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Banning account permanently isnt a solution

KateMara4Queen··3 votes·2,707 views

Hello everyone specialy those people that works at Riot.

Banning permanently an account is both ineffective and robbing people. How many hours did we invest in those account and how much money did we put. I know i have over 100$ spread out on 2 accounts and I also know someone thats has over 1000$ spent on his.

My first point is that Im down to my 7th or 8th account. That should tell you something. If words hurt the community so much ( and I agree, im not trying to excuse my actions) Why no just ban those words. Forever. Freedom isnt a good reason because Riot is certainly taking that away by banning the account. Just effin block the words and any derivation. Cant be that hard. "In this community we do not accept the use of offensive language and hurtful words, therefor any sentences contain anything that uses will be blocked" yady yada. You get the jist. You went into such lenght to make a "system" to "purge" the salt and 9 season later... Im still getting banned. Imagine if I couldnt use any bitching... I wouldnt even bother xD

My second point is that fine you want to leave it up to us to be nice or not. I can get behind that. But our accounts shouldnt be banned forever. The YEARSSSSSSSSSS and the amount of stuff I have on my very first account are "!lost forever"? I dont see any reason to behave because my main "loot" is gone foever. But, on the other hand, if you did like CS 1.6 did back in the days, when someone got caught hacking, account would get banned for 1 year. HELL YES if had access back to my main and first stuff now after being banned for so long I wouldnt want to lose it again. I would make sure to stay in check or else I know its going to be a long time before I get back and be stuck with that small account with hardly anything on it. The things the way they are right now, If I get banned well screw it, ill just get stuck with an other small account, sucks but hey no real reason not to bitch at those noobs since im stuck with them for 3 months.

So basically I feel like Riot has been incompetent in managing the issues and are trying to rob us and trick us in rebuying the stuff we had. I find the situation unfair and I hope that I am not the only feeling the same way. I know my attitude is the problem but I feel that either my solutions are both More Effective and More Fair in solving the issues.

Anyways GFHL fellas

44 Comments

Voldymort12 votes

so... in other words... you live in a world where you don't think that taking responsability for one's actions is a thing that needs reflecting on because you'd much rather blame riot for having rules you can't bother obeying than actually obeying them

cool

My first point is that Im down to my 7th or 8th account. That should tell you something.

yeah. it tells me that arguing with you on how the world works is basically pointless

KateMara4Queen1 votes

see I must have mentioned 3 times Im not posting this to excuse my behavior. It was to offer an other solution. I, personaly, would behave more if it worked like that. You need need me to say it again ?? I shouldnt have done that and this is not what its about. You seems like you just want it to be your way or otherwise its pointless to talk about anything. You re greta buddy

Voldymort8 votes

It was to offer an other solution

the solution is staring you in the face: "stop flaming!" i've had this account for 9 years and it has yet to ever be punished. it's not hard at all

Jo0o9 votes

I don't see how you constantly breaking the rules means Riot is tricking you or is somehow unfair. If you've done the same thing over and over in the face of multiple warnings and sanctions, that's entirely your fault. I mean, ultimately the only reason you see this as unfair is because you're on the wrong side of the rule book.

KateMara4Queen1 votes

I disagree, I find it unfair because its money. I glad there are sanctions and Im humbly accept them when they come. What im saying with this post is that sanctions ARE Unbalanced therefore not working. When i get a 14days ban, I feel bad for doing it and bad to have to pay the consequences. The probleme is the next step.

14days ---------------------------------------------------------------------------------------------------------------------> PErma ban

Theres room in between. It doesnt make sense. I know for a fact now its not working for me. Trust me, at the end of today, that riot change it or not, that people agree with me or not, Im convinced that I AM NOT getting my stuff back. THIS IS NOT AN ATTEMPT to get it back. It sucks that you think that but I understand it. Im giving a feedback on how it is perceived on "my side of the book" while willing to do the efforts. An honest attempt to make things better.

But with no carrots... stick isnt working for me

Jo0o6 votes

If you were interested in making an honest attempt to make things better, you'd have figured out how to cease toxic behavior after your chat restrictions, or your 14-day ban, or your first perma, or your second perma, or your fourth perma, or your sixth perma, or any of the countless steps between those.

