Boards›Player Behavior

Here is How RIOT Suspension system works.

Jukuya·9/4/2017, 2:16:21 AM·6 votes·3,298 views

Hi guys,

**So i got suspension 14 days for below chat **

Game 1 CGIMKOS: lol way to focus support CGIMKOS: thx CGIMKOS: honestly can u atack adc not support, 3rd time u doing it CGIMKOS: i am titled as fck. I don more supporting than anyone else CGIMKOS: nah fck it CGIMKOS: can ask yu the same blitz, all game u were away from bot, and once u were there u were focusing support CGIMKOS: when there is fight 2v2, and both of them attack me. while you attack support and i attack adc. they kill me fast and then kill CGIMKOS: if i am bad why u ping me now? carry the game since u know how to play it CGIMKOS: go ahead reprot me for not grouping with you. I am so gonna be banned for that "reason"

**I opened a ticket to ask why did I get suspension because it seemed extremely unfair. And here is what I got: ** EMAIL from SUPPORT:

_Hey CGIMKOS,

It looks like you are upset towards your teammate in this game and you are pretty degrading towards them. If this was the first offense it wouldn't have resulted in a two week suspension, but as we have already given you two previous chat restrictions we felt the need to resort to a two week suspension in this case.

Borrower Riot Games Player Support_

**My answer: **

_Hello Borrower,

Can you clarify and specify exact words which apparently considered "upset towards your teammate" and especially "degrading towards them" ?

"If this was the first offense it wouldn't have resulted in a two week suspension" => I perfectly understand that first offence would not resulted in a 2 week suspension (as I also mentioned in my first email), but the problem here is that I can't understand how regular communication is considered an "offense".

I will repeat again my question why do I receive 2 week suspension on a regular communication with a team ? Because I was not all inspiring and motivating? Is only "positive thinking" communication allowed? Teammates are not allowed to exchange thoughts anymore? Not a single rude word was used nor any communication had anything offensive. Are we now suppose to play only the way our team wants us to under fear that we will be otherwise suspended/banned?? Because clearly I got reported and apparently now suspended for not grouping with a team to do Baron (that caused all those reports)

By the way, the most confusing part here is "upset toward your teammate". Sorry if my teammate verbally abuses me and blames me for losing the game (although he was far from a good player himself), I suppose to be all happy? What if he really offended me and hurt my feelings and now I was all sad and depressed. But hey, don't worry, "kind" riot will give me 2 week suspension on top because that is the way Riot promotes bullying.

P.S. I am not quite sure why do you guys even have a chat in a game. Just turn it off for everyone (leave only pings) because any communication according to your "system" somehow considered "degrading" and gives away bans and makes people stop playing for good.

P.S.S Or may be it is the way for you guys make more money so you can ban accounts and make people start all over and spend money again? _

Email 2:

_"lol way to focus support" for starters, is making fun of your teammate for who they chose to focus (which is completely their choice).

"I don more supporting than anyone else" is basically saying that your support is useless.

That being said, if there are no further questions I will be closing this ticket.

Borrower Riot Games Player Support_

**My Answer: **

_We are far from closing this ticket. You just opened the door for quite a conversation.

""I don more supporting than anyone else" is basically saying that your support is useless." - What I said is that I do too much supporting, MORE than ANYONE else (did not even relate to support teammate). It is funny how you took my words then "assumed" whatever was convenient for you just to justify your suspension "system" which is clearly not working right way. Player says "right" but Riot decided that word sounded like "left" so lets just give a suspension for that <= that s pretty much what you just told me.

""lol way to focus support" for starters, is making fun of your teammate for who they chose to focus (which is completely their choice)" = > I am not denying that it is his choice to focus support, that s why I didn't tell him "STOP focusing support" all i said it is funny that he focused support. So apparently laughing is a restriction in a game? May I ask than what are we allowed to do during the game? Seems like having fun we are not allowed but being upset/sad we are not allowed as well. What other "hidden" rules are there? Apparently verbally abusing teammate is fine but word "Lol" is "Degrading" towards team. I can't actually believe that this is your justification for my suspension.

P.S. I will make sure to post all this conversation on the forum so community will see how "fair" is your punishment system. Just more evidence that your system is focused not on cleaning community but generating more cash._

**Conclusion:

I don't know how about you but I am shocked with RIOT. Their system is way far now from helping community to eliminate bad behaviour. It just gives bans for anything. What are your thoughts on that ? **

39 Comments

Chermorg9/4/2017, 2:19:18 AM5 votes

You spent the entire chat talking either about being tilted or being angry with your teammates for their actions. It looks to me that you were possibly even on a chat restriction - you typed very few messages so either you didn't type much or you were on chat restriction.

You need to improve your behavior, not be so condescending, sarcastic, and passive aggressive, and only use chat for important game-related information such as the following:

enemy at baron

please come drag

need help bot

etc. Most information can be conveyed in 5 words or less and without directing anything at a particular player.

This Is Your Dad9/4/2017, 2:25:54 AM3 votes

CGIMKOS: go ahead reprot me for not grouping with you. I am so gonna be banned for that "reason"

NEVER DO THIS. DO NOT TEST RIOT. THEY WILL GET YOU!!!!! Jk just thought it was pure irony.

STEG09/4/2017, 3:52:46 AM3 votes

There's really nothing you did that crossed any line, in fact I'd say you are on the very pleasant side of a standard upset LoL player in a losing game. If you're going to be punished for this then there's a long long line of LoL players who also need to be punished for being far more disrespectful then you are here. No matter how many times you've been warned before there's nothing really that you did except sound frustrated and defensive.

