Riot is overwhelmingly corrupted (Medium)

So yesterday (1/11/16) my league account was banned for a third party program, the account that i have over 20k+ hours of game play on the money is not important in this argument but it was indeed a lot, Anyway the game everyone loves and hates at the same time is overwhelmingly corrupted when it comes to the ban system, riot employees are not here to help in anyway with their supposed "We love the player base" attitude its all a front i sent riot a serious ticket about my concern with my ban and how i think it was wrongly sentenced because i would never compromise my account with all this time spent on the game just to cheat? Why would anyone want to cheat in league in the first place i mean with all my time playing ive never even known there was hacks for league other than the macro that spams chat i thought this game was impenetrable, but with all this being said the reason im writing this is because with the ticket i sent them, the ticket i put an hour into explaining my side on, i was replied with a robotic message telling me the summoner code..Yes the company that brags about loving their player base responds to player bans with a robot that tells you "We won't be able to go into the specifics of an account's exploit abuse, as divulging this information could compromise future investigations" your telling me that by telling me by giving me information about why my account was banned would "compromise" my own account? how do i even know i was banned for a third party or if riot just decided to gamble and i was the unlucky one? this is just my opinion on why i think riot is flawed massively.