Can someone explain the penalty process to me? I.e. steps to a ban

Nimblepaw·5/30/2019, 10:20:16 AM·1 votes·4,545 views

Hey all, I've had my current league account for quite awhiles, at least a few years, and I recently got a 14 day suspension. I'm a little nervous, I've been playing league since I think 2013 or 2014 and never received anything but the odd chat restriction (usually a year or more apart, though i got two this year I believe) Just want to know if I'm like an inch from being banned.. I know factually 90% of my issues are me running my... fingers across the keyboard and flaming (was about to say running my mouth, then I'm like, oh wait! XD) And while I plan to work on that, I'm wondering if I'm at the "point of no return" so to speak, and what options I have to get my account in a more positive standing!

19 Comments

Deadlyshøt5/30/2019, 10:29:58 AM3 votes

From my experience of seeing other ppl's account slowly getting banned (each punishment got harsher and harsher) I can confirm that the 14 day suspension is the 'last warning' before the perm.

In terms of getting your account back to good standing, the support team is willing to tell what you have to do specifically to your account to get it back. Don't be afraid to reach out to them as they will have more exact details.

Umbral Regent5/30/2019, 10:52:18 AM3 votes

I'm not sure precisely what you mean by the title, but judging by the last part of the paragraph, I'm going to guess you're looking for info about two things;

  1. The Punishment Tiers
  2. Punishment De-escalation

Punishment Tiers

As implied, the punishment tiers are a ladder of increasingly severe punishments issued for continuous misbehavior. Breaking the rules consistently or severely enough will net you a punishment, and in general, the system follows some basic rules of progression for punishment tiers. Starting with the most basic progression;

  • 10-Game Chat Restriction
  • 25-Game Chat Restriction
  • 14-Day Ban
  • Permanent Ban

Assuming that your misbehavior is frequent and at least low-key to moderate (taking longer for more modest offenses, like defeatism), you'll progress down the ladder as shown above. More severe misbehavior will push you through the tiers quicker, while less disruptive/aggressive behaviors will push you along a bit slower.

However, the first two tiers can be skipped, provided the use of hate speech (racial/homophobic slurs, disability-based insults, etc.) or encouragements of self-harm, resulting in a progression of 14-day ban > permaban; and, further still, it is possible to jump to a permanent suspension out of the gate for issuing death threats.

Additionally, while Gameplay misbehavior isn't quite as well-detected as chat misbehavior, it has its own punishment track, which seems to be separate from that of the chat tiers. Since chat restrictions wouldn't suffice for gameplay related punishments, trolling/intentionally feeding merits a 14-day suspension on the first offense, then a permanent ban afterwards.


Punishment De-escalation

This is generally a subject that can only be spoken of vaguely, since we have no real concrete details about how the system de-escalates players through the punishment tiers. We only know that through continuous play and neutral behavior (roughly 4-6 months~ worth of games), you can go down a tier in the punishment ladder.

So, from a 14-day suspension, if one plays frequently enough without validating reports made against them, they can wind up back at the 25-game CR tier, where their next instance of misbehavior will either result in or push them closer towards another 14-day suspension.

And, bear in mind; it is 4~ months worth of games; one has to play to show their reform, and abandoning your account for however long will not reduce your account's risk of punishment. Playing consistently and showing at least neutral behavior (not validating reports) is the only way to de-escalate through the punishment tiers.


Other things worth noting;

  • The 14-day ban is pretty much the "point of no return", and any further misbehavior will almost certainly result in your account being permanently banned.
  • There are a lot of general options for you to regain standing, but as mentioned above, the bare minimum requirement is frequent play and not validating reports. Without any real information about de-escalation, I can't say that showing positive behavior will directly help - but it certainly wouldn't hurt, either.
  • Failing that, there are a lot of self-control tricks that could potentially help. From swearing aloud, breathing exercises, jamming out to music, to even ostensibly bullshit "tricks" like drinking water, eating, or changing clothes, there's doubtless gonna be something that should help improve mood or maintain restraint.

Hopefully I addressed what you wanted to know about the system, though if not, feel free to clarify what I may have missed, and if you want me to try and more thoroughly explain something I brought up, you're certainly free to ask.

Kei1435/30/2019, 10:34:59 AM2 votes

Main things you need to know:

  • There are 2 parts to the verbal punishment system
  • Machine Learning Algorithm punishments
  • Zero Tolerance punishments

The Machine Learning (ML) part punishes people based on consistency x severity. Think of it like a health bar in a music game, when you hit notes at a bad timing, your health bar increases but reduces when you hit notes at a good timing. You'll need more good timing notes to decrease the health bar, and when your health bar fills up, you lose the round. This part of the system can understand the general tone of the conversation, and can understand when you are joking around or when you intended to insult / harass someone.

The Zero Tolerance (ZT) part of the punishment will punish people upon usage of the words, regardless of circumstances. If you are repeating ZT phrases, you are at risk to get punished as well.

From a punishment perspective, ML punishments are based on a punishment ladder:

  1. 10 Game chat restriction
  2. 25 games chat restriction
  3. 14-day ban
  4. Permaban

ZT punishments will skip 2 tiers of punishment, straight to 14-day ban on a clean account and can skip a person into permaban if they've had 10 games chat restriction previously.

Everytime you move up a punishment tier, it gets easier to be punished, as the system sees you as a repeat offender unwilling to reform. We've seen plenty of cases where people get mildly toxic within the first few games after their 14-day ban and they would get a punishment from that game, resulting in a permaban.

It's possible to drop punishment tiers, it typically takes 3 months of playtime for the average gamer to drop a punishment tier, so for your account at a 14-day ban status, it'll take 9 months of play to drop back into a clean account. Keep in mind that if you play less than an average gamer, then it will take more time for your account to drop punishment tiers.

Side note, don't confuse your honors progress with dropping a punishment tier. They are currently not linked.