The system didn't work to reform you, that's clear. Why is that the system's fault, and not your own?

rujitra3 votes

The room in between can be filled with whatever you like - Riot has found that more steps doesn't make people change their behavior. It just lets them flame and ruin more games before they are permanently banned.

ModThe Djinn8 votes

Just effin block the words and any derivation. Cant be that hard.

Let's assume "Cat" is a banned word. It's a nice short one. Easy to filter, right?

  • C A T
  • C4T
  • C 4 T
  • C.A.T
  • C.4.T
  • C@T
  • ©AT
  • CÀT
  • CÁT

...I could go on. With just that three letter word there are likely thousands of keyboard combinations that resembling it, and another thousand ways of saying the same thing without using that word specifically. It's not really possible.

Riot also did experiment with unbanning accounts -- the experiment years ago had a super high rate of bad behavior reemerge, but Riot still did another experiment recently. We don't know the results yet, but if the pattern shows that banned players are capable of reforming in sufficient numbers, there might be a change in policy. As long as the data shows that permanently banned players don't reliably reform, however, I wouldn't expect a change.

Mr Elessar4 votes

Disable all letters that aren't in the latin alphabet.

ModThe Djinn5 votes

[{quoted}](name=Mr Elessar,realm=EUNE,application-id=ZGEFLEUQ,discussion-id=AH4x9QNA,comment-id=00010000,timestamp=2019-03-02T20:21:57.791+0000)Disable all letters that aren't in the latin alphabet.

Languages other than those using the Latin alphabet are fully allowed on all servers, so this isn't a feasible solution.

KateMara4Queen1 votes

yes im away about the the filter being too hard apply but could at least do the basic one, thats start.

thats interesting I didnt they did and dont know how they did. I just know I have zero incentive to behave as it is. Trust me I tried it. Having to go through the first 30 level playing with debutant playing champs i dont want to play because i dont have IP just makes me rage even more. Im glad they are not giving up tho. that great. I might be wrong tho for other people, but for myself i know this would work.

Hotarµ6 votes

Banning permanently an account is both ineffective and robbing people. How many hours did we invest in those account and how much money did we put.

It's not robbing people. Legally it isn't because we agreed to the TOS which says we don't actually own anything on our accounts, we just 'rent them' from Riot essentially. Morally (?) it isn't because spending money shouldn't give you a free pass to act like a jerk.

Hours and time being invested doesn't change anything. At the end of the day, people broke the rules so they should lose access to the content they achieved.

My first point is that Im down to my 7th or 8th account. That should tell you something.

It tells me that you're not able to abide by the rules and now you're trying to make the system seem at fault instead of taking responsibility for your actions. Sorry to be so blunt, but after a certain point you have to take responsibility for your actions and say "Hey, maybe I am being too much of a jerk"

Why no just ban those words. Forever. Freedom isnt a good reason because Riot is certainly taking that away by banning the account. Just effin block the words and any derivation. Cant be that hard.

People will always find a way to flame, there's only so much Riot can do. If they get very strict with the system, innocent players can get punished and it impedes on their account health. If they become too lenient, flamers and griefers run rampant.

Banning "fuck" doesn't stop me from saying "you're freaking trash, uninstall" or:

"you're f.ucking trash" "you're fking trash" "you're fvcking trash"

See what I'm getting at?

Im still getting banned. Imagine if I couldnt use any bitching... I wouldnt even bother xD

That sounds like a personal issue. If you can't enjoy a game or get your point across without swearing or flaming indiscriminately, Riot isn't at fault for that and they've made it clear they don't want that behavior in their game.

But our accounts shouldnt be banned forever. The YEARSSSSSSSSSS and the amount of stuff I have on my very first account are "!lost forever"? I dont see any reason to behave because my main "loot" is gone foever.

It should make you look at yourself and say:

"Hey, why was I punished? I guess my behavior wasn't acceptable and if I want to keep playing the game, my summoner name, and all of my acquired loot, I need to change my act."

Whether or not you can actually do that isn't Riot's responsibility. A line has to be drawn somewhere.

But, on the other hand, if you did like CS 1.6 did back in the days, when someone got caught hacking, account would get banned for 1 year. HELL YES if had access back to my main and first stuff now after being banned for so long I wouldnt want to lose it again.

