Boards›Player Behavior

I NEED ANSWERS

LordOxid··1 votes·2,937 views

I have 2 things to cover....

First, a couple days ago I was reported by my entire team (3 of them) and a few on the other team for toxicity which led to me being chat banned for 25 games. But their reasoning as to why i was being toxic was that it is a toxic thing to type in all chat asking the enemy team to report your team for feeding when 2 of your own team members admitted to feeding and the other teamate (who never comfirmed he was feeding) was 1-15 and was running in 1v5 constantly. How am I the toxic one getting reported when my team is intentionally feeding!? Like the report system must be broken.

Second, my internet for no reason went out for 10 minutes during a game. I struggled to get it back online and once I did I reconnected and played the game out. Once the game ended I was put into low-priority queue where I w]had to wait for 5 minutes before queuing for 5 games straight. WHY AM I PENALIZED FOR MY INTERNET SHUTTING DOWN (something I can't control). I mean Riot seriously... Your game is very poorly designed in this sense. There has to be some sort of algorithm that can detect the difference in a disconnection and somebody intentionally leaving the game. Please for the love of god fix this shit

39 Comments

RiotRiot Tantram15 votes

But their reasoning as to why i was being toxic was that it is a toxic thing to type in all chat asking the enemy team to report your team for feeding

102% NOT what happened. If you'd like, I can post the chat logs.

WHY AM I PENALIZED FOR MY INTERNET SHUTTING DOWN

Because you ruined a game for 9 other people. You made 4 people lose LP. This was not your first time leaving/afking. There is no way to differentiate between your internet going out or you unplugging your modem.

KVbqbFsC8e1 votes

Because you ruined a game for 9 other people. You made 4 people lose LP. This was not your first time leaving/afking. There is no way to differentiate between your internet going out or you unplugging your modem.

Will we ever get a similar system like this when it comes to feeders? They ruin the game and cause 4 people to lose LP, and you guys don't have any way of differentiating between inting and "just a bad game" as long as someone isn't running down mid with mobi boots.

RiotRiot Tantram17 votes

We're constantly making changes/improvements to feeder detection. It will always be a hard problem to solve, and will never be perfect. A big reason being players frequently report players who are not feeding, because they are upset. This makes the signal very dirty.

Players who report that 1-9 top laner for feeding, when they were just getting beat, make it much more difficult for us to accurately penalize feeders.

MUSHROOM MIDGET7 votes

this is an important comment.

we need to stop reporting people for things like having a bad game or saying ggez or playing sona mid. all that is accomplishing is confusing the system and making it harder to punish the real trolls who actually deserve it.

Magmaprincess3 votes

[{quoted}](name=MUSHROOM MIDGET,realm=NA,application-id=ZGEFLEUQ,discussion-id=F5wEcp4w,comment-id=0002000000000000,timestamp=2017-09-01T23:14:10.052+0000) we need to stop reporting people for things like saying ggez

That's kinda nasty and pointless thing to say tho. People should stop saying that shit, and keep reporting it. There won't be tears on my pillow if some ggez-saying a-hole gets banned for it.

MUSHROOM MIDGET2 votes

riot has said no one is getting banned for saying ggez unless they are doing a lot of other toxic things. all you are doing by reporting it is providing cover for people who really deserve the reports.

TrulyBland3 votes

ggez is considered negative by the system, by Riot, and by the community, and will be picked up as mildly negative behaviour. So reporting for ggez is not noise, and thus does not provide cover for anybody.

MUSHROOM MIDGET1 votes

the reason riot cant manually review reports is because people get reported in far too many games. most of it is nonsense like that.

if 90% of the reports werent false or over the mildest trash talk in the world then it might be possible to review a higher % of cases manually. which would lead to more trolls getting banned.

TrulyBland1 votes

The reason why Riot cannot manually review reports is because there simply are too many players. Even when limiting reports to actual cases of toxicity handling a significant percentage of them manually simply isn't feasible.

Even if false reports really exceeded real reports (which Riot has denied in the past) that would not mean that the number of real reports is small.

Edit: And once again, report categories are a thing.

