New way reports should work

Frothy White Goo·11/15/2017, 9:20:57 PM·7 votes·686 views

Reports should, instead of reporting one player's chats, it should flag the entire game for review.

This will not change that each individual player is not being judged based on context(which is bullshit in it's own right. But small steps here.)

So when a game is reported. The magical super bans people bot will review EVERYONE's chat in that game.

This takes out the whole "report X person" thing and it just adds people to passively flag a game for toxicity.

It eliminates targeting, and i think it will result in less reports for some of the minor things because a lot of the times most people wont flag a game if they feel they will get in trouble too.

I feel this will help sort out both those weird targeted reports, and it will also make people REALLY consider whether or not they want a game reported for review.

44 Comments

Kuromatsu11/15/2017, 9:24:53 PM4 votes

there's a lot lacking in the current report system i give you that. auto banning people for keywords and zero tolerance regardless of context is just dumb. there also is no real way to report for inappropriate club name.. or is there?

Kuromatsu11/15/2017, 9:37:34 PM3 votes

you are so right.. its a chat bait. after i got banned for something i said in chat i thought, "it would be nice to just turn off chat completely." I know many will say u can mute in game, but muting everyone in game every game is tedious. give me an option were im willing to opt out on area that is cause of much toxicity in game.

Angrychickén11/15/2017, 9:46:26 PM3 votes

Why not just not be toxic and report the person who is?

Or is that just too hard?

Kuromatsu11/15/2017, 9:46:42 PM3 votes

so much you could cover in this topic.

right now though someone could be toxic big time over all but because they didn't use a specific keyword they banned.

Or someone who isn't toxic at all can say one sarcastic thing and boom he's banned.

If chat is there and people are going to use it, its only instinct to defend yourself. Especially on the internet.

Work or Not, Right or Wrong. system could use some improvement and conversation.

Deep Terror Nami11/15/2017, 9:39:49 PM2 votes

If nobody finds a player's behavior to be problematic, they don't report it and there's no reason to punish them for it. Why should Riot punish people that nobody felt needed to be punished?

HalcyonDweller11/15/2017, 11:06:02 PM2 votes

I concur that flagging an entire game for review (instead of reporting a specific player) would be better for reducing toxicity. But I don't think volume of reports is really a problem, Riot seems to handle the quantity of reports fairly consistently already. Perhaps if it would benefit the accuracy and efficiency of that system then it would be good to try to reduce the volume of reports, but I don't see it having that much of an impact.

I think it would do a lot to help if Riot made the punishment system feel more fair to the players. For example... In the current system a person can have a clean record, and receive a 14-day ban for using zero tolerance phrases. This in and of itself is not a problem, players should be justly punished for that sort of thing.

The problem however, arises when that player comes off of their 14-day ban. They understand that zero tolerance phrases are not allowed, so they stop using them entirely. This is good, and the player has genuinely made an effort to improve their behavior.

The only problem is, they are still sometimes negative without realizing that this is also considered toxic. So then they trigger the punishment system again, but the next step in punishment is always to escalate from one tier of punishment to the next, and the next step after 14-days is a permanent ban. So they receive a permanent ban the first time they are punished solely for being negative in chat.

I believe this problem could be solved if each type of behavior had it's own ladder of punishment, so that a player is given a fair chance to stop each behavior before receiving a permanent ban. More severe behaviors (such as int feeding or using hate speech) could still skip the earlier tiers of punishment and result in a 14-day ban, but this would not automatically put the player on probation for other behaviors.

General Esdeath 11/15/2017, 9:39:59 PM2 votes

Terrible idea, for one thing that would change the bots detection of toxic chat, take longer to review, and sounds like someone doesn't want to be reported for "defending themself" without hitting the mute button.

wyvern01197611/16/2017, 6:46:58 AM1 votes

Pretty sure they dont want to pay 1000s of people to review these "whole" games. So dont hold your breath, or even better hold your typing.

Strilter11/15/2017, 10:51:47 PM1 votes

They used to do that ... back when we had the tribunal... either way regardless of circumstances you made the active decision to respond with language that also is in violation of their policy towards player behavior and you would still be punnished.