To all those who keep whining about toxicity being banned instantly, as opposed to inting, etc.
Reports about Negative Attitude, Verbal Abuse and Hate Speech are handled by the Instant Feedback System - it immediately scans the player's chat logs (and chat logs only) and can punish them if it finds any blacklisted words or expressions. It happens the instant the IFS reaches said report in the queue of reports it has to review.
Reports about anything but toxic comms and Offensive/Inappropriate Summoner Name trigger a manual review, meaning an actual person (as in human being hired to do that job specifically) has to reach that report in his review queue and then spend the next 10 minutes to over half an hour to see if the reported player indeed did something that the rules prohibit. And since people work so slowly compared to the IFS, it naturally takes from a week to over a month to punish an inter or troll, depending on the number of incoming reports and the number of people who review them.
And that process is being slowed by YOU. Yes, YOU, the person reading this right now. Because chances are we have all reported a person who didn't break the rules for Intentional Feeding and that not only slows the system, it also wastes the time of the person who has to review it. Which is why, in addition to in-game mods, Riot should punish people who keep sending false (rage) reports all the time.
P.S.: The title says toxicity vs inting because I had no free space :/