Magmaprincess1 votes

Riot said nobody is getting banned for saying ggez alone. It does count towards getting a ban, and depending on how many marks you already have on your rapsheet it might just as well be the straw that breaks the camels back. What I'm doing when I report ggez is loading up their rapsheets and speeding up the a-hole's ban process. Because, you know, people who are crappy enough to say ggez are probably also saying actual toxic stuff on other games too, so I'm sure they have a lot of shit on their camel's back already.

TrulyBland1 votes

[{quoted}](name=MUSHROOM MIDGET,realm=NA,application-id=ZGEFLEUQ,discussion-id=F5wEcp4w,comment-id=0002000000000000,timestamp=2017-09-01T23:14:10.052+0000)

we need to stop reporting people for things like [...] saying ggez [...] for feeding

ftfy. There's no problem with reporting people for saying ggez as long as you don't report it as intentional feeding. The other examples obviously shouldn't be reported at all.

Drugoth1 votes

Answers have been bestowed upon OP. :P

LordOxid1 votes

Who in there right mind would take the time to walk over and unplug their modem because of a league game.... Im seriously confused... That's absolutely obsurd.. Maybe i did ruin a game for 9 other people but it was clearly out of my control. and you're right the first thing i posted I did kind of lose my mind in the beginning part of the game because of a play and yes I did deserve that ban but the whole leavebuster thing is beyond words

KVbqbFsC8e4 votes

If disconnecting your Internet didn't give any penalties, there would absolutely be people taking advantage of that in order to get out of unfun/unwinnable games faster. It was quite common in alot of other games.

Telephone Booth1 votes

Beyond words man?? It's the most sensible way to handle it that I could possibly think of. Start with a warning, get a light low priority queue (5 minutes ...pretty light) and then increases from there. Did you know, there's people who actually ask for harsher leaving penalties? I think you're being slightly irrational because it affected you personally in a negative way. And you already were caught in a lie with your first part about all you did was ask for a report and then admitted later after Tantram called you out that you kind of lost your mind. This makes you seem even more irrational that you would say that and then only admit when a Rioter threatens chat logs, that you were lying.

Also, you're grossly exaggerating which just makes you sound even more irrational ... "beyond words" realllyyyy???? I've been disconnected before and have never gotten a LPQ... maybe your internet sucks, and if it does, you are ruining other people's games where they have decent connections, just because YOU want to play the game. It's a selfish mind set. I suffer because of YOUR shitty connection, not mine.

TLDR; you seem grossly irrational and perhaps you should stop and just consider what you're arguing for. No penalties for leaving? You want people to just be able to leave your games unchecked? How long does it take to go unplug a modem? 30 seconds? You think people wouldn't do that, seriously?

LordOxid1 votes

BTW to add, nobody lost LP as it was just a draft game and I would like a response in regards to the whole unplugging your modem thing. I mean that is ridiculous!

RiotRiot Tantram13 votes

It needs a response?

If the leaverbuster system only penalized people who 'quit' the game and not people who 'lost internet', everyone would just unplug their internet in order to get out of a game.

LordOxid1 votes

Okay so as a result you would rather have people get unjustfully penalized than have some people get away with it? interesting..

RiotRiot Tantram15 votes

How is it unjust? Regardless of the reason for leaving/afking, 9 other players were affected.

The first time you are penalized by leaver buster, you must type 'I Agree' to not leave, and understand the system. Then, you must show a history of leaving (which can be improved). Then, the first penalty is pretty light.

The leaver buster system's penalty is multi purpose.

  1. It serves as a penalty
  2. It makes sure your internet connection is stable enough to support a game. If you DC, you will have to wait in queue again.

I see on your account that you've reported a few people for AFKing. Do you think they should get a free pass if they just say, 'sorry, internet went out'?

Firethorn1 votes

I love your responses, tell em coach!

LordOxid1 votes

100000000% if somebody's internet went out and his lane came and camped me and I went let's say 1-10 as a result I still would not report him. It's not fair. Those who I reported for AFKing are people whoeither left on their own, randomly decided to say "brb" and return minutes later, or leaving for other reasons that are actually in their control.

