Automated punishment system is weak.
This system doesn't consider context or circumstance one bit. It punishes you for simply typing. If it doesn't like your language or if you say anything other than good job or well played it punishes you. You can give constructive criticism or even defend yourself from verbal abuse. Your system is a joke & I'm not playing your game anymore because I can't risk wasting my time on a game that will ban me for communicating in ways other than kissing ass or simply not speaking at all.