Automated system is bad, bring back modified Tribunal

zlajo·11/4/2018, 12:36:53 AM·3 votes·1,369 views

The automated system has many flaws, of which being abusable and not giving equal punishment to crime. It doesn't matter if you flamed someone for the whole game, or if you just returned a snide comment to someone, you will get the same punishment if reported enough. The automated system can't count anything except the reports, and cannot really judge the game fairly.

Tribunal was a lot better. For the ones that never knew tribunal, it was a place where the community could see chat logs, but not player names, read the situation vs report given ( + comment) and then judge if he was guilty or not. It filtered the real reports from the fake or ill given reports to the behavior team, that judged it one last time. It's down side, it took long before a punishment got to the criminal ( like a month). Ofc, you always judged games where all players were total strangers, and got some rewards for judging correctly.

A modified tribunal could do much more fair work then the automated system, while reducing it's delay between report -> punishment.

  1. Tribunal users can judge 1 game ( all total strangers) a day. They read the chat ( pre, during and after game), see the stats, see type of reports and comments. They judge all the players in that game, and have multiple options for each player ( no-, mild- , mediocre-, severe-violation). Even for the ones that weren't reported.

  2. Multiple tribunal users judge one game and all it's players. The players get an amount stacked, after which they get a penalty. Non sever penalties are automatic, while sever must get through RIOT player behavior team. Automatic can be asked to be reverted through support, non automatic can't. Players still receive the games on which they were judged guilty to see as insight.

  3. If a tribunal user judges someone correctly, he gets judging points, and his judgement is counted more ( meaning cases get handled quicker, with less judges to pass). After reaching a threshold, the player also gets small rewards by judging games correctly and fairly. If he judges it wrong, he gets points retracted. The more the difference in his judging ( most from no- to severe- violation), the more points are taken. If he does this a lot ( random pressing etc) he gets removed from the tribunal for a short time. Good judges can even get more games to judge.

  4. If a judgement is correct, depends on the majority vote at first. If the Riot behavior team rejects a case, then that hits the judges. If support reverts an automated punishment, then that hits the judges as well.

  5. The tribunal should be installed inside the client, to be able to judge during loading screens as well

  6. If players ramp up too many false report ( reports that are judged "no-violation") should first get a warning message, then if they continue, a penalty for themselves. Abusing the report button for ill purposes should be punished as well. Also they can get informed which cases they reported falsely.

The tribunal, in contrast to the automated system, can judge much more fairly, as players can see the chat, understand the situation and make a decision based on that.

In contrast to the old tribunal, the new tribunal will work quicker, as good judges are worth more, reducing the number of judging needed per game. Also the fact that the judge judges all players in 1 game instead of only 1 reported player, removes the need to have games with multiple reports viewed multiple times.

In contrast to the automated system, the tribunal will much better separate the players in different classes of violation level, and punishment to crime proportion would be much more appropriate.

I hope that this gets seen and used as an idea or starting point to change the current system, as the current automated system gives much justified frustration. If there are any additional rules, things that might help the tribunal work better, feel free to write the additions in the comments.

16 Comments

rujitra11/4/2018, 12:49:23 AM6 votes
  1. How is the system abusable?

  2. The system does give stricter punishments for more severe toxicity.

Karunamon11/4/2018, 12:58:01 AM4 votes

It doesn't matter if you flamed someone for the whole game, or if you just returned a snide comment to someone, you will get the same punishment if reported enough.

Number of reports has no impact on anything. If you are reported once, your chat is checked. Anything beyond that has no effect. Even if it's the entire enemy team and everyone else on your team. 1 report == 9 reports.

The automated system has many flaws, of which being abusable and not giving equal punishment to crime.

There's no such thing as severity. If you are toxic, you have broken the rules and deserve your punishment - end of discussion. (With the one standout exception of slurs&suicide, which is still automatic).

As to the rest of the post, tribunal doesn't scale

Kei14311/4/2018, 1:42:12 AM3 votes

Seeing that the IFS uses the tribunal data as a base, you'll probably still get punished even if the tribunal existed today.