I would like to know if a Player Behavior Team exists in Riot? I have heard many people talk about it and wanted to see if a Specialist can verify this. I feel that I was unfairly judged on a ban (used a word that I didn't know was offensive), and when I requested to speak with a player behavior specialist, I was told that "it doesn't exist" . Can someone please clarify?
There is a Player Behavior team, but to my knowledge there isn't a way to directly raise an appeal to that team in specific.
They're responsible for (as far as I know) the IFS, Leaverbuster, the Honor System, as well as working on a system for Feeder/Troll detection. As far as appealing a punishment goes, though, I wouldn't know whether or not you could reach them; that said, Player Support serves as a reliable enough avenue for punishment appeals, although there's no guarantee that their verdict will be satisfactory to you.
As for your punishment itself, it's pretty much like Xphineas said; you are still held to the rules even if you're unaware of the offensive nature of what you say.
I thiiink sooo.... not sure though. They probably dont pay them that much, so dont expect experts in language and socialogy(sp?). They just know the rules and explain punishments to people. I think theyre just customer support basically lol.
Let me quess... That unknown word is known as kiss in other language 🤣
