I believe the problem with the current system is focus. As long as you watch trigger words and dont sell all your items to buy tears, you can continuously throw or mess with people and you likely will not receive punishment.
The focus on chat and the form of punishment (even perma) are both ineffective means to Riot's end. More players just venting (that could be muted) are tossed out of their accounts while they watch trolls skate by. Supposedly its justified cuz the system catches teenagers using "trigger" words to mess with sensitive people. (Not backing being a bigot just criticizing the choice of response as more of a tantrum than solution)
So in the end rather than advocate the almighty mute and encouraging players to ignore the foul mouthed, Riot's opted to use a non human robot to scoop your language out of context and deliver those punishments---------but you cant still mute and be just as effective at dealing with the problem
Instead of keeping the punishment for chat violations to chat punishments, the robot can escalate the ban into a perma----- for most players that were just venting at a troll or overly feeding teammate they might just leave league period. Or they'll be the pissed off stubborn player.
So the pissed off player makes a new account (yay new season no real set back). They didnt change or learn any lesson they can just jump right back in doing the same shit. Now, they'll either get banned AGAIN and repeat the cycle, or they'll wise up and troll as a means of griefing instead of calling you a "n****r".
What is the result?
Players who aren't really toxic but banter or tell people they need to get better just shut up and help no one---- don't wanna risk the robot getting mad cuz you used the wrong language
Most players have become distrustful of each other, because a report without context is likely to result in punishment. Using chat is more of a ban risk than not using chat so communications are down as opposed to up. If someone is even remotely offended by you you're probably receiving a report
Trolls don't really get punished unless they're obvious ------- KDA is not an obvious indicator because a robot can't review the game and determine you were dying on purpose as opposed to getting stomped
The community has become 20-40 min of "witch hunting the troll" and seeing who deserves reports for using offensive language. There has always been rage in the community but at least when I started playing reports were focused on people's ACTIONS.
ACTIONS like trolling that a human could review and see (regardless of how people felt in the chat) that someone indeed crossed the line and threw the game.
It makes no sense that a player can lose their account for typing KYS 100x more easily than ruining 100 games in a row.
I'm all for people not using hate speech but the way Riot has decided to deal with it is utterly ineffective. They've put weight on words over actions and we have ALWAYS had ways of dealing with bad language. We do not however have ANY control over those who ruin games on purpose or take spiteful ACTIONS to ruin the game.
I love this game but I find myself playing less and less and less. Its not because the changes aren't awesome in the gameplay, its because I quit making random friends and competitive rivals.
I used to get challenged to 1v1 fights after a bit of banter or vice versa. Sometimes people I fought with on my team became my friends later. Even though there were assholes, we were allowed to be competitive and criticize. We still had chat restrictions if it went too far, not bans for the first time we lost our temper. None of that happens now. Now the only players talking are either petty or about to get banned for whining too much.
Make mute great again. Bring back tribunal
