A better way to encourge better behavoir in ranked
You all know I don't agree with punishing people for what they type. I think it doesn't change anything, or people, and no one would simply quit league just because toxic players don't get punished. This is evident because you run into toxic players daily. YOU KNOW you will be chatted to by someone toxic or offensive nearly every day. Yet, do you quit the game? Of course not.
And, in the end, that's all I should have to say to prove that punishment for what you say in chat has no value in the game or effects how many people will play it.
But since you guys feel a deep need to do SOMETHING (intentions are what matters right, not results), how about the game dings toxic players based on reports and chat context, and players are slowly sifted to being matched with people who are close to their toxicity level. Meaning, if you want to be toxic and don't care about other people saying rude or offensive things, then you can play ranked with those who are also the same way, but if i you want to be rewarded by being able to play with players who are less toxic, well, keep up the good work and you will be matched more and more with less toxic players as the toxic players are matches up with toxic players.
How about that? Does that satisfy the need you have to take corrective action while still not actually banning or restricting players for what they type in the game?