The state of the report system in ranked play

Lux OP·4/12/2018, 3:01:38 AM·2 votes·1,738 views

First: I would normally say this only applied to ranked, but as long as Riot keeps letting IFS permaban people for "mean words", forcing them to reroll new accounts, this problem extends to normals (very unfortunately).

As a jungle secondary, if someone starts complaining about their lane mate bot, that makes me gravitate toward that lane to either gank or counter gank so that the enemy jungle doesn't come down and snowball the lane as a result of one or both players underperforming. Communicating that your lane partner is not up to par, or not doing what is necessary for the role, lets mid and jungle know (and top if top has tp) that you need help.

If you're doing poorly and don't want to hear your team coordinating how to compensate for that, then put your team on mute. Since lane phase is generally very intense this communication can come off as rude or "toxic". That's a part of the game and it always will be in competitive play. The pros do it, high elo streamers do it, average and below-average players do it. Of course the higher up the ladder you go, the less people need to communicate that a lane is doing poorly because the surefire sign is a death or two in lane (in low elo deaths are happening everywhere for all kinds of reasons, the mistake could be anyone's or it could just be great play on your opponent's part).

Saying "newb support" as an adc comes across harsh to the support, but as a jungler or even a top who mains with tp, it brings attention to the fact bot lane is going to need to be helped a lot (so, camp) or we're going to have to snowball mid or top lane so hard that their jungler doesn't force the first turret. The reason this is so important is because the current meta is ad-focused and an extra 500 gold + a probable double kill will straight up lose the game.

There is no time to stop and explain.

Now, obviously people do better when people don't get super flamey. But the tendency, at least in low elo, now, is for people to either ignore it and not acknowledge mistakes, which is the best worst-case scenario, or take it as a "fine, you're calling me bad, so I'm going to report you and stop trying because the game is over and now I just want you banned". And that is basically an int unless one of your other lanes miraculously out-snowballs the enemy bot lane.

This is a net "bad" for the lane, the team, and the game. The current solution is to punish people for chat because that is supposed to make competitive play less toxic, but it does not address the common reasons a game would become toxic in the first place. If a player "hold back" because they're afraid of getting banned for pointing out weaknesses on their team, then the game goes to shit because they're focusing on how to solo carry a situation that probably can't be solo carried. If they don't communicate that there is a problem for the other 4 players, including the weak support.

If someone flames in Blind Pick, that is and should be straight-up inexcusable. I hate reporting people but would report someone for that. The people who play blind pick either are new, don't want the pressure of draft, or are just playing for fun. With normal draft, it might be people who want to try new things in a casual-competitive meta structure. In a world where players aren't banned for words in ranked, these game modes would only see toxicity from jerks who come out of ranked to shit on players they feel are lesser for not playing ranked, which is disgusting behavior.

Judging ranked communication on the same metric as casual game modes is a bad idea. It doesn't allow players to grow on their own, realizing what works and what doesn't in terms of communication: it either teaches them to play another game because they get banned and lose their progress in terms of building a champion pool and abilities, or it teaches them to truly play solo queue as solo players who either can carry a team or can't. And if they can't, they stagnate and don't get better, because playing that way only carries you so far unless you're unusually exceptional.

The IFS is a bad system to apply across all game modes. Riot needs to do a better job of telling players what the game modes are for. If they get a pentakill in Blind Pick it doesn't mean they are ready for ranked. Same with draft. And the IFS needs to be retired from ranked because it does not address the larger issue of people queueing who have no idea what they're doing. And in ranked, in-game chat should probably be disabled, because no good communication comes through in-game chat in ranked that isn't done better with pings or Discord.

Edit: 5 downvotes and no discussion perfectly illustrates my point about how people don't want to think about and discuss the game from a strategic standpoint, but people who do think about it should be punished

6 Comments

Kyaza4/13/2018, 12:33:48 AM3 votes

I think the issue is just that IFS is an easy way to review the thousands of reports that come in from every region. while its not perfect, its a lot better than having each report be manually reviewed

A Pretty Unicorn4/13/2018, 12:58:59 AM3 votes

"Newb support" only tells you that the ADC feels the need to bitch, nothing else.

ModPrandine4/13/2018, 1:19:39 AM3 votes

Riot doesn't force anyone to make new accounts. If someone chooses to make a new account that's their choice not Riots. Also, the rules apply to all game modes, though LB is harsher for ranked play.

Bottom line: if someone wont behave in a mature and respectful manner despite being given multiple chances to do so then why shouldn't they be removed from the game? And don't say "just mute the problem chatters or permamute them" as those aren't permanent solutions, and in the case of the latter encourages them to switch to trolling and inting, things much harder to detect and punish for.