Not sure how Counter-Strike compares to this. Steam bans the account that's linked to the ID, meaning you have to purchase the game again just to cheat or wait an entire year just to get banned again.

You most likely had multiple chances on your main account before it got permanently banned and you had access to information surrounding the punishment ladder. Why not just take action then instead of taking issue now?

The things the way they are right now, If I get banned well screw it, ill just get stuck with an other small account, sucks but hey no real reason not to bitch at those noobs since im stuck with them for 3 months.

This train of thought is so backwards. If you're complaining about being "stuck with another account" or being "stuck with noobs"

Just stop getting your accounts banned?

That's one reason right there. You have to level an account up to level 30 which takes time, risk getting punished and losing that effort along the way, and lose any content you may have unlocked along the way such as skins or icons. 3 solid reasons for changing your behavior.

I know my attitude is the problem

Yes.


For what it's worth -

I do think that players should have the ability to appeal a permanent ban (in my mind it should be called an "indefinite ban") if they show massive, consistent reform.

I'd like to see something along the lines of:

"If your account has been indefinitely suspended, there is only one way to recover it. Through consistent, positive action on a new account it will be possible to repent for your actions so long as the following conditions are met."

  • The account must be level 30 or above in addition to having 500+ games played on it.

  • The account must reach Honor 3, 4, or 5 and hold that level for the duration listed above.

  • Afterwards, an appeal can be filed displaying evidence of your reform. **Accounts banned for zero tolerance phrases (such as racism, homophobia, or other derogatory language) are not eligible for this program. **

Imperial Pandaa5 votes

I choose option 3. "Learn to control yourself".

Riot isn't the first nor last game, especially free to play, that will punish you by taking the stuff away. Regardless of whether you put money into the account along with time.

As for "why not remove?" well, there is a problem with that. Many ways to try to bypass with special characters, foreign language, or combination of letters/symbols. On top of potentially blocking wrong phrases. Examples: assassin getting blocked because ass ass. Another is Tor%%%% because of the last 4 letters. Someone had to change their name because they were "Negro Knight" does that mean we can't use spanish for black for anything? This is a problem for filter systems.

Getting accounts back? I would be willing to agree to maybe changing the ban to a 10-15 year ban. At that point you'll probably forget about it and move on though.

KateMara4Queen1 votes

I agree with you on the filter but a basic one wouldnt be too much trouble. I personally do not take offense in words but other might.

I choose option 3. "Learn to control yourself".
Like I said, im down to my 7th account. You dont think I tried that ? I wish I could just be nice all the time, I realize im part of the problem. but there are just so many irritants specially if you have to start over and have to play with debutant. I would really like if they had 2 options for Draft Norms - Fun time and Tryhards- I dont wanna to go rank to try hard and practice a new champ or a tactic. its gonna screw my rank. but i might get stuck with fun time people if I do norms. ALSO there are days I just want to play norms -Fun time style- and im the one getting crap from others. Im convinced its a HUGE mistake to force those 2 types of people into one game game. Right now, the way it works, its not having any effect on me. I play nice for a bit but by the time im lvl 30 im sour as hell.

Imperial Pandaa1 votes

Then this is potentially the best advice I can give you.

Take a break. Quit the game for a few months. Find another game to play. Maybe something grindy and mind numbing.

Need some games or ideas? Check out humblebundle for game bundles. Go play Runescape. If you enjoy table top games, check out Table Top Simulator for 10$.

Taking a break helps. More so if you know you have an addiction to the game.

Sukishoo4 votes

Banning permanently an account is both ineffective and robbing people. How many hours did we invest in those account and how much money did we put. I know i have over 100$ spread out on 2 accounts and I also know someone thats has over 1000$ spent on his.

Robbing people? Nope. Its written right in the TOU that you agreed to when signing up for the game that nothing is yours, it all still belongs to Riot and you are just borrowing it as you play the game. So, if you get banned they took nothing from you.

And I for one have spent somewhere around $10,000 in the 7 years I've been playing and haven't had any issues. So.

