[Suggestion] How To Deal With The Multitude Of Banned Account Requests

Best Ekko NA··8 votes·669 views

The Issue of Permanently Banned Accounts

A lot of requests flood the boards complaining about banned accounts. I personally do not have a banned account, however I began thinking about possible methods for resolving permanently banned accounts that could appease both Riot as well as the player(s) affected. Generally speaking, most banned players don't stay banned because they're going to end up making a new account anyways, so there can't be that much harm in creating a method of account restoration. Is there a way to accommodate both sides?

Riot Pls Unban Me Q.Q!

I believe the biggest factor required for this to happen, is that the affected player should most definitely require some type of sacrifice. The best sacrifice that could be given, would have to be money -- as that's something that people tend to take very seriously, and it stands to profit Riot as well. How much money should be charged to restore a banned account? That's a difficult answer that Riot would likely need to decide, but I'm guessing anywhere from $200 - 300 or even a percent of the total amount the player had invested in said account. Anyone who unlocks their account this way would surely think long and hard about their behavior to ensure that they don't end up getting re-banned.

Even before reaching this point however, I believe first the players should have a waiting period (6 months? 1 year?) and then be required to fill out an application (because naturally some very serious offenses shouldn't ever be unbanned period) and also have to pass a behavioral test before they can even be approved for paid account release. The test should have questions such as "Which player made the right choice" for various situations that could happen in game, to ensure that said player really does understand what it means to be a sportsmanlike player and an asset to the community. After fulfilling said prerequisites, the banned player would then be able to log into the client and be presented the option to purchase an unlock for his / her account, reviewing with them once more the reason why their account was banned in the first place. Players who unlock their accounts in this matter should be re-banned at the first sign of unsportsmanlike behavior and put back into the waiting period then have to re-apply, and pay once more to have their account unlocked, instead of receiving chat restrictions like a normal player.

Brainstorming...

Thoughts, feedback, etc?

11 Comments

Deep Terror Nami10 votes

They already tried a program for unbanned accounts for a reformed player, called the "Level 20 Challenge". Those players would be hand picked and given the opportunity to earn their account back by showing improved behavior and reaching level 20 on a new account. However, 95% of those players simply went right back to being toxic on their main accounts. In short, players that behave so severely and/or frequently negative that they earn a permaban have an extremely small chance of changing, so it is not worth trying to get them back into the community.

As for buying it back? That's not funny. Those players are removed from the community because they make the game significantly worse for everyone else. Letting them back in because they are willing to pay would equate to a dirty cop letting criminals go for bribes; not only is it immoral, putting those people back in when they haven't learned any lesson causes the other players to leave and more revenue is lost.

Kei1433 votes

DTN DTN, Tantram has said before that anyone was welcome to write into support and reopen their account during the "Lvl 20 reform challenge".

So it wasn't hand picked.

Deep Terror Nami4 votes

Please excuse me for missing one comment made 11 months ago. Thank you for bringing this to my attention.

Best Ekko NA1 votes

[{quoted}](name=Deep Terror Nami,realm=NA,application-id=ZGEFLEUQ,discussion-id=GaUML1Ie,comment-id=0001,timestamp=2017-08-19T02:32:49.244+0000)

They already tried a program for unbanned accounts for a reformed player, called the "Level 20 Challenge". Those players would be hand picked and given the opportunity to earn their account back by showing improved behavior and reaching level 20 on a new account. However, 95% of those players simply went right back to being toxic on their main accounts. In short, players that behave so severely and/or frequently negative that they earn a permaban have an extremely small chance of changing, so it is not worth trying to get them back into the community.

As for buying it back? That's not funny. Those players are removed from the community because they make the game significantly worse for everyone else. Letting them back in because they are willing to pay would equate to a dirty cop letting criminals go for bribes; not only is it immoral, putting those people back in when they haven't learned any lesson causes the other players to leave and more revenue is lost.

Do you know what the difference is? Allow me to explain -- $$$$$$$. Money makes a huge difference. The people in this experiment had no risk tied toward getting their account back and absolutely no investment. People take better care of things they WORK to achieve. When everything is handed to you, it gets taken for granted and eventually you stop caring. Let me say, if I was ever banned and Riot "handed" me a completely free chance to get my account back, I probably would go back to what I was doing before too. If they're willing to simply give you the account back for nothing, they're pushovers and you can't even take them seriously.

I don't know about you, but I worked my ass off my entire life for every single thing that I have. My things have value because of that. Sacrificing hard earned money changes people in ways that handouts never will.

Deep Terror Nami3 votes

Players put hundreds of dollars into their accounts and still get perma'd; they just proved that money is not strong enough of a motivator. Knowing this and letting those people pay to come back knowing they are extremely likely to continue that behavior would effectively be a scam that hurts everyone (plus, the community would be in an uproar because $ is clearly the motivator and not actually improving the game for anyone). This benefits people with cash, not people with intent to reform too.

scazzman1 votes

[{quoted}](name=Deep Terror Nami,realm=NA,application-id=ZGEFLEUQ,discussion-id=GaUML1Ie,comment-id=0001,timestamp=2017-08-19T02:32:49.244+0000)

They already tried a program for unbanned accounts for a reformed player, called the "Level 20 Challenge". Those players would be hand picked and given the opportunity to earn their account back by showing improved behavior and reaching level 20 on a new account. However, 95% of those players simply went right back to being toxic on their main accounts. In short, players that behave so severely and/or frequently negative that they earn a permaban have an extremely small chance of changing, so it is not worth trying to get them back into the community.

As for buying it back? That's not funny. Those players are removed from the community because they make the game significantly worse for everyone else. Letting them back in because they are willing to pay would equate to a dirty cop letting criminals go for bribes; not only is it immoral, putting those people back in when they haven't learned any lesson causes the other players to leave and more revenue is lost.

Excuse me. But back when the level 20 challenge existed

A.permabans were reserved for the most severe offenses such as trolling or hatespeech. There was no strike system

B. "Refusal to communicate with team" was still a report category. And there was no indication it was a placebo report, so people were under the impression they were forced to use chat

TrulyBland1 votes

permabans were reserved for the most severe offenses such as trolling or hatespeech. There was no strike system

Because those were the kind of people Riot knew they didn't even have to bother trying to reform. Over time their statistics painted a more and more precise picture of who else falls into that category. So whether or not there is a strike system really makes no difference. When it comes to reforming these players are just the same type of players that were permabanned back then.

The entire reason why there is a strike system now is to more quickly get rid of people who will not reform anyway. Giving them another chance at reforming and basically giving them incentive to continue playing the game entirely defies the point of permabanning them so quickly in the first place.

Subdue6 votes

No, the account is permabanned because Riot doesn't want that person in the game. You shouldn't be able to buy the right to harass or troll teammates.

Plus, we already get the "QQ I spent $XXXX on my account and it got banned." Imagine if people paid $300 to unban an account only to slip up again and get rebanned.

Kei1435 votes

The current point of permabans is to discourage the toxics from coming back.

While a chunk of them certainly do come back, the point isn't to make it easier for them to come back.

MUSHROOM MIDGET1 votes

i would bet not less than 98% of them come back

GreatWhiteNorth1 votes

The reason why you see so many requests is because these people believe that they have done nothing wrong.

Contrast that with Leavebuster, where nearly everyone on it genuinely feels bad when they dc. So they don't make requests.

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