Boards›Player Behavior

A quick visual guide to the reporting system

Karunamon··56 votes·4,634 views

Since a common thought here is "How does this deserve a permaban?", and many of us are visual learners, here's a vastly simplified version of what the system is usually doing when you've been validly reported.

https://i.imgur.com/TBbcfRd.png

Some things to note:

  • This is for CHAT-related offenses only, as they are the most commonly question bans here. Feeding, AFKing, etc uses a different system.
  • The next step after a 14 day ban is always a permaban, even for "minor" toxicity. After a 14 day, you're on thin ice.
  • Not every valid report ends with a punishment - it takes time to develop a history of bad behavior so people don't get summoner 11'd after having a bad game (unless it's the nasty slurs/suicide/etc - these are always punished immediately)
  • At the same time, if you get a chat ban for "minor" toxicity, it means you've built up a history of this. Reports are cumulative.
  • All this assumes the fully automated system. If a Rioter comes along and decides you've been nasty enough, you might just get a perma that skips all this (though these are rare).
  • Riot doesn't share the inner workings of the reporting/behavior/instant feedback systems beyond a high level. What you see here is gleaned from public reports and may not be completely accurate. Don't troll in chat and you'll never even have to think about this :)

44 Comments

Jo0o3 votes

I could substitute this graph for virtually every response I make on these boards. Well done.

ModThe Djinn3 votes

Fantastic. I'd recommend putting another arrow from the non-permanrnt punishments though: one that says something like "has this account shown consistently good behavior over a suitable period of time" with a corresponding deescalation of the next punishment (or a branch somewhere that checks), only because that's a commonly asked question.

Super great job though, and really useful.

Karunamon1 votes

Updated appropriately [slayer-pantheon-thumbs]

ModThe Djinn1 votes

{quoted}

Updated appropriately

-sobs-

It is a thing of beauty. Thanks!

OnlyYouCanHearMe1 votes

Like The Djinn says, this really is awesome. You dun gud!!! [sona-playing]

Dragfin3 votes

{quoted}

Since a common thought here is "How does this deserve a permaban?", and many of us are visual learners, here's a vastly simplified version of what the system is doing when you've been validly reported.

https://i.imgur.com/6RsVpEZ.png

Some things to note:

  • The next step after a 14 day ban is always a permaban, even for "minor" toxicity.
  • Not every valid report ends with a punishment - it takes time to develop a history of bad behavior so people don't get summoner 11'd after having a bad game (unless it's the nasty slurs/suicide/etc - these are always punished immediately)
  • All this assumes the fully automated system. If a Rioter comes along and decides you've been nasty enough, you might just get a perma that skips all this (though these are rare).

Wish they would use this same chart for frequent AFK's instead of the slap on the wrist LPQ BS. How people don't consider habitual AFK's the worst kind of toxicity is beyond me.

Karunamon1 votes

You and me both. I think it's interesting how many people's internet connection quality is tied to their KDA...

Dragfin1 votes

{quoted}

You and me both. I think it's interesting how many people's internet connection quality is tied to their KDA...

I am more or less talking about habitual leavers and those that AFK at the fountain but people playing on shit and knowing they are playing on shit and continue to play on shit are toxic as well. I am sure there is a minimum requirements list somewhere, yet I bet there are idiots still playing on dial up somewhere.

Friendly Ram3 votes

Can you make one of these for the PB&M boards too?

Karunamon4 votes

I still have the file open - what did you have in mind?

Friendly Ram3 votes

Post i was wrongfully banned. Post chat logs Y/N yes- is there any hate speech Y/N no- well go back and fix that. Hate speechY- well there is the problem Hate speechN- did you edit your logs Y/N EditN- Hast thou been SMITED?y/n smiteN-try opening a support ticket SmiteY- well there is your problem EditY- well there is a problem.

Karunamon9 votes

I gotchu fam

https://i.imgur.com/cnA96mT.png

HalcyonDweller2 votes

Looks great! Needs a couple updates though, "No" should be added to the line after "Ever been 14-day banned before?"

And the tyler1 bit is good meme-ing but I dunno if it will be helpful in a discussion with a player who was punished.

Karunamon3 votes

[sg-lulu]

Thought it was worth a try anyways. Now with 100% less dank memes:

https://i.imgur.com/SPwUTKz.png

HalcyonDweller1 votes

Your humor was good, it would just have been lost on the more irritable of the "I was wrongfully banned" crowd.

Props for the jokes though, I thought they were good.