KateMara4Queen1 votes

holy moly that a lot of money... I know Right attitude players arent the issues. They are behaving right. Im talking about those who dont. What to do with them. Are they all trash people that with Absolutly nothing to do with them ? is there something more we can do to prevent that ? Maybe you are just satisfied with things the way they are. Im not.

If tomorrow Riot says okay we are doing that but just not for you because you sound like u r just trying to get ur stuff back. Well GO FOR IT. Because Im convinced its gonna work better than how it is right now

Koiyaki1 votes

Ur name is awesome btw

MagicFlyingLlama3 votes

Stay B&

robbing people

You lost something for willfully violating an agreement that clearly said you A: dont own anything on your account, and B: will lose access to it if you break the agreement? Welcome to life, riot is providing a service, not a fundamental right.

Also, if you want an example of how chat filters dont work at all, look at R6 seige.

KateMara4Queen1 votes

yeah you are right, Im putting things in perspective and how it is received on this end. Is this discussion about putting blame or trying to improve. If you wanna make it about blame. Its on us. Nothing to say. Is it getting better ? Hell no it isnt Now can we do something about ? This was my suggestion. Do you have something constructive to say now ?

fatherdarius2 votes

I think the system works fine as it stands. As intended.

The fact it makes you upset is... unfortunate.

MagicFlyingLlama1 votes

Get B& stay B&

GatekeeperTDS2 votes

My first point is that Im down to my 7th or 8th account.

You should have taken the hint after the bartender bounced your ass the first time.

Sometimes you have to fire the customer if they're too disruptive to your other patrons. Banning those who can't reform is very effective for those of us who know how to behave, have fun, and not rageflame our teams 24/7.

Tencent Censored2 votes

It's RIOT's business plan...since Tencent owns them and various other large titles. Tencent can force every game they own to ban for "speech" when there are plenty of tools ALREADY in place to mute or not read "bad words ". In effect they are committing large scale fraud. As you pointed out you paid $100 you will likely come back to their game and pay more money even though you have already been defrauded. If not and you choose to play another game you may inadvertently pick another one of their titles and repeat the cycle of paying for an item that doesn't exist nor hold actual value. Then the day comes in that game you might say "bad words" etc...and their "AI/Algorithm" picks you out.... and BANNED .....CA-CHING!!! MORE FREE CASH FOR THEM! Until people start to realize this is a business model and see that censorship is also a bad thing, expect to be taken advantage of. You don't become a $140 BILLION Company (Tencent) playing by the rules.

Imperial Pandaa2 votes

If I had a nickel for everytime someone made the claim that banning accounts was intended to be a business plan to rebuy stuff; I would probably have enough money to buy Runescape/Jagex.

The only business plan they have involving banning players is an attempt to keep more players happy by attempting to get rid of "toxic" players.

dnsup2 votes

[{quoted}](name=Tencent Censored,realm=NA,application-id=ZGEFLEUQ,discussion-id=AH4x9QNA,comment-id=000b,timestamp=2019-03-02T20:51:42.799+0000)

It's RIOT's business plan...since Tencent owns them and various other large titles. Tencent can force every game they own to ban for "speech" when there are plenty of tools ALREADY in place to mute or not read "bad words ". In effect they are committing large scale fraud. As you pointed out you paid $100 you will likely come back to their game and pay more money even though you have already been defrauded. If not and you choose to play another game you may inadvertently pick another one of their titles and repeat the cycle of paying for an item that doesn't exist nor hold actual value. Then the day comes in that game you might say "bad words" etc...and their "AI/Algorithm" picks you out.... and BANNED .....CA-CHING!!! MORE FREE CASH FOR THEM! Until people start to realize this is a business model and see that censorship is also a bad thing, expect to be taken advantage of. You don't become a $140 BILLION Company (Tencent) playing by the rules.

This has nothing to do with TenCent.

Conjuring TenCent for every single problem you have will only make it harder to criticise TenCent for their actual mistakes.

Mallevus1 votes

{quoted}

This has nothing to do with TenCent.

Conjuring TenCent for every single problem you have will only make it harder to criticise TenCent for their actual mistakes.

