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Concerned Parent.

daviorton·1/9/2017, 11:45:10 PM·5 votes·1,332 views

I am writing today in hopes to reach out to the company that runs League of Legends. My son, who recently started playing this game because several children he knows, has recently been "punished". After work today, I found my child very upset, telling me that a video game has punished him. My son, who suffers from Tourette and Asperger Syndrome, took me to the PC and showed me a "chat log" that he pointed out belonged to him in several games. Now I know he has played his xbox and playstation for years and because of his special needs does indeed exhibit fits of anger. This is uncontrollable as it is part of symptoms that will forever ale my son. After doing some research I found that this game punishes players for the way they speak to one another but also provides a mutable function. This is were my questions come in. Why, if a game provides a feature to mute a player they may not want to tolerate, do you then take steps to punish a player which can lead to their permanent removal from a game? There are many people like my son who are unable to control certain aspects of their behavior. This game seems to have created a punishment system that now holds prejudice against someone that suffers from certain disorders. This would not be such a concern to me but as it were in most of the games he plays if others playing the game do not want to listen to him he can be muted.

33 Comments

Kei1431/9/2017, 11:50:24 PM12 votes

Just because others can mute a person, doesn't mean players have to deal with the toxicity of another person.

Self muting is currently not a feature, so I suggest your son to not use chat. If muting everyone at the start of the game helps him control his anger, then I would strongly recommend it.

ModUlanopo1/10/2017, 2:43:41 AM7 votes

After doing some research I found that this game punishes players for the way they speak to one another but also provides a mutable function. This is were my questions come in. Why, if a game provides a feature to mute a player they may not want to tolerate, do you then take steps to punish a player which can lead to their permanent removal from a game?

Well, golly. Should I pretend to be shocked that your "question" is perfectly identical to all the other posts making the argument from stoicism (because people can withstand a thing, other people should be allowed to do that thing)?

As mentioned below, typing is an active process, not a reactive process. Your child may not understand social cues and may have poor impulse control, but Asperger's is not an excuse and Tourette's never presents in the way you describe. I think you should delete your post, which is something I very, VERY rarely suggest.

Escheton1/10/2017, 12:13:04 AM7 votes

Blurting out random obscenities is one thing. You can't control that. It's out of your mouth before you can catch the impulse of some. But typing, now that is a concious choice. Far as I see it. There is a delay too it. I understand that some tilt faster than others, and this falls under impulse control. But not knowing anything about your kid specifically I think it's something that can be worked on. And as such deserves punishment. Take that how you will.

Dominick Destine1/10/2017, 12:59:53 AM6 votes

My son, who recently started playing this game because several children he knows

Rated T for teen and above

At bare minimum, if you are allowing your child to play League of Legends you should be supervising him. You failed on both counts, sir.

who suffers from Tourette

Red flag, I suspect the original poster is fabricating his story.

Tourette Syndrome is not as presented by the media, it is a neurological disorder that causes ticks to occur... such as involuntary muscle spasms. It has nothing to do with profanity or toxicity.... if someone doubts my words, a quick google search will confirm what I have stated. OP seems to be lying.

Bettnachleger1/10/2017, 12:06:28 PM3 votes

Since when is the Tourette syndrome forcing your son to write something? That's not how it works?!

And IF the Tourette is forcing him to do things he can get banned for ... Than jeah, this is not the right game for him. I mean, if you're blind ... you shouldn't drive a car. If you're silent, it's maybe not the best idea to try to get a singer. If you can't follow the simple rules of a game, don't play it. Seems harsh, but that's how it is.

Let him play single player games.

The 14th Angel1/9/2017, 11:49:05 PM3 votes

wouldn't doubt it. League is pretty stupid about handling matters that they dont understand.

daviorton1/9/2017, 11:52:04 PM3 votes

I understand that there will be many negative criticisms against my child but this is something we have dealt with his whole life. I only came here today to get answers to my questions. I have to deal with many places that do not understand special children such as mine.

SeaGodUrronuos1/10/2017, 12:07:24 AM3 votes

If there is such an issue with toxic players no matter who they are, are indeed treated the exact same otherwise everyone would claim some illness of some sort no matter who they are and no offense I can't tell if this is a fake parent of some jackass that want to be unmuted And if they have to mute your son every single game, there is a serious issue. Sorry but I can't up vote this, the mute was deserved.

Meowing Mango1/10/2017, 10:41:27 AM3 votes

Regardless if your son has a condition or not, rules are rules. There is no way the game can verify your child's condition.

Hauling Ashe1/9/2017, 11:49:01 PM3 votes

Keep your child to singleplayer games.

theArtifacts1/10/2017, 12:59:09 AM2 votes

You can unbind the enter key so that your son is unable to chat. Then there is no way for him to be punished for toxic chat.

