Perma Banned for "Third-Party softwares"

Moireenelde·8/31/2019, 9:02:46 PM·3 votes·2,051 views

Wow... I am totally appalled when I saw my account being banned for third party software usage. I geniunely did not cheat, The only softwares that are remotely related to league are twitch and discord. THATS IT! I think this is totally ridiculous. Please upvote this so I can get attention from Riot to retrieve my account

YES, I made a ticket as well! But I want this post to help others who have been having the same issue.

11 Comments

GatekeeperTDS8/31/2019, 9:29:02 PM4 votes

I think this is totally ridiculous.

It's not ridiculous. It's protection for your account and for other players for a variety of reasons.

1.) If you were cheating (just using it as an example - I don't believe you were cheating), it gets a cheater out of the game.

2.) If your account was compromised, which I think is more frequently the case when someone gets a surprise ban (since the real cheaters probably aren't going to come post here), then it actually protects your account until you get it resolved.

Not sure if you have a debit or credit card, but this is the same thing that happens when fraud is suspected. The bank locks the card and asks questions later. Frustrating, but it's good protection.

As AeroWaffle said, check your match history for any games that weren't you, and please, be nice to Riot support when you ask for their help. Don't act all outraged. Tell them what happened and work with them.

Sukishoo8/31/2019, 10:54:22 PM4 votes

https://support.riotgames.com/hc/en-us

Send support a message and they will look into it.

AeroWaffle8/31/2019, 9:08:35 PM3 votes

Here's a recent thread where the OP got their ban reversed.

https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/vfXWRcEo-permabanned-for-using-a-third-party-software

Check to see if there are any games you don't recognize in your match history.

KFCeytron8/31/2019, 9:58:26 PM3 votes

No one here has any concrete information about your ban and thus has no reason to believe or disbelieve you. Begging for upvotes is annoying without accomplishing anything.