You are extremely naive if you think it doesn't have anything to do with them. Before Tencent bought RIOT and before the mastermind behind the now flawed ban system and trying to "change your behavior" Jeffrey Lin (aka former Riot Lyte). Former because he was fired due to real life "toxicity" which far outweighs spoken words, ie. huge hypocrite. You weren't banned for pure "words" even with the flawed tribunal at least reports were handled manually by the masses where the text is NOT taken out of CONTEXT. Bans weren't handed out like candy and people didn't cry to have RIOT be their nannies and scream REPORT after every game. This was a time when the company was only an American made owned and operated company. Now they are own by a company who answers to the Chinese government...read up on them more, you really should. I mean that is unless you would rather a business dictate how you should act and speak. Realize the hold the Chinese gov't has over these companies and how games are needlessly censored when you have EVERY tool available to NOT have to deal with "bad words/attitudes" Would you like to be held on a social credit system like them? Gamers who play more than 10 hours a day have their social credits lowered. You have to add your real name that a gov't gives them a list to cross reference with to assure they are "allowed" to play. How will that affect gaming in general?? How about those 24 hours streams etc...how about that 11 hour raid you just did??? You're right though....it has nothing to do with Tencent, its the people who allow this to happen and think it's somehow a good thing.

Imperial Pandaa4 votes

{quoted}

You are extremely naive if you think it doesn't have anything to do with them. Before Tencent bought RIOT and before the mastermind behind the now flawed ban system and trying to "change your behavior" Jeffrey Lin (aka former Riot Lyte). Former because he was fired due to real life "toxicity" which far outweighs spoken words, ie. huge hypocrite.

Link? Because I can only seem to find that he left after the Dynamic Queue failure, not that he was fired. Are you mixing him up with Riot Santuro or whatever his name was?

You weren't banned for pure "words" even with the flawed tribunal at least reports were handled manually by the masses where the text is NOT taken out of CONTEXT. Bans weren't handed out like candy and people didn't cry to have RIOT be their nannies and scream REPORT after every game. This was a time when the company was only an American made owned and operated company.

So you liked the tribunal, but hate the IFS which used data from the tribunal as part of its basis for judging logs. Please, people have been crying "Report" forever, even during the Tribunal time. On top of the fact that it would take months for the Tribunal to issue a punishment, the IFS is quicker. Regardless of acquisition it was probably going to become a thing anyways.

Now they are own by a company who answers to the Chinese government...read up on them more, you really should. I mean that is unless you would rather a business dictate how you should act and speak. Realize the hold the Chinese gov't has over these companies and how games are needlessly censored when you have EVERY tool available to NOT have to deal with "bad words/attitudes"

Funny you bring that up. One singular government doesn't control an entire business, at least not per se. Companies have to mess with the products in order to get an okay in various places to sell their product or it gets banned. It is why in some placed, Graves still doesn't have a Cigar. The only time a government may have an affect on a whole is if they change Regulation for internet and use; which may result in End User license changing.

Would you like to be held on a social credit system like them? Gamers who play more than 10 hours a day have their social credits lowered. You have to add your real name that a gov't gives them a list to cross reference with to assure they are "allowed" to play. How will that affect gaming in general?? How about those 24 hours streams etc...how about that 11 hour raid you just did??? You're right though....it has nothing to do with Tencent, its the people who allow this to happen and think it's somehow a good thing.

Hmm, the social credit system is something our Government would have to enact, not a foreign one unless we were occupied by them. Which as such, yes they can limit things like time played anf whatnot. Should it impact the chances of getting a job or something? Probably not, but hoenstly I don't know enough about that system. Again though, that is a business adhering to the rules placed on them by their government.

Riot isn't the first game to ban for language and it won't be the last.

dnsup1 votes

With these kinds of comments, you are working 100% against whatever your argument is. It takes a great number of well-fitting pieces to support any one of the claims you're trying to make, individually. Building another argument on top of those claims would require even more care, but it can't begin at all if none of the others work.

People will take your argument more seriously if you can draw clear, concrete connections between ideas, and if the resulting connections support the conclusions of your argument, and if the whole thing altogether makes a point that is relevant to the comment you're responding to.