L Rayquaza1/10/2017, 12:01:10 AM2 votes

First thing first, not trying to sound like an ass through any of this, I understand there is a disability here Now, on to the actual discussion This game is widely played EVERYWHERE, highest volume game play per month. The ban tribunal is used for a variety of things: intentional feeding (dying on purpose), leavers, hackers, toxicity, and racism/hate speech. The chat isn't there to spam with random stuff primary use is to chat and strategize with your team on map control, focusing, teamfights, ganks, etcetera. The mute button is a temporary thing for one game, then after the game people say this person was unpleasant to play with and report them, and if you get a huge negativity spike then it is quite easy to get banned. No one understands your child has Tourettes or Aspergers, people say that kind of stuff all the time so it usually gets ignored, and if people think he is negative to the game community, then people just don't like that. There are chat bans and they may have gotten multiple already, they all say the same thing "you were toxic, this is a warning, continue like this and we punish you harsher". Being honest it is a fun game but it isn't the right thing for a person with the anger proportions like this. I was banned previously and took a break, cooled off, but even now I find my self swearing at the screen when some rediculous bullshit happens and the game goes south. But like I said, no one really wants to press the mute button, it happens though, and the mute button doesn't save people from next games outburst. Just the thoughts of a reformed toxie

RIPPED ASSHOLE1/10/2017, 11:19:17 AM2 votes

If you've got a problem with League of Legends, then it is up to you, and not the game developer, to figure out how to address your sons problems in life.

My personal opinion on this, is that the OP is lying, and just wants to complain about his ban.

Wolfess1/10/2017, 12:09:46 AM2 votes

League of Legends isn't the only online game you know. also, just because someone can be muted doesn't mean that they're going to be muted at the very start of the game to prevent their language from making it onto someone else's screen to begin with. I myself am not familiar with the conditions your son has but still doesn't mean that others have to tolerate it just to play a game. I would strongly recommend you seek a game that is not so completely reliant on player-vs-player combat like league is, as it will very much draw out these negative fits because, honestly, the internet is filled with not-so-friendly people that will even get their kicks from making your son rage and throw a tantrum on purpose.

OnlyYouCanHearMe1/10/2017, 2:23:06 AM2 votes

{quoted}

This game seems to have created a punishment system that now holds prejudice against someone that suffers from certain disorders.

Actually, Riot goes out of their way to ensure that their players are not forced to endure hate speech and discrimination on the basis of mental disorders. It's not uncommon for people to have their punishments escalated to a temporary or permanent ban (depending on which punishment tier they were at initially) for repeatedly calling their teammates or opponents "retarded."

Something that is often overlooked when people are initially introduced to the punishment system of League of Legends is that it is designed to allow for occasional outbursts of negativity/anger. Riot understands that every player, those with certain conditions and those without, has the potential to occasionally become angry and lash out. The system does not punish players for every single instance of negativity or toxicity. It punishes people for _consistently _being negative and toxic.

It takes many reports before a player reaches what is called the punishment threshold; the level where the system decides that they have broken the rules enough times that they deserve to be punished for it. Players who are punished are given Reform Cards, which contain their chat logs in the case of chat-related punishments. A reform card will typically have between one and three games worth of chat logs on it, but those are not the only games that the player was reported in. It is often many more. I've seen cases where it has been as many as 75 reports in about a month's time, but the player was only shown three games. If you are ever interested in that information, you can have your son submit a ticket to Player Support and they can give him more information about the reports that led to a specific punishment, or requesting additional information here. All of that to say, while he may have only been given logs of a few games where he was angry, it is possible that his condition led to him expressing his anger more frequently.

As many of the others have already outlined the punishment tiers for you, I won't repeat them, but I will add that if he reaches the temporary suspension (14 day ban) tier, he will want to be very careful. At that point, the next punishment for him is a permanent suspension of the account, and Riot does not reverse bans issued for toxicity.

Best of luck to you and your son, and if you have any other questions please don't hesitate to ask.

GoleBilon1/10/2017, 12:06:45 AM1 votes

I would suggest removing chat , if what you say is true its a sad story where this ingame system does not take into consideration some minority problems. But there are ways to solve them , if your child cant controll his behaviour in certains situations you can "remove " in-game chat ( hide it in the corner of the screen and unbind "enter" button so he won't have ability to type in chat ) this way his behaviour will not have negative impact on other people in game and will not get punished in the future because his anger would go outside in his room not in the game.

I hope i helped there are guides on Youtube how to remove/hide chat so i would highly recommend it for people like your son, if he was permabanned he will sadly need to create new account but solution i gave you should help him with voicing his anger outside the game.

scazzman1/10/2017, 12:09:06 AM1 votes

some advice i have, invest in a USB ergonomic gaming keypad such as a tartarus or a nostromo, and tell him to only use that when playing league. and to unplug his regular keyboard if he has to

riot is extremely naziish when dealing with negative chat, it's literally done by a robot. in fact most bans tend to come from people reacting to trolls, and the the trolls reporting them out of spite

ElysMustache1/10/2017, 11:10:50 AM1 votes

You people actually believe this is the parent posting, and not the offender pretending to be the parent. Hahaha.

I'm 37 with three kids and I have some advice for you as a parent, if you really are. Beat his ass.