An open letter to Riot Games

I have played this game for years, I love this game. The balance comes and goes, the flavors change, but the game continues.

But what has also continued is the countless encounters with people who lash out. **Encounters that I can only react to after the fact. **

And I get it, not all these people are regularly toxic, and not all of them mean to be toxic. Sometimes the wrong tone comes through text. But if I sit down to play your game, I should not be waiting to be insulted and berated. I should not watch a bot lane die, and half the time have another teammate berate them for it. I already have the mental pressure of the enemy botlane being stronger, I don't need the extra pressure of teammates fighting, or tilting. And due to the way people store memories, it's inevitable that emotional losses are going to be stored in memory more than the ones that didn't bother us. In turn worsening our mood even if no toxicity was directed at us. And I know even people like me, with no ban record, have had a bad day sometimes. Why not offer an optional solution that removes encounters before they begin?

Please, from a long term player. Add a 'remove teammate chat' option.

I understand that I can mute all every game, but constantly trying to remind myself or forgetting and realizing my team are at each others throats can absolutely kill my will to play the game.

Thank you.