Riot, please respond
Have you ever heard this saying: "sticks and stones may break my bones; but words will never hurt me"?
That is not a silly nursery rhyme. It is valid real world advice. Want proof? Try it out on me. Try to insult me. Give me the abosolute worst words you can imagine. I guarantee there is not a single thing you can say that will hurt me. Seriously, try it. It is impossible for you to hurt me with words.
Why are you punishing people for harmless words?
Did you know, you are actually making things worst by punishing chat related offenses? You are giving power to the powerless. When people insult you, they are trying to upset you. If you simply ignore the insults, they are harmless. When you punish/report the insults, you are verifying that the insult was successful. Did you catch the wisdom?
Reminds me of another saying: "Give a man a fish. Feed him for a day. Teach a man to fish. Feed him for life."
Report/punish a person and you temporarily solve a problem. Teach people to never get offended in the first place and you solve all future problems as well.
I understand you want people to be nice to each other. That is a noble goal. However, even that has some problems. Have you ever heard of sarcasm? Through sarcasm, I can be insulting while saying seemingly nice things.
Now consider that report/punish is not a preventive measure. It is a reactive deterrent. The true preventive measure is the chat filter. Yet, Riot allows the player to opt out of the preventive measure. Why are people allowed to be offended when they purposefully chose to see offensive speech?
This leads into the mute button. This quote is directly from the Summoners Code:
"If someone's really starting to bother you, the mute and ignore commands are always there to resolve the situation."
Notice a particular word, "resolve". If the situation is resolved, why are you escalating it? Punishment is not needed when a situation has been resolved. This points out the reactive nature of punishment. Aswell as, gives a hint at the toxicity behind punishment. It also leads into behavioral sciences. I don't have sources prepared. So, I won't go into that aspect. Let it be noted though, that the current system is not endorsed by behavioral sciences.
What should be done by Riot?
Stop all chat related punishment. Encourage use of the mute button. If deemed beneficial, expand on the in game chat filter.
