Unpopular opinion: Toxicity in chat shouldn't be bannable.
DISCLAIMER: THIS IS NOT A RANT OR ANYTHING ABOUT ME HAVING GOTTEN PUNISHED OR ANYTHING, JUST HEAR ME OUT!
Everytime I browse through the boards there are always people whining about getting banned and everything, and even though I am against toxicity in chat, I don't think that it should be something that should stop you from playing the game.
So what about it? Well, what if instead of the game bans we had actual "Chat bans" in which the player that constantly breaks the rules when it comes to toxic chat gets their rights to chat completely taken away from them and they can no longer chat in game? Something similar to the ban system we have right now but instead of not being able to play for 15 days then permanently we get 15 games with no chat features enabled at all and then permanently unable to chat? Both of these with a shorter ping limits so 3 at a time before the cooldown maybe?
In my honest opinion I don't think that trash talking or saying mean things to other players should be put on the same pedestal as someone who intentionally feeds the enemy, that trolls you or does things that directly impact the flow of the game? Now, you can argue and say that a toxic player can impact the outcome by tilting their allies and stuff, and that's true to some extent, but they won't ever know if you mute them, and honestly not giving them the attention they crave by limiting their access to communicating can educate the community into playing the game instead of just stopping to flame your teammates.
Just some food for thought.