ModUlanopo1 votes

Are you intending this to only apply to chat bans? If not, you should remember that boosting, account sharing, hacking, third-party programs, doxxing, phishing and real-life threats (did I forget anything?) can also lead to escalated bans.

Karunamon1 votes

Pretty much - especially since the stuff on the boards here is about 99% chat bans, 1% other stuff.

Barcid3 votes

I actually don't think the confusion has ever really been over "why was I banned", but more over what even constitutes a valid report in the first place. Some cases are obvious, others are grayer than an alcoholic's liver.

Karunamon4 votes

I don't see a whole lot of edge cases, personally. Most posts in this board with chatlogs included are, indeed, toxic behavior that deserves a step or two on the scale.

Barcid2 votes

For most of those posts, these are the people first of all dumb enough to say those things, which usually means they're also the ones vocal enough to bother trying to argue it on the boards where the amount of times that has ever helped the common layman are about 1 to 100,000. The vast majority of the time if it can't be settled in a support ticket, it won't do much here on the boards.

Obviously there are fringe cases, but you get the idea. We don't see a lot of the 2 week suspensions of passive aggressive or just sarcastic players. Mostly because, well, they're generally passive, so it likely doesn't dawn into their head to bother complaining about it here. And I've certainly seen some players report for some incredibly stupid things...

TPMJ M2 votes

Rito cares more about people "insulting" (i say """"" because most of us dont say kys or get cancer, etc, thats nasty) than the actual reason of why they are doing it. If afks and trolls got banned quicker (it takes way too many and consecutive games inting to get banned, i did the proof once) the toxicity wouldnt take care in the first place. At least 70% of it, some people are toxic for no reason at all, but most of us """"flame""" (saying ur teammate score is considered flamming even though he is 0-16) for those reasons.

Rito should really consider this and until it is aproached with the right perspective the game is gonna be toxic.

feeding time1 votes

Lovely. Thank you.

[sg-jinx]

HalcyonDweller1 votes

You have done us a great service :) thanks a ton!

TKP B1lly1 votes

the system will start evaluating an account only after that account gets heated enough, by reports (valid or not), to trigger an investigation by the IFS. Once the IFS is triggered, aka when an account is heated enough, then the system will start evaluation on all reported games (before the trigger AND after it), untill :

  1. it finds a punishable behavior in a game to punish (any sort of it, that be reportcalling or anything)
  2. the account drops attention/heat before the system finds at least one negative game.

p.s. a "heated" account, may keep the IFS triggered on trying to find negative behaviors even for months and even for hundreds of games (as long as your account remains heated for all that time, aka receiving reports in most of your games). that means, it may show you chatlogs of games that got you banned with a difference of i.e. 2 months/200 games between them (its possible, it has happened, not a mistake or sth).

"Non-permanent punishment tiers decrease over time and games played with no valid reports." actually it doesnt matter if the reports are valid or not. above a specific (and unknown) % of ANY reports, valid or not, your account stays heated and you dont decrease punishment tiers.

also about "extreme toxicity". its very vague. i had seen some weeks ago a guy on forums who got instantly 2 weeks suspension for casual flaming. the worst words he he used were : noob, idiot, trash, monkey and retard. no zero tolerance words and no cancer wishes etc.

OnlyYouCanHearMe1 votes

This is not the case anymore. It no longer requires a "heating" up of the account before it's reviewed by the IFS. Every report causes the IFS to review the reported account. It does so immediately, and decides within 10-15 minutes whether punishment is needed. In the cases of minor toxicity (those at the beginning of the flowchart, no extreme toxicity and no significant history of toxicity) it may decide not to punish until further toxicity occurs.

notice me Sin pi1 votes

you displayed toxic behavior during a game for any reason, and were reported

"and were reported" part should be taken off the chart tho. We have seen those posts where people got banned for saying "kys" in ARAM when they meant it as [recall and get items] and everyone else also understood what the guy meant.

Karunamon1 votes

The IFS doesn't trigger unless someone reports the match. As I understand it, reports are game by game, not player by player (meaning, IFS checks the entire history match for all players, not just the history of the one guy who got report clicked on them). This would also make logical sense with the machine learning stuff Riot's doing in the background - a match with one toxic player gives their system more data.

DuskDaUmbreon1 votes

I do believe it does require per-person reports. Supported by the fact that it only shows your logs, and it processes people independently of everyone else.

Karunamon1 votes

There's no reason processing the entire doesn't hand out individual punishments, though.

