Here is a suggestion on how to deal with Toxicity!

BabeisBae·3/5/2017, 10:05:35 PM·1 votes·1,068 views

So I have seen the increasing amount of toxicity in the game, and the worst is in champ select. I feel like there is an easy way to deal with this: A GM System. You get volunteers, who either play the game (they benefit from removing these toxic players), or hire people who want to work like this, to standby on a shift. Then you add a button to champion select and ingame, as well as postgame, to be able to pull a GM into that specific lobby or game so they can see what is going on. Then it is up to their best judgement of the Summoner's Code whether that person is deserving of a chat restriction or ban, and it is immediate within 2 or 3 minutes like WoW. They get to see status of account in terms of toxic nature so they can make the best judgement. Which means that if its a very rare game where someone is toxic, there wont be a punishment handed out, more just a warning, a "we are watching you" type of thing.

This prevents another issue that I've seen, where people are getting banned for saying gg, ez, and playing something off meta and having a bad game. The reality is these people should not be banned, and i feel like hiring GM's will also remove this problem. Please take this into consideration, I myself would volunteer instantly. You don't have to pay me, just give me the ability to remove hostage takers from games, and I'll be happy. The reason I'm suggesting this, is the current report system is so far from decent that it makes me sad.

13 Comments

Magical Player3/5/2017, 10:07:26 PM2 votes

"2-3mins like wow" unless you directly call blizz support, all ingame support still takes time to get responded to wow support can take hours or days ingame support same thing depending on how many tickets they have

Astrovert3/5/2017, 10:12:18 PM1 votes

Comments made during champ select are recorded like the rest of your conversations in LoL.

Reporting someone at the end of the game is still possible and action is still taken.

Just because you didn't receive a notice of action doesn't mean action wasn't taken. Just because you see the person later doesn't mean that person wasn't warned, most people don't go from 0 to ban instantly.

YokoNomi3/5/2017, 10:22:14 PM1 votes

While I hate toxic players, the last thing I want is a system that has high potential for abysmal congestion, that can be used to gang up on players with the press of a button. While there are a lot of toxic players, there are just as many false positive reports. There are even players that are toxic, just due to their report frequency alone. It won't work.

Zombiemaster3/5/2017, 10:42:40 PM1 votes

I'm sorry, but something like this just isn't feasible. There are thousands upon thousands upon thousands of games being played at any one time. To be able to have at least one person be able to join and spectate a game at any time, while it certainly could be possible, it just isn't worth the effort it would take, especially when the current system in place does do its job quite well. Granted, the system isn't perfect, and there are definitely some areas that Riot could improve on, but it does work.

Looking at your post, though, there does seem to be a misunderstanding about how the current system works.

I'm sorry but if 9 reports come from one game, thats enough to get a chat restriction, little did you know that person is toxic in 1 out of 100 games.

The number of reports you receive in a single game is irrelevant. Reports alone simply flag a game for review, and it only takes one report to flag the game. Any additional reports won't make the system look any harder or faster for punishable behavior. This essentially means that 1 report is treated the same as 9 reports. The system sees both as only one reported game, and unless the behavior in that game was incredibly severe, one game is not enough to get you a punishment.