"Once an account is permanently banned, it cannot be unbanned, feel free to start a new one."
This just doesn't make any sense...
And I don't think it has been said by a Riot employee, either. I could be wrong, of course, and may just have my memory colored by their general ethos in regards to permanent bans, but when Riot issues a permanent suspension, they want the player to leave, not come back.
...they'll let us go start another account but yet won't let us have our old account back, like why?
They can't stop you from making another account. They certainly don't encourage it if you've been permanently banned, but the fact remains, they can't really stop people who - for better or for worse - really want to get back to playing League.
That said, the purpose of the permanent ban is to give players an incentive to leave; that is to say, removing all of their progress and content. It's supposed to be Riot's way of saying "we've given you warning after warning after warning, and you didn't listen and follow our rules, so please leave."
If they gave you your old account back, there wouldn't be much point to the punishment, now would there? Sure, it can be said that the punishment also has no sting because you can simply create a new account, but the point remains; when you're permabanned, you lose everything. And for a fair number of people, that is impactful enough to actually make them leave.
Only thing I can see this for is to make more money off us cause this doesn't solve anything.
Well, first of all, let's not bother with the tired old tinfoil hat theory. I'm not going to beat around the bush; the claim "Riot permabans people so they can make more money when they come back and buy stuff" is absolutely ridiculous. Nowhere in the world would that ever possibly work. McDonald's doesn't arbitrarily kick its customers out mid-meal in the hopes that they'll come back and buy the meal again five minutes later, Wal*Mart doesn't kick you out in the middle of your shopping in the hopes that you'll buy more expensive stuff, so why on god's green earth would Riot ban players hoping they'd come back and just drop more money on the company that just took away everything and told them to leave?
Even if someone does decide to come back to League, they'd feel the burn of losing everything, and would probably swear off buying anything from Riot again, resolving to only get cosmetic content through Hextech Crafting.
At the end of the day, the theory that Riot permabans people to make money off of those permabanned players is baloney, malarkey, and nonsense.
Second; permabanning players does solve something; the question of "how do we tell this player that we're tired of their misbehavior and want them to stop playing our game?" Removing their account - and making all of the time and money they spent on it effectively null - sends that message plainly and clearly.
I know so many people who just go on being toxic and starting account after account and not investing a dime into the game knowing what a waste it is if their account gets banned again and continue to be toxic cause they know there is no point in trying not to cause they lost everything already that they cared about.
These players will get tired eventually, and they'll get the message eventually. Playing simply to spite Riot will only result in more penalties and more frustration for them.
It makes me cry to see players lose accounts they have put thousands of dollars into and see them get permabanned with no way to get them back. Like honestly, it's wasting our hard earned money.
You can't just retroactively consider it a waste. When you spent the money, you gave it to Riot willingly, knowing you wouldn't be able to get any of it back, and knowing that they could revoke access to whatever you purchased access to if you broke the rules. You invested that money in Riot for the continued work on their game; none of it went to waste.
Beyond that, if those people actually cared about their investment, they'd have reformed and not come to the point that Riot has to permanently ban them. If after deliberately ignoring Riot's warnings and consistently flouting the rules to the point they get permabanned, they decide to retroactively consider it a waste, that's on them, not Riot.
You'll find people will be more likely to be less toxic if they feel Riot respects their investment into a game like 90% of other games do and work to fix the issues through other methods.
So, the onus is on Riot to "respect the investments of the players" and not on the players to respect the rules they agreed to at sign-up and with every major patch to the game?
That seems a little blatantly one-sided there, if you ask me.
Riot does respect their players' investments; the issue is that those players who get permabanned have repeatedly disrespected Riot's rules and the terms they agreed to. Maybe those players would find Riot less eager to permaban them if they just followed the rules and weren't toxic?
Like why not just try permanent chat restrictions or at least for so 6 months. You'll find you make more money and solve more issues as people with having their favorite accounts a continue to spend on it and won't be able to flame cause they can't and will get used to playing without talking. So that by the time they have served their time they are used to not talking and won't be as tempted to type cause they are not used to it.
Riot has tried what amounted to permanent chat restrictions before, and it didn't work. They used to give out indefinitely escalating chat restrictions, and the players under those longer-scale chat restrictions either used their limited chat to be extremely toxic, or they just resorted to trolling or intentionally feeding. Neither of those are worthwhile results.
And, again; the point of the permanent ban is not to make more money off of toxic players, it's to get them to leave the game. Riot doesn't want toxic players' money. They want toxic players gone so that the rule-abiding players can enjoy the game.
I just think if you guys took another more caring look on how to handle this you'd find LOL to be a much much happier place.
It's very difficult to take a "caring look" at handling someone who doesn't care about the rules. Riot has to draw the line somewhere, and they're not just going to let someone keep breaking the rules and giving them the metaphorical bird.
Another issue for why 90% of so-called toxic players are toxic is cause they are tired of the endless supply of feeders buffing up smurfs in their games and just want a fair honest climb. What if Riot could somehow balance the game to cut back on the feeders, like give discipline for that and prioritize it so people actually try not to hard feed. I've played games where I lose 8 or more games in a row, I have the top vision score and damage and everything, but the rest of my team doesn't even add up together to my damage and map impact and I deal with this game after game, every time wishing I had the enemy teams jg or top.
If the teams where balanced more around their kda it would so help ensure each team has both its share of feeders.
"90% of toxic players are toxic because their teammates suck" isn't a valid excuse, nor is it a viable argument.
And, no, KDA-focused matchmaking would be fundamentally broken and skew players towards needlessly aggressive playstyles (that probably would ultimately hurt them in the long run), and generally speaking, you can't "discipline" players into playing better. If they suck at the game, then they suck, and the only person who could possibly make them not suck is themselves.