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5 Year & $650+ Account Permabanned Because of AFK Duo

Erafumo·4/8/2017, 1:52:40 PM·2 votes·5,282 views
http://imgur.com/YdQvjgI

(This is not the account banned, as I found out those accounts cannot post on boards, it redirects to an error page.)

So I have been chat banned before, which is okay. Only once in 5 years, actually. I have always been the type to get mad, usually when I am flamed first. So around a month or two ago, I was chat banned, then banned for 14 days. In both instances I was responding to flame, not instigating. Both times it was because a duo flamed and reported me, rather than a single person. Very few times have I been told the person I reported was punished, but here I am, all at once. This is obviously due to the new robot system they use to pick out the flamers, but it didn't acknowledge the afk person or anything they said.

Mostly what led to the report was him calling me adopted and me responding by calling him an autist. Now, I don't condone this behavior at all, but a logical response to being flamed is to flame back. It is human nature. But when the report system is based on just someone being rude to you, why is there a mute option? If muting removes all hostility chat-wise, why is it a reportable offense? I have been playing for five years and had over $600 dollars in this game, but now it is all to waste. It was my birthday yesterday and I bought myself Star Guardian Jinx today for my me-celebration. But a natural, human response to me being provoked led to a permanent ban. I could keep playing on a new account, which would be completely fine. However, I now lose more than half a thousand dollars, prompting me to write this.

I am specifically targeting the new system, or Instant Feedback, as Riot calls it. In real life, are instant, unresearched answers ever better than a thought-out, methodical approach? No. And I am aware there are too many players to go through. For a perma-ban, I do not think an instant system should be in use, and as much as I would like to plead for a case reviewal, I am aware Riot takes no time or effort for this kind of thing, as I researched the topic and found that many had asked Riot and pleaded to no avail, with one even having Riot Lyte respond. I am aware that due to the terms I, and we all, agreed to that I have no legal right to my account or the money value attached to it, but I do believe it should not be completely wasted. If I could choose another account to send it it to, it'd be great. Of course that would mean that there are no consequences, but what if I split it up between several friends? It is really the monetary issue bothering me.

I get that toxicity is bad. So put emphasis on the mute button, not a perma-ban for a 5 year account. With such a toxic community, one would think it would make more sense to address the issue, not every player infected by it. Imagine how many people would be banned if every person was being scanned by this algorithm at the same time. I know it would be a massive percentage, since I only have 3 offenses, and many have many more. Riot has essentially sided with the person who flames first, acts like a victim, and has a buddy with them to report with him.

I assume that there are many players who can relate to this, and I hope they respond. It is a natural thing. Riot is essentially telling us to remove our thought of freedom of speech and targeting anyone who has even mild anger issues.

I believe it would be better to have an actual in depth review on who flamed who and who the blame should be on, in the case of a perma-ban. I have no closure since it was a robot who decided me being reported by two people was a better choice than banning the person reported by only one person. They probably feel great that I was punished, but it could have just been me having an off day or, as mentioned before, just having natural human response. I would personally like to petition Riot to reconsider and revamp the ban system, especially for perma-bans, even if it does not affect the status of my beloved account.

So, finally, I am likely going to bring this to a close by calling this my official resignation letter from League of Legends. I apologize for not being the perfect role model who has only had 3 offenses recognized by Riot in 5 years, which is apparently enough to have an algorithm ban me forever.

70 Comments

EvilDustMan4/8/2017, 2:20:58 PM8 votes

I am also HIGHLY amused by the fact you say 'the mute button is there for toxic chat' when you clearly got in trouble several times for not using the mute button yourself in response to flaming.

You are eloquent now, but the fact is, you have a history of using flaming to respond to your problems when flaming is only going to ever make things worse, not better.

And if flaming is the natural response, why is the permaban rate only .06%? Seems a lot of people in the game aren't human.

Zezockary4/8/2017, 2:39:09 PM5 votes

{quoted}

So I have been chat banned before, which is okay. Only once in 5 years, actually. I have always been the type to get mad, usually when I am flamed first. So around a month or two ago, I was chat banned, then banned for 14 days. In both instances I was responding to flame, not instigating.

Context does not matter, flame is flame and Riot does not want it in their game.

{quoted}

Both times it was because a duo flamed and reported me, rather than a single person.

Multiple reports in a game does not make the system check the game any harder. You get reported, your game gets reviewed.

{quoted}

(This is not the account banned, as I found out those accounts cannot post on boards, it redirects to an error page.)

This is obviously due to the new robot system they use to pick out the flamers, but it didn't acknowledge the afk person or anything they said.

If by new you mean over two years old, then yeah. Also, the other person's case is not your business, we are talking about you and your questions. You have no idea what their record of similar behavior is, and as you have said you have a history of punishments, having climbed all the way up the punishment ladder to a permanent suspension. You have no idea if the people in question were punished and have no way of finding out unless you ask them directly.

{quoted}

Mostly what led to the report was him calling me adopted and me responding by calling him an autist. Now, I don't condone this behavior at all, but a logical response to being flamed is to flame back. It is human nature.

Really? Because mine is to mute them, report them at the end of the game, and move on with my life. I have never told anybody that they have autism before, and I have been flamed before.

{quoted}

But when the report system is based on just someone being rude to you, why is there a mute option? If muting removes all hostility chat-wise, why is it a reportable offense?

Because by the time somebody knows to use the mute option you have already had a negative impact on the game.

{quoted}

I have been playing for five years and had over $600 dollars in this game, but now it is all to waste.

You paid for content that you received, not for immunity from the rules.

{quoted}

It was my birthday yesterday and I bought myself Star Guardian Jinx today for my me-celebration.

Happy late birthday.

{quoted}

I am specifically targeting the new system, or Instant Feedback, as Riot calls it. In real life, are instant, unresearched answers ever better than a thought-out, methodical approach? No. And I am aware there are too many players to go through. For a perma-ban, I do not think an instant system should be in use, and as much as I would like to plead for a case reviewal, I am aware Riot takes no time or effort for this kind of thing, as I researched the topic and found that many had asked Riot and pleaded to no avail, with one even having Riot Lyte respond.

The answer given in this case was not unresearched, in fact you have admitted to performing the action that got you punished. The IFS is in place for cases such as these because of its very high success rate compared to humans and its unrivaled speed. In the past Riot has been open to overturning or lower punishments that were issued in error or were too harsh. Also, your statement about Riot not taking time or effort to fulfill requests to check for erroneous punishments is false. The accounts you speak of have had their accounts reviewed and it was determined that their punishments were not an error.

{quoted}

I am aware that due to the terms I, and we all, agreed to that I have no legal right to my account or the money value attached to it, but I do believe it should not be completely wasted. If I could choose another account to send it it to, it'd be great. Of course that would mean that there are no consequences, but what if I split it up between several friends? It is really the monetary issue bothering me.

If you have issues with losing the money you put onto your account then you should not have continued your behavior even after being warned multiple times.

{quoted}

I get that toxicity is bad. So put emphasis on the mute button, not a perma-ban for a 5 year account. With such a toxic community, one would think it would make more sense to address the issue, not every player infected by it. Imagine how many people would be banned if every person was being scanned by this algorithm at the same time. I know it would be a massive percentage, since I only have 3