A quick visual guide to the reporting system

Karunamon·11/28/2017, 8:16:32 PM·56 votes·4,634 views

Since a common thought here is "How does this deserve a permaban?", and many of us are visual learners, here's a vastly simplified version of what the system is usually doing when you've been validly reported.

https://i.imgur.com/TBbcfRd.png

Some things to note:

  • This is for CHAT-related offenses only, as they are the most commonly question bans here. Feeding, AFKing, etc uses a different system.
  • The next step after a 14 day ban is always a permaban, even for "minor" toxicity. After a 14 day, you're on thin ice.
  • Not every valid report ends with a punishment - it takes time to develop a history of bad behavior so people don't get summoner 11'd after having a bad game (unless it's the nasty slurs/suicide/etc - these are always punished immediately)
  • At the same time, if you get a chat ban for "minor" toxicity, it means you've built up a history of this. Reports are cumulative.
  • All this assumes the fully automated system. If a Rioter comes along and decides you've been nasty enough, you might just get a perma that skips all this (though these are rare).
  • Riot doesn't share the inner workings of the reporting/behavior/instant feedback systems beyond a high level. What you see here is gleaned from public reports and may not be completely accurate. Don't troll in chat and you'll never even have to think about this :)

44 Comments

ModThe Djinn11/28/2017, 8:26:12 PM3 votes

Fantastic. I'd recommend putting another arrow from the non-permanrnt punishments though: one that says something like "has this account shown consistently good behavior over a suitable period of time" with a corresponding deescalation of the next punishment (or a branch somewhere that checks), only because that's a commonly asked question.

Super great job though, and really useful.

Barcid11/29/2017, 3:19:13 AM3 votes

I actually don't think the confusion has ever really been over "why was I banned", but more over what even constitutes a valid report in the first place. Some cases are obvious, others are grayer than an alcoholic's liver.

Dragfin11/28/2017, 8:36:20 PM3 votes

{quoted}

Since a common thought here is "How does this deserve a permaban?", and many of us are visual learners, here's a vastly simplified version of what the system is doing when you've been validly reported.

https://i.imgur.com/6RsVpEZ.png

Some things to note:

  • The next step after a 14 day ban is always a permaban, even for "minor" toxicity.
  • Not every valid report ends with a punishment - it takes time to develop a history of bad behavior so people don't get summoner 11'd after having a bad game (unless it's the nasty slurs/suicide/etc - these are always punished immediately)
  • All this assumes the fully automated system. If a Rioter comes along and decides you've been nasty enough, you might just get a perma that skips all this (though these are rare).

Wish they would use this same chart for frequent AFK's instead of the slap on the wrist LPQ BS. How people don't consider habitual AFK's the worst kind of toxicity is beyond me.

Friendly Ram11/28/2017, 8:45:57 PM3 votes

Can you make one of these for the PB&M boards too?

Jo0o11/28/2017, 8:20:14 PM3 votes

I could substitute this graph for virtually every response I make on these boards. Well done.

TPMJ M11/29/2017, 10:45:13 AM2 votes

Rito cares more about people "insulting" (i say """"" because most of us dont say kys or get cancer, etc, thats nasty) than the actual reason of why they are doing it. If afks and trolls got banned quicker (it takes way too many and consecutive games inting to get banned, i did the proof once) the toxicity wouldnt take care in the first place. At least 70% of it, some people are toxic for no reason at all, but most of us """"flame""" (saying ur teammate score is considered flamming even though he is 0-16) for those reasons.

Rito should really consider this and until it is aproached with the right perspective the game is gonna be toxic.

Kuromatsu11/29/2017, 3:17:16 AM1 votes

While i think this will do little to stop people from making "stupid" posts. Especially about bans. I do like how you point out that Riot is obviously getting "triggered" over certain words though.

Worst Kayle EUW11/29/2017, 8:27:57 PM1 votes

if an account were banned for 14 days lot of time ago (like in 2015), the next ban is permaban? Or due to the time and games played its 14 days again?

Sry for my english!

PD: Didnt read the things to note, nvm

mESSn8TpEd11/29/2017, 8:33:38 PM1 votes

too stiff, no other game bans as many players every day...

ButtFungus511/29/2017, 10:51:13 PM1 votes

I don't think this is correct. in my case i got at least 3, 14 day suspensions before i was perma banned. also i never got a second chat ban. the order i got the shit in was as follows

14 day suspension, 14 day suspention, 10 game chat ban, 14 day suspention, 15 day suspention, then perma ban.

feeding time11/28/2017, 8:23:42 PM1 votes

Lovely. Thank you.

[sg-jinx]

HalcyonDweller11/28/2017, 8:26:09 PM1 votes

You have done us a great service :) thanks a ton!

TKP B1lly11/29/2017, 12:56:46 AM1 votes

the system will start evaluating an account only after that account gets heated enough, by reports (valid or not), to trigger an investigation by the IFS. Once the IFS is triggered, aka when an account is heated enough, then the system will start evaluation on all reported games (before the trigger AND after it), untill :

  1. it finds a punishable behavior in a game to punish (any sort of it, that be reportcalling or anything)
  2. the account drops attention/heat before the system finds at least one negative game.

p.s. a "heated" account, may keep the IFS triggered on trying to find negative behaviors even for months and even for hundreds of games (as long as your account remains heated for all that time, aka receiving reports in most of your games). that means, it may show you chatlogs of games that got you banned with a difference of i.e. 2 months/200 games between them (its possible, it has happened, not a mistake or sth).

"Non-permanent punishment tiers decrease over time and games played with no valid reports." actually it doesnt matter if the reports are valid or not. above a specific (and unknown) % of ANY reports, valid or not, your account stays heated and you dont decrease punishment tiers.

also about "extreme toxicity". its very vague. i had seen some weeks ago a guy on forums who got instantly 2 weeks suspension for casual flaming. the worst words he he used were : noob, idiot, trash, monkey and retard. no zero tolerance words and no cancer wishes etc.

notice me Sin pi11/29/2017, 1:39:03 AM1 votes

you displayed toxic behavior during a game for any reason, and were reported

"and were reported" part should be taken off the chart tho. We have seen those posts where people got banned for saying "kys" in ARAM when they meant it as [recall and get items] and everyone else also understood what the guy meant.

MadMad Sickness11/29/2017, 2:13:28 AM1 votes

nj, very well done. Some people are visual learners so stuff like this helps a ton.

[slayer-pantheon-thumbs]