TrulyBland5 votes

Those who I reported for AFKing are people whoeither left on their own

Which you can tell only because people don't bother pulling out their network cable... which they don't bother doing because it has no effect. Do you think anybody would be stupid enough to exit the game manually if they knew that they could avoid leaverbuster just by plugging out their cable? The question is not whether you report people whose internet went out, but whether you think the people you did report should get a free pass if they claim to have had internet problems.

zPOOPz1 votes

Why do you even need to pull the cable? Can't you just disable the network device from the Control Panel on your computer to accomplish the same thing? You don't need to exit the game or get out of your seat.

TrulyBland1 votes

Well, pulling the cable is the less tech-savvy version, but fair point.

HalcyonDweller1 votes

This raises an interesting question though:

Do you think it would be practical to implement an appeals system for players who have situations like power or internet outages? If they can provide sufficient evidence that an outage occurred in their area, it might warrant allowing an appeal IMO.

zPOOPz1 votes

Would that not required a lot of cs to manually review those evidences? I have no doubt in my mind half the people who went afk going to attempt to submit "evidence" for appeal....

HalcyonDweller1 votes

You are correct. I had not thought about that.

Lying in an appeal ought to carry some sort of punishment though. Maybe Riot could get it classified as some level of fraud? I dunno.

zPOOPz1 votes

That still required manpower to sort through valid and false appeals. If I faked an email from my ISP claiming there's an outage in my area as proof. Who's going to call my ISP to verify that? Multiply me by a few thousands.

LeaveBuster for the occasional afk mishaps is a slap on the wrist. I will admit to being forced to afk for reason beyond my control more than a few times and I've never seen so much as a LPQ those games are only a drop in the bucket to the amount of games I played without dodging or afk-ing.

HalcyonDweller1 votes

Then charge a holding fee for each appeal. Players who have legitimate proof get their money back. Scumbags who waste Riot's time don't. Problem solved.

zPOOPz1 votes

That's worse than making this game pay-2-win...

HalcyonDweller1 votes

Not at all. Players who legitimately had mishaps will not suffer any consequences. Players who cheat can lose their account along with the deposit fee for the appeal. It certainly wouldn't reward players with lots of money to spend.

ModThe Djinn3 votes

{quoted}First, a couple days ago I was reported by my entire team (3 of them) and a few on the other team for toxicity which led to me being chat banned for 25 games.

The number of reports is meaningless: the only thing that's check is for whether A SINGLE report happened. Any more are effectively thrown out.

It also takes more than one game to get a chat restriction -- if you're looking for feedback here, we'd need to see your chat logs. It is also possible to be toxic in a game with players being more toxic -- their behavior does not justify any toxicity in your behavior.

I mean Riot seriously... Your game is very poorly designed in this sense. There has to be some sort of algorithm that can detect the difference in a disconnection and somebody intentionally leaving the game. Please for the love of god fix this shit

There isn't, actually -- any such algorithm would only be able to tell if the Quit button was hit. All Riot knows is that your client stopped sending data -- it doesn't know if you force quit the program, shut down your computer, pulled the cable, or had a power outage. It actually CAN'T know with the information Riot is legally allowed to obtain -- how could it?

LordOxid1 votes

Yes fair enough I never thought of it that way.

LordOxid2 votes

I see many of you saying that the number of reports doesn't matter and thanks for letting me know cause I honestly never knew that, hence why I sometimes post in all chat for my teammates to be reported when I feel they've broken the rules. I always just assumed that if somebody was getting reported multiple times their likelihood of getting banned would increase. I'll stop doing that.

Silent Gravity1 votes

[{quoted}](name=Silent Gravity,realm=NA,application-id=ZGEFLEUQ,discussion-id=1ULKAUKM,comment-id=0003,timestamp=2017-09-01T20:33:22.618+0000)

Asking for reports, publicly saying that you'll report someone, publicly muting someone, and calling someone toxic or troll are all negative behaviors.

1 report does everything that 9 reports does. No need to ask for others to report.

