The op clearly didn't know the forum rules, he was obviously confused about what can be accomplished by posting here, but his frustration over being trolled and the system being lenient on the troll makes all the sense because it's grounded in cold, hard reality. The system is calibrated with a paralyzing fear of false positives in terms of gameplay behavior and super sensitive when it comes to chat. So 99.9% if trolls who are not verbally abusive slip through, while every now and then I see a chat log posted here from somebody's punishment that just seems fine to me and others reading it too.
So yeah, the op might be a bit naive, but that doesn't make him wrong about the core issue and it certainly doesn't warrant him getting mass downvoted and ganged up on.