immediately if you become aware of any breach of security, including any loss, theft or unauthorized disclosure of your Login Credentials.

Friends/family are not expressly allowed to use your account. Account sharing is not allowed under any circumstances. When it says "expressly set forth herein", that means what they set in the ToS, not what you intended when you created the account. You misunderstood.

KamakaziBubble1 votes

Ah, my misunderstanding, I took it as if you create the account with someone then you could share, my grasp of documents such as this is in need of some work. Is it not allowed then even if he was in the same room as me?

SmokedAlmonds1 votes

No one other than the original creator is allowed to use an account under any circumstances.

Erdrik1 votes

It is not. The issue is that Riot has no way of confirming if he was or not and even if he was, it is registered as your account and the punishments wouldn't change just because he was using it.

Riot can't stand behind you and confirm his presence, all they can confirm is that the account did something wrong.

KamakaziBubble1 votes

He didn't use my account. Nobody used my account in fact. My comment about me borrowing my twin brothers account for several games was simply to make light of the sticky situation that I got in, and how we both figured out a way to make the bad situation work. He knows that I love league, and I'd never had people over like this before simply to game and he wanted it to work out for me so he decided to let me have that moment.

My initial question about this post has nothing to do with his account

Frankly I don't see it as an issue, I get that sharing accounts is not allowed, but hes my twin and he looked out for me, that and we even have a linked card which goes to both of the accounts.

Erdrik1 votes

Im not saying he did. I am answering your hypothetical on if he was.

KamakaziBubble1 votes

I was speaking about his account, not mine. And honestly if his account got banned over this it wouldn't matter so much as he doesn't really play. All of this has no real warrant towards my initial inquiry though, why in goodness did I not get a reform card in the email?

Erdrik1 votes

Reform cards are for in game behavior, or Chat toxicity. A 3rd party ban is not directly related to in game behavior or chat related toxicity.

They also will not give too much info on how or why you were caught as that would allow genuine cheaters to learn how the system works and circumvent it.

Reaper Review2 votes

{quoted}

I was speaking about his account, not mine. And honestly if his account got banned over this it wouldn't matter so much as he doesn't really play. All of this has no real warrant towards my initial inquiry though, why in goodness did I not get a reform card in the email?

Reform cards are only sent out for behavioral bans, since their purpose is to highlight instances of you being toxic.

Riot is deliberately vague about 3rd party program bans because they don't want people figuring out how they detect such programs and easily finding work-arounds.

KamakaziBubble1 votes

Ah that makes a lot of sense actually . . . . . . but in that case, do I even get an opportunity to appeal? This is starting to really hurt me deep in the gut :/

Also, do you have any idea as to why the ban would be a month after my last match?

Reaper Review1 votes

{quoted}

Also, do you have any idea as to why the ban would be a month after my last match?

Riot issues these kinds of bans in periodic waves. You can tell because of all the threads about it made recently.

There's a reason they do it in waves, but I'm not sure how to explain it properly.

SmokedAlmonds1 votes

Bans for 3rd party mods are done in waves since after people using a cheat start getting banned they report it as detected.

Erdrik1 votes

From what I understand, "3rd party malicious" bans are permanent. The intent is for you to contact Riot through a SUPPORT ticket to get it resolved if there was an error, or in the event that you have been hacked.

Here is a list of 3rd party programs that are allowed. If you used something that is not on the list it is likely you were banned for that, and may not get your account back.

Account sharing is also not allowed, as you are responsible for the actions of those that play on your account. If they installed cheating software on your account without your knowledge thats still your fault, since you should not have let them on your account to begin with.

If you were hacked, and they accessed your account without your knowledge or permission, then you might have a chance of getting it back. But keep in mind that account security is your responsibility, and if you have shown signs of being loose and free with your accounts security Riot may decide to uphold the punishment.

It shouldn't hurt to submit a SUPPORT ticket and ask tho.

This matter is actually quite urgent to me, as league is essentially the only reliable way that I have been keeping in touch with my friends since I moved off to college, and I really couldn't stand to lose that.

If you don't get it back, and all you want is a way to stay in contact with your friends, starting a new account is allowed. You'll have to rebuild the friends list tho.

KamakaziBubble1 votes

Thanks for the support ticket recommend!

It's my first time as a part of the forums or support section so I wasn't sure where exactly to look. And yes, I do know that I can make a new account, however the time that I would have to put in to get to lvl 30 just to play with my friends would be enormous, not to even begin to mention how much money that I've spent on champions and skins

IMT ShinoaTurtle1 votes

Well regardless , account sharing is prohibited and there was recently a huge ban wave earlier. I hope you didnt actually cheat or your brother because that would defeat the purpose of your statement you made. For the third party if you're using vpn or wtfast or any program used to help you get better connection or better play graphics could be the reason why in a small percentage.

Unless your family is the owner of riot games you cant share xD well you can but you never know what they will do to that accout.

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