rant on the toxicity punishments
Why dont you just permanently block someone from chatting in-game (restricted to pinging) instead of perma-banning them? some people could play for 6 years and have a bad game every like 6 months and go off on some kids that probably deserve it too, and get perma-banned for being "toxic."
Do you believe that restricted chat to limited messages for a set amount of games is enough to reform? or even the 2 week suspension?
i know sometimes ill be in game and someone will mention it in champion selection that they are chat restricted, and they'll save all their messages to be toxic. so tell me what does chat restriction do?
IMO i think it would be better to instead of temp/perma suspending accounts, you should temp/perma suspend chat privileges, after all, they are just SAYING asshole things, and aren't (usually) PLAYING like an asshole (looking at those trolls and intentional feeders).
Think about it.
If somebody that is perma-banned for continuous reports of toxicity still wants to play the game, they'll just make a new account and continue being toxic until that one gets banned, and so on.
However, if somebody that's been toxic for awhile and just has his in-game chat muted and still wants to play the game, then he will most likely stay on that muted account and continue to play the game whilst not ruining the experience for extra-sensitive kids that play this game. Hell, it might even be a better way to get him to not be so toxic as a person in general, when he sees someone do something he doesn't like, and cannot communicate it.
aight, rant over.
EDIT:
It also doesn't help the community that riot kind of promotes "toxicity" in big tournaments like the LCS, when they have casters/players firing shots at eachother. Sure you can tell that it's all friendly banter, but there are things like tone of voice, facial expressions, body language, context, etc, that will help you pick up on that. However, when you're IN GAME, all it is.. is text, so you kind of have to imagine it.
EXAMPLE
im playing my main squeeze (fiora) in the top lane against a teemo, and their elise ganks me and i get first blooded, and type in the /all chat "wow"
it can be taken so many different ways because it's just text, not knowing the true intentions
they could be thinking im pissed that i got ganked by elise at 3 minutes, but in reality im thinking "wow, that elise stun was on point"
ok rant is over again.