Feedback on LeaverBuster
I am interested in having a discussion about LeaverBuster
I had sent an email to mailto:[email protected], and the Auto-reply was quite clear that all in-game issues be directed here.
I'm a father, and while I enjoy playing LoL, it is something that comes after the needs of my home and family. With a young daughter, that often means interruptions to games that I am playing - especially if she wakes up early or late, is sick, hurts herself, etc.
Life happens.
More often than not, when this happens, I can communicate to my team and the other one my apology for needing to leave. I do my best to be polite about it, as I understand that life comes first. Most other players do to.
But... that's not how LeaverBuster works. You leave a game, you get penalized. You leave multiple games within a month, you end up being asked to wait a combined 1 hour 40 minutes, plus queue times to play this game.
There is no grey area here - no context. You leave, you get punished.
Now, I could understand this making sense in ranked games. But ARAM? Normal? Are these not supposed to be casual gaming experiences? Should there not be opportunities within the league community for people to play games while still acknowledging that some times people will need to leave that game before it's completed?
If LeaverBuster is designed to deter people from leaving games, how many people are you pushing away from playing at all, because they are frustrated with not only the time requirements of a game, but of the time requirements of the punishment for leaving a game when required?
I understand you are trying to deal with a whole bunch of issues with the LeaverBuster system. Rage Quitters, bad behaviour, etc could be dealt with through the tribunal without LeaverBuster, correct?
So, who does this leave? People who are having hardware, connection, latency issues? People who leave games due to family concerns? And people who leave for other reasons?
LeaverBuster doesn't actually reform anyone who falls into the computer issues or family issue groups. It just frustrates them, that they cannot play, and they are forced to ensure obscene wait times for games.
I don't imagine I'm the target demographic for the game, so maybe no one cares about this issue. But I know this happens to more than just me, and I expect my demographic has a lot more money to spend on this game than most students. Isn't there a better way to address leaving games that doesn't punish casual gamers like me?
Let me know what you think!