Piki Pico1 votes

I control myself(I don’t have a banned account) but I’m finding it hard as of late. It just sucks when people ruin your game, flame everyone, won’t surrender and you have to take it. No situation in the real world is that ok. You can’t afk cause that ruins everyone’s game, you can’t respond. Just report to a faceless company, there’s no satisfaction, just abuse.

HeyitsQiQi1 votes

I think perma ban is fine for the really really offensive stuff like encouraging suicide or n-word. But I do think it's complete fraud that they can let you spend money on their game and then permanently ban you for being toxic. They should be forced to refund you the money. Let me be clear. The banning part is fine. The keeping the money you spent on their game is not. I think it's shady af and there needs to be more legislation for gaming transactions in general.

Imperial Pandaa2 votes

So let me get this straight. I cna be a complete fuck twat, encourage people to off themselves, be as racist as I want, and still get my money back?

Oh yeah, no way that won't be abused.

HeyitsQiQi1 votes

Pretty sure I said not for those cases.

Imperial Pandaa2 votes

Then you need to be more clear. Your post reads, to me, as "sure, ban people for ZT (zero toelrance); but refund their money."

HeyitsQiQi1 votes

In those cases they should continue doing what they are doing. But, if you are banned for general toxicity, I think it is theft to keep the money. Can you think of any real world service where they can do that? Even if you are on an airplane causing a scene and they throw you off, you still get refunded.

GatekeeperTDS2 votes

Even if you are on an airplane causing a scene and they throw you off, you still get refunded.

Uh, no they do not. You lose your money and you get a trip to jail.

Jo0o3 votes

I'm pretty sure your example is actually false in most cases, and beyond that just about any real-world parallel works as Riot handles it. If you buy a movie ticket and cause a problem in the theater, you'll be removed. If you pick a fight in a bar, you don't get your bar tab torn up. If you're a member of a club and violate the rules of the club, you don't get your membership fee back.

Imperial Pandaa2 votes

Movie theater.

Granted I would have to check the new tickets now since they changed the ticket system (they can sell tickets and concessions at the same time now). Back when I worked at the theater, the back of the ticket said we had the right to remove you without refund if you caused problems.

R107 Games1 votes

Agreed. Taking away someone's time and money spent by perma banning them just because of what they type in chat will never be justified

dalphy081 votes

I agree with you 100% Mara, I don't feel this is fair at ALL.

Back in my day, it wasn't as easy to get banned. In the board-game era you could only be thrown out of coffee shops & restaurants. You could always set up elsewhere.

Leona

Original Sin1 votes

Banning permanently an account is both ineffective and robbing people.

Have you ever read the ToS? I suggest you read it.

Also option 3. perma ban the toxic players who make league the playground it is for racists and trolls.

You've wasted your time making 8 different accounts. I kinda feel sorry for you.

dnsup1 votes

Option 3: ignore loaded (& therefore useless) poll.

PH451 votes

Banning permanently an account is both ineffective and robbing people.

Banning permanently is effective to the playerbase. It makes games more enjoyable in sense that the problem people are being get rid of. Also you don't own anything you buy on your account, you are essentially just given a licence to use the skin on your account. Read the ToS.

My first point is that Im down to my 7th or 8th account. That should tell you something.

That should tell you something rather. You are the issue, not Riot, and not others. I've played this game since the end of Season 1 and guess how many punishments I've had over the years? Zero.

If words hurt the community so much ( and I agree, im not trying to excuse my actions) Why no just ban those words.

People can work around using certain words. It's not about the words even, it's about behavior. You can be toxic without using toxic words.

So basically I feel like Riot has been incompetent in managing the issues and are trying to rob us and trick us in rebuying the stuff we had

Permabanning isn't meant for you to start all over, it's meant to kick you out of the game. Riot doesn't want toxic people to play their game, and permaban is meant to stop them playing, rather than continue playing. You already are warned multiple times about your behavior, and even warned that the next offence is a permaban, so there is no real excuse to keep behaving badly.

I know my attitude is the problem

Then do something about it.

Arngrim311 votes

If you are gonna invest lots of time and money into this game, then don't say or do stuff that warrants a ban against you. 9 times out of 10 most bans come from the player themselves because they ignored the rules. And when they get punished, they come her complaining that their ban was false and unfair when the logs say otherwise. Take responsibility for your actions and deal with it.

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