We're both kinda shooting in the dark here - I'm going off a half-remembered fragment of something I read on these boards ages ago [sg-soraka]

OnlyYouCanHearMe1 votes

Uhm, as far as I know this one is not correct. The IFS is only going to score the logs for the player that is reported, not the entire group of 5-10 players. It's why you will see Rioter's say many, many times that a player cannot be punished by the IFS if they are not reported. If it went by the match, and not the player, then players would be in danger of being punished if anyone on their team happened to be reported, because the IFS would be checking their logs too. Which doesn't happen.

MadMad Sickness1 votes

nj, very well done. Some people are visual learners so stuff like this helps a ton.

[slayer-pantheon-thumbs]

Kuromatsu1 votes

While i think this will do little to stop people from making "stupid" posts. Especially about bans. I do like how you point out that Riot is obviously getting "triggered" over certain words though.

Karunamon4 votes

Less Riot being triggered, more community outcry over people being told to kill themselves not being taken seriously enough (sort this board by best, it's up there).

That shit is not cool and it has zero place in a sportsmanlike environment. Nothing of value was lost.

ModUlanopo6 votes

I do like how you point out that Riot is obviously getting "triggered" over certain words though.

I do like how you're getting "triggered" when other people take those words at their intended meaning and purpose.

Kuromatsu1 votes

{quoted}

I do like how you're getting "triggered" when other people take those words at their intended meaning and purpose.

troll advisor, gj rito

ModUlanopo3 votes

{quoted}

troll advisor, gj rito

How was I in any way incorrect? You were offended by League community standards to such a degree that you had to come make a snarky post about it. Your comment wasn't even an argument, being nothing more than a sloppy ad hominem.

In case you're confused, my argument is pretty straightforward. Language matters. Cultures and communities assign meaning to words and phrases, then set about using them to achieve their objectives. If the words aren't effective, they choose different words until they find some that are effective. That's why people reach for slurs: they know their target is aware of what it means and will feel a certain way about it.

If I called someone a "mouth-breathing, abortion-that-should-have-been", I'm not trolling for a hug.

Kuromatsu1 votes

{quoted}

How was I in any way incorrect? You were offended by League community standards to such a degree that you had to come make a snarky post about it. Your comment wasn't even an argument, being nothing more than a sloppy ad hominem.

In case you're confused, my argument is pretty straightforward. Language matters. Cultures and communities assign meaning to words and phrases, then set about using them to achieve their objectives. If the words aren't effective, they choose different words until they find some that are effective. That's why people reach for slurs: they know their target is aware of what it means and will feel a certain way about it.

If I called someone a "mouth-breathing, abortion-that-should-have-been", I'm not trolling for a hug.

I present to you the list;

  1. You can't take a joke and got easily offended(Triggered)
  2. You you singled out one phrase from my overall comments(Context)
  3. You now made this about you(Epeen)
  4. You gave example for an argument that wasn't had(Again Context)
  5. Comparing your example to me calling you "a hockey puck" should not result in the same punishment. (Potato)
  6. Language does matter and it too big a subject for a post. (Spacious Argument)
  7. Real Question: Why hasn't Riot taken any action against offensive Club names?(Double Standard?)
  8. I like even numbers (9,10)
Worst Kayle EUW1 votes

if an account were banned for 14 days lot of time ago (like in 2015), the next ban is permaban? Or due to the time and games played its 14 days again?

Sry for my english!

PD: Didnt read the things to note, nvm

Karunamon2 votes

Your English is fine :)

Basically, if you get an account 14 day banned, and then don't touch the account for a year, as I understand it, you'll still be in a position where your next punishment will get you permanent banned. You have to actively play games on the account and wait for a while.

OnlyYouCanHearMe1 votes

You are correct. It's based upon positive games played, not time since punishment.

mESSn8TpEd1 votes

too stiff, no other game bans as many players every day...

ButtFungus51 votes

I don't think this is correct. in my case i got at least 3, 14 day suspensions before i was perma banned. also i never got a second chat ban. the order i got the shit in was as follows

14 day suspension, 14 day suspention, 10 game chat ban, 14 day suspention, 15 day suspention, then perma ban.

Karunamon1 votes

How long between each instance, and how many games played?

It sounds like you got a 14, fell off entirely, got a 14, fell off to level 1, got a minor punishment, got a minor punishment again, fell off entirely, then got a major punishment again, and once again for the perm. (The "15 day ban" was a fluke caused by daylight saving time)

If we apply numbers to each step, where 0 is "clean" and 5 is "permabanned", you went 4 0 4 2 4 0 4 5.

ButtFungus51 votes

No they were all in a span of about 2 months, and each ban within 10 games of one another. the last 2 were legit 1 game apart.

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