ModUlanopo9/4/2017, 3:16:04 AM2 votes

You need to post the chat logs in their entirety before we can respond.

FlyingRoboticCow9/4/2017, 8:24:41 AM2 votes

TWO PREVIOUS CHAT RESTRICTIONS<-------- This is the reason you're banned, You've got a pattern of behavior and you keep doing it even after they punish you. Like it or not you're to blame for this, learn to not hit the enter key or hit mute all reform and we'll see you on the fields of justice.

Friendly Ram9/4/2017, 2:28:11 AM2 votes

this is the shortest chat log I've seen in a while. if you don't mind me asking who was the enemy support?

MagicFlyingLlama9/4/2017, 2:33:04 AM2 votes

Sounds like you thought you could get around high punishment priority by avoiding specific words.

Riot is smarter than that.

Frostmorne9/4/2017, 11:20:45 AM1 votes

you have to learn to lose with a smile like these brown nosers do :D. but in real life. just dont type at all.

Colgate Gator9/4/2017, 3:02:13 PM1 votes

{quoted}

Hi guys,

CGIMKOS: go ahead reprot me for not grouping with you. I am so gonna be banned for that &quot;reason&quot;

The irony.

Forbidden Chords10/30/2018, 3:11:11 AM1 votes

I'm sorry but this is a real issue that has become more and more of a problem. Riot has created by far the most toxic game in the world. Not toxic in the sense that people can say bad things. Toxic in the sense that there is actually a reward system for bad behavior and a punishment system for communication that is deemed as "degrading or unhelpful" without a system of proving that it's actually degrading except a person's bias'ed judgement.

The fact is that. In at least 75% of the games i play on my smurf where players are FAR below my actual skill level. Someone disapproves of the way that I am playing the game. Sometimes this means flame, but most of the time it means they just play the game in a way that intentionally causes a disadvantage to their own team. Suicide bombing into 1v2/1v3 fights, actually trying to get kills even though it costs them their life 100% so not "Intentional Feeding" Spending large amounts of time in fountain or base at crucial point in the game where the other 9 players are all at the same place on map. "good luck, i dont have to group... etc."

AND THERE IS NO PUNISHMENT for afk farming side lanes for 15-30 minutes straight. Right? But they know by not helping ,they can tilt other players by making them waste excess energy and if they are even lucky.... the player with verbally harass and receive a punishment. Glorious!

Now some might say, "Well there's a mute button" . But the mute button doesn't stop the OTHER person from standing still and flaming you via chat while you need them to still be playing(even if it is just afk farming a jungle while you try to 4 man secure objectives). And it doesn't stop your other lanes from being distracted by those very same comments and losing morale. If they had no chat they definitely wouldn't be wasting all their time on it. As far as what i've read from the riot team in response to this it actually makes me lose faith in humanity.

How many professional players say degrading comments on interviews with the Riot team? How many riot commentators say things that would be rated as toxic by their own system of judging. I'm not 100% sure that if you typed a few lines of what a commentator said while you were waiting to respawn in fountain and had no opportunity to play, it would be brought back in chat log as "Toxic". How many high elo streamers say the most backhanded comments on their videos that are available to watch to the public INCLUDING small kids who are just starting to play. Will they favor a justice system for this or will they favor the attention that these comedians and others bring to the game.

Please just fix this HUGE double standard,

("Ashe could have warded the tri-bush here but instead took an unnecessary risk trying to 1v2 at the dragon") <---- commentary or criticism? You tell me... its a bannable comment and its somehow part of the commentary on a professional game. A reformed player is just someone who plays to the advantage of how to use the chat without actually being punished, while causing unmonitored amounts of pain and wasting huge amounts of time from the players who are actually giving 100% when they go in ranked games. And this is pretty much exclusively a ranked game problem.

Forbidden Chords10/30/2018, 3:17:59 AM1 votes

Riot needs to be suspending peoples forum accounts any time they criticize another player in the forum even if they are correct about what they are saying.

You are going to constantly be in this situation until you come to grips with the fact that you are the issue. Grow a pair and stop being pathetic. Take responsibility for your actions.

You flamed your team, and got punished for it. Denying it and making up dumb excuses does not change the fact that

Read it slowly so it can soak into your brain.

You

Flamed

Your

Team

Thus:

You

Are

At

Fault.

This right here is 100% true, and yet by the rules of the system. Because he said it he should have his account removed or at least his ability to repeat comments like this. It does not encourage another player but instead incites anger and frustration. This comment could be listed as a prime example of the "Flaming" that he made it in response to.

Telephone Booth10/30/2018, 3:32:56 AM1 votes

This seems like a matter of consistency. Its very mild. You had a 10 game and a 25 game CR, so the next step naturally, is a 14 day ban. Theyre trying to "reform" you (I prefer saying get you to follow the rules, as reform sounds like more than just following the summoners code, and thats where Riots influence in your day to day life should end), and you dont seem to be getting it. Your suggestion of stopping focusing the support started with a sarcastic "way to go".... so its already more than just a constructive piece of advice. Then it kinda turns into harassment when you continue talking about it. Again, very mild, but still not in line with the (i cringe everytime i say it) "Summoners code".

ModPeriscope10/30/2018, 5:20:34 AM1 votes

Locking this post, due to its severely old age.

If you have any questions about this moderation, feel free to reach out to us in the Boards Discord or Discuss the Boards.