Trash of support service NA

Puuffyy·5/4/2017, 7:38:08 PM·1 votes·1,098 views
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I have been banned for 14 days until May 4 12:23 AM, It is 2:15 PM of May 4 and Riot say me that my ban suspension is until May 6, is completely unfair, 16 days of suspension!!! And they said the system is wrong, my mail said until May 4, How can I report this, It is not fair !!!!

Here is the stupid answer of Riot employers:

ECONETICS Today at 13:41 Hey there,

Your suspension is actually under the following date:

May 06, 2017

Please note that suspensions are issued on 24 hour cycles. An email was sent to the email address associated with your account informing you of your suspension and its end date. Your suspension ends at the same hour it began (displayed as Pacific Standard Time, GMT -8).

If you need help converting the provided time to your time zone, I recommend using the following website:

http://www.timeanddate.com/worldclock/converter.html

Make sure to select "USA - California - Los Angeles" in the "Select time and place to convert from" table and input the time and date shown above. Then, select your location in the "Select place to convert to" and click "Convert Time."

I apologize for any confusion we may have caused. If you have any further questions or concerns please let me know.

Econetics Player Support Shuriman Acolyte

12 Comments

HalcyonDweller5/4/2017, 7:51:12 PM4 votes

{quoted}

I have been banned for 14 days until May 4 12:23 AM, It is 2:15 PM of May 4 and Riot say me that my ban suspension is until May 6, is completely unfair, 16 days of suspension!!! And they said the system is wrong, my mail said until May 4, How can I report this, It is not fair !!!!

Here is the stupid answer of Riot employers:

You sure sound like a well-reformed player...

I bet your teammates will love to have you in their games again insulting them for asking for ganks.

[slayer-jinx-catface]

You clearly haven't learned how to handle your temper yet. It is wrong to take it out on others with insults as quoted above.

Deep Terror Nami5/4/2017, 7:43:34 PM2 votes

He may have made a typo with the date, I'm going to check with player support and see. The ban will have been for 14 days, that doesn't change.

Angrychickén5/4/2017, 8:32:16 PM2 votes

You sure sound like a pleasant person

elduris5/4/2017, 7:41:01 PM1 votes

The suspension date provided to you by support is the one you will want to pay attention to. I've never seen a mistake like this made before, so it's entirely possible, but Player Support will always have accurate answers.

MR ZYF11/20/2018, 5:58:59 AM1 votes

They just don't really care about your feeling. They have so many players you know.