Ban without first two chat restrictions?
2 days ago i said "get cancer. oh you already have one, sorry" to player who intentionally tried to ruin ranked game. I see this curse in game more often than "fuck your mom". Noone really raped each other mothers or really wishing cancer. Don't act like you believe its all very serious. Anyway this guy said that it is his entertainment - troll people in game and then run to support and ban them if they said anything offensive.
My question is why did i get ban instead of chat restriction? Yes i made a mistake but why ban? Because one troll wrote letter to support? Im playing on this account since 2012 and im one of those rare players who don't flame people if they are not really trolling. And i got banned for 1 message. Without chat block. Why do you even have rules if you don't care about them? You prefer one curse over other?
"Accounts that show signs of persistent negative behavior are often first punished with chat restrictions"