Muting and reporting are private decisions, that should be used to defuse a situation. That is, if you mute someone, you stop caring what they're typing. If you decide to report someone, you can relax, knowing that the system will handle them so you don't have to be the one to punish them with insults. Saying publicly that you're doing either of those things escalates the situation. Making them more upset at you, and more likely to do things to cause a loss.

Calling someone toxic does nothing to stop their toxicity. If they were toxic, report them after the game. You can also mute if you're done listening to them.

Calling someone a troll does one of two things. If the person was not trolling, you're abusing someone who was trying. This will influence them to play worse than before. If the person was trolling, 'calling them out' will encourage them that they got a response. This will influence them to play worse than before, to get another rise out of you. Wait, that means there's only one result, worse teammates who are more likely to lose the game.

Defend yourself with, "You're mistaken in your analysis" or some other variant of that idea, if you need to defend yourself. But, don't go overboard. The more time you spend typing in response to toxicity, the less you're playing the game. Mute helps, if you can't help responding to people. Messages that don't communicate any gameplay information can be viewed poorly by the IFS.

The leavebuster system was intentionally designed to not differentiate between rage quitting and internet outages. The reason for that is leaving, no matter the reason, ruins the game for 9 people. If your internet shuts down often enough to trigger Leavebuster, you have a responsibility to fix it. I don't have the skills needed, but if you post in Help & Support, I've heard that they can assist you there.

YerroFever1 votes

If you got punished for disconnects that were out of my control, however that means you've had a past disconnects like I have.

I even sent the support agents screen shots of my emails with Verizon regarding the internet outtages in the past and also screen shots of the verizon service outtage maps that were cahced for those days showing my location actually had no internet to blocks around my area.

This led to the service agent stating "you shouldn't play when your service is spotty"

I have to say that was a fucking shitty response from the service agent because I cannot control when Verizon gets spotty. I replied with something like "I can't control when Verizon goes down or when the weather interferes with their service. If it's an issue because it's happened several times even though it's out of my control, that's just the circumstance I have to deal with, but these aren't rage quits"

Never got a response from the service agent again.

I've changed ISP's and the number of disconnects has gone down SHARPLY and I haven't gotten punished for my disconnects since then.

EvilDustMan1 votes

{quoted}

If you got punished for disconnects that were out of my control, however that means you've had a past disconnects like I have.

I even sent the support agents screen shots of my emails with Verizon regarding the internet outtages in the past and also screen shots of the verizon service outtage maps that were cahced for those days showing my location actually had no internet to blocks around my area.

This led to the service agent stating "you shouldn't play when your service is spotty"

I have to say that was a fucking shitty response from the service agent because I cannot control when Verizon gets spotty. I replied with something like "I can't control when Verizon goes down or when the weather interferes with their service. If it's an issue because it's happened several times even though it's out of my control, that's just the circumstance I have to deal with, but these aren't rage quits"

Never got a response from the service agent again.

I've changed ISP's and the number of disconnects has gone down SHARPLY and I haven't gotten punished for my disconnects since then.

It's still not fair to other players. If you continually have spotty internet, outside of your control or not, you are making things bad for other people.

YerroFever1 votes

{quoted}

It's still not fair to other players. If you continually have spotty internet, outside of your control or not, you are making things bad for other people.

I forgot to mention the service agent accused me of rage quitting and that it's a deserved punishment and why I went into "bitch I'm going to prove you wrong because not only are you being an awful customer support agent, if you're coming at me with arms swinging, then I'm going to shut you the fuck down with everything I have"

I accept that leave buster punishes for disconnects but I was not standing by idly against wild accusation from a disrespectful employee.

EDIT:

also, I already acknowledge and accepted punishment for Verizon being shitty but I wasn't going let the customer service agent get away with a wild accusation:

I replied with something like "I can't control when Verizon goes down or when the weather interferes with their service. If it's an issue because it's happened several times even though it's out of my control, that's just the circumstance I have to deal with, but these aren't rage quits"

TwinkiePro1 votes

Asking to report players is reportable. No matter the instance.

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