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@Meddler PLEASE look into this

Nickfer2510·5/10/2016, 7:15:28 PM·3 votes·557 views
Literally cried IRL.

This problem needs to be addressed. The current report system relies too much on chat logs and pays a considerable lower consideration to in-game behavior. If the person I linked you to is saying the truth (which I believe), then he is getting a 14-day suspension for trying to cope with a toxic player who ruined his game and has a low chance to be punished by Riot because he didn't insult a player's mother in the chat. Why am I spending time doing this post? Because I am tired of this issue: Toxic players ruining the game for everyone, then manipulating the chat so that innocent people that just want to play the game get punished and they can get away with it, continuing to ruin other player's games.

In the game, League of Legends should be enjoyed by people that play it, but this issue prevents them from doing so. Please, fix the current report system so it does not heavily relies on chat logs to punish players. I'm not saying that they should be ignored, but what I'm saying is this: take as much importance on what people do, as you take on what people say.

P.S. I know it would require a large amount of manpower and resources to implement what I'm asking, but I believe it will benefit the entire League community in the long run.

EDIT: A lot of people think that muting in chat solves this problem, but in my opinion, it doesn't. Let me explain my reasoning why.

1- New players are unaware of chat commands in general. When I first started playing League, it took me 3 months of play over the span of 1 year to realize chat commands existed through Google. I know this is an extreme case, but it should highlight that new players do not have the means of learning how to use chat commands easily. This is a problem since one of those commands is one of the most common ways to dealing with trolls in chat.

2- Muting does not fix the current report system. I'm gonna show you a reply from someone in this thread that responded to the criticism that the victim deserved the punishment because they "retaliated". It explains my thoughts perfectly:

That's not really retaliation. Retaliation would be trashtalking back.

The trolls in question said little/said nothing, and he didn't say anything back.

I mean asking someone to not take cs is not retaliation.

Going top was just poor decision making and poor communication; Both of which are not punishable, especially for being "toxic".

It's a type of situation where the mute is useless, you can't leave because leaving = punishment (or higher risk for it).

Riot has no way for players to deal with ingame trolling (or pinging/BM). These do cause a lot of players to tilt/retliate (in this case tilt), and it's a problem.

People are just being extremely black/white; You've been punished by Riot? Guilty until proven innocent.

The trolls I am speaking about in this post are not trolls that insult or provoke people in the chat. They are trolls that play toxically and provoke players through their actions so they lose their cool and proceed to rage. As I said, they are manipulating the chat so it seems like the victim rages blindly. Since the current report system relies heavily on chat logs, the victim is seen as the toxic player and they get punished unjustly regardless of what they said to defend themselves.

14 Comments

TrulyBland5/10/2016, 7:22:09 PM3 votes

To be honest, it's been made clear often enough that you're not allowed to retaliate. As sad as that story might be, he retaliated. He started to lash out at Lulu, instead of just muting her. He tried to cope with a toxic player, but he decided to cope with it in a way that affected his entire team.

justaminorthreat5/10/2016, 8:06:31 PM2 votes

how would you suggest they do this? The only way this would be possible that I can think of is if it saved a replay, which riot has made apparent isn't happening, at least not any time soon. Back when I used to go into tribunal, I took 3 things into consideration:

  1. what the defendant said in chat
  2. score board as a whole
  3. what the complaintant said in chat

all we were given was a basic score bored, and the full chat logs

If it was for example an intentionally feeding report from the jungler against the top lane who went 2/34/7, but top asked for help like 30 times in chat, I tended to pardon them (everyone has bad games some just deal with them better than others). However toxic language is very cut and dry, either you said something terrible in chat or you didn't. I was more likely to abstain if it was provoked but I would never pardon someone who said toxic things in chat.

All that being said based on the chat log posted in the linked thread, dude didn't deserve that ban at all, I think this is a glowing example of how toxic @riot has made the game. The new ban system doesn't seem to be working as I'm seeing more and more toxicity. Bring back tribunal with the new match history information including all those graphs and stuff and that shit would never fly (ok it still would but not nearly as often, we'd weed out the trolls). Also give us another option in the tribunal to punish the person (or persons) that issued the report, maybe have it significantly reduce the weight of their reports in the future if they frequently get counter punished as I'd like it to be called. Finally give us party information if I see a report come in from a 4 man group against the solo player matched with them and I see that the solo player got killed 3 or 4 times mid and the enemy jungle was involved each time, but the enemy mid lane doesn't get killed once early game, I'm gonna probably give that solo player a break cause the 4mans not helping him out at all, and then blaming everything on him... Not cool.

Horse Grenades5/10/2016, 10:36:55 PM1 votes

Instead of jumping on alternate accounts and reposting your stuff, just post the actual chat logs.