Boards›Player Behavior

You should be able to know if your reports were valid beyond the final straw

lolptwo·2/29/2016, 10:22:43 PM·61 votes·2,436 views

Things we know about the reporting system.

1: You will get a "Report Feedback" if you were the final straw of getting someone banned

2: You cannot retaliate only report or else risk sufffering the same punishment

3: False reports lower the weight of your reports

4: We do not know what the system considers a false report or not

We need more CLARITY in the reporting system. 99% of the time the community is left with a sour taste in it's mouth because we have no idea whats going on at all. Report feedbacks are extremely rare for the amount of toxicity I see in game. We do not know if calling someone a "%%%" is re portable if that's the only thing he said that game and we do not know if the system is lowering the weight of our reports because of that.

I have no problem with reporting and moving on, that's not the issue the issue is, I have zero clue that the reports are actually doing anything, and judging by the fact someone can go on an extreme hate speech and highest level of toxicity and I dont get a report feedback for it 90% of the time, is making me feel like the system just isn't working but even worse the system is LOWERING my weight because I dont feel like listening to garbage all game and I mute people who are toxic.

So if someone is extremely negative, spamming GG all game, being toxic to his teammates, I have to mute, correct? What if he said nothing more after I muted? Then post game everyone is reporting him then he DOESN'T get punished?

Now what if this happens 10 games in a row? How am I supposed to trust the banning system is doing it's job.

GIVE US CLARITY RIOT

26 Comments

FrankerX2/29/2016, 10:35:09 PM9 votes

already requested that once and got a shit ton of downvotes for no reason. but yes agreed. it should "store" your report for 24h. when any of the players you reported gets a bann in the next 24h, you should get a message.

Divine Hymn2/29/2016, 10:31:23 PM4 votes

That could be an idea, or maybe getting a notice for when you have reported falsely too many times (kind of like when people are told they've been put in low priority queue). I feel like I do a lot of reporting, all valid, but I only report the especially extreme cases despite about 75% of my games containing toxicity. This is mostly for fear of my reports being weighted more lightly. I have gotten only one confirmation that my report was the final straw, but I looked the person up and they were still playing, so I guess they only received a slap on the wrist despite singlehandedly destroying our game.

It's funny - I play some other games, and never have I seen the level of vitriol comparable to what exists in this game. I think some of the toxic people are only that way because they are burned out from ignoring all of toxicity around them, game after game, and it eventually just gets to them. Monkey see, monkey do sort of thing -- it's hard to hold your head above water indefinitely.

I've taken to simply muting everyone as soon as my game begins. Even though I rarely used to type unless defending myself or someone else from a personal attack or trying to get the flamer to shut up, simply reading the comments soured my mood and worsened my play. Not seeing anything being typed allows me to focus only on the game. I just have to hope that people ping their intentions.

Sythriel Draken3/1/2016, 7:20:41 AM2 votes

I am one of those salty people because of riots lack of system clarity. Just tonight I have been in 5 games where the entire enemy team was completely toxic and using illegal 3rd party software (known because one game that software got leaked in all chat it's chat scripts). I have gotten death threats, been called names uttered by trump himself.
Riot hasn't done anything to these individuals and it's starting to make ME very annoyed and salty.

Oksanaandjoy3/1/2016, 7:14:58 AM2 votes

Good post. I agree that the system lacks transparency. Feedback is critical to changing player behaviour. The reporting system is designed to punish those who act inappropriately thus giving them feedback. However, the system gives very limited feedback to the reporter and as such the community can't grow it's capacity to deal with players who violate the rules of the game and expectations of the community.

Riot has published this guide on reportable offenses which is interesting and atleast a step in the right direction. It would be nice to see the team responsible for this area to more actively engage with the community.

Silents4293/1/2016, 6:47:05 PM2 votes

2: You cannot retaliate only report or else risk sufffering the same punishment

No that isn't how it works. You get warnings or punishment if you are consistently being reported over the course of a few games, not some D-bag and his friends thought it'd be hilarious to report you for no reason.

4: We do not know what the system considers a false report or not

Why do you need a system to tell you this? Are you reporting someone for verbal abuse who hasn't said a word all game? The system isn't going to be that specific, it is going to be open to misinterpretation slightly.

And finally there is power in lack of clarity and not giving the full on detailed report of the workings of the way the system operates, it works for us and Riot that our hacking/toxic friends don't find ways to exploit any behavior. The system works, that's all you need, report and move on, ban and forget. Not whine and complain.

Silverthane3/1/2016, 8:56:30 PM1 votes

These are the things riot needs to look at. I need more clarity on this stuff. Sometimes i feel my reports dont do anything. Especially when i want to report someone and the dude is pre made and all his buddies report me instead and the enemy team joins them. Fortunately nothing has happened to me, my guess being the system identified they were false?

lolptwo3/1/2016, 11:40:09 PM1 votes

These are two examples of how the lack of transparency in the Reports system is hurting our community.

I'll do an analyst with two different end of the spectrum of how it's negativity effecting all of us

**Example 1 : **

http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/VMLWvPom-this-guy-ruining-so-many-games-proves-your-system-is-broken?comment=0003

Here was a top rated, and I'm sure many of you have seen it, Riot has probably punished this guy since then. However where the lack of transparency hurts us is the fact the player reporting him had no clue whether his reports were being taken seriously or not.

It's very clear to actual League players this person was trolling, he was taking the spot of a jungler and double jungling to cause his teammates to lose in a very passive aggressive way, but to a computer... All it see's is someone with a decently correct build and doing jg camps (not bannable). This is what i'm talking about when it leaves a sour taste in our mouth. We know he's trolling, we have no idea if the reports against him were doing anything.

Example 2: http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/aaAcBK5i-i-received-a-permanent-ban-here-is-my-chat-log-you-decide

Here is a interesting case to me, I think we can all agree that objectively this guy is being toxic, but subjectively he isn't being toxic enough to most of us to the point where we will want him permabanned. As Deep Terror Nami suggests, Permaban for this? No. I might mute you, it's annoying, not sure if I'd bother with a report.

However it's very obvious that to merit this punishment the player must of been extremely toxic in past games. What we don't know and is surprising to me is just how minute the toxicity level had to be to trigger a punishment. For most of us reading this we probably don't care about a toxic person being punished, that's not the point. The point is I suspect if this person knew just small the levels of toxicity had to be for punishment he might of not said anything all game ( I would imagine surely).

People should be granted the right to proper reform and clarity benefits all of us.

mason water3/2/2016, 3:37:54 AM1 votes

i used to report people... i felt it never did anything. so i stopped, literally nothing has changed, i just block people now.

SnT Puscifer3/2/2016, 7:39:30 AM1 votes

The banning system is not doing it's job. It's job is completely off-base and incomplete.. It can't possibly do it. Seriously.. bad language.. only bans I have any proof actually happen.. Regardless of reasoning, circumstance, goading, trolling occurring to cause the reactions. Say "naughty hurtful words" banned. It's a complete joke.. Best bet.. spend as little money as possible and keep a finger over the mute button and alcohol close by.

6thSagePath3/2/2016, 8:39:24 PM1 votes

Im not so sure about how it works now, but back in like season 4 when i was playing and the tribunal system was up, you can look up reports you have made. you would type the summoners in game name and it would show the case and how it stood in riots eyes. Now the system is bunked and down consistently that isnt an option at the moment. but it also required you to remeber the name of the summoner.

Penns2/29/2016, 11:32:35 PM1 votes

Thats what Ive been saying for like 2 months but apparently Riot doesnt care about their system being the opposite of optimized kek

Unstoppable Monk3/1/2016, 3:11:09 AM1 votes

Honestly I don't care if someone is punished or not... I just want to know if my reports are crap or not at things.

I know that due to the 1-29 culture of things and outside influences I wasn't the greatest and didn't really know too much about what was truly an offense. But now that I'm experienced and -don't- report people for being overly bad at the game I'd like to polish my reporting skills.

In tribunal I was kind of lenient for tribunal. Being rito warned once due to the increased salt in my system due to grandma dying does have a nice perspective on things.

PePsiLemoNN3/1/2016, 12:46:33 PM1 votes

summoner 13 <-- here , have your clarity

Alleo3/1/2016, 1:58:23 PM1 votes

Or you know...maybe Riot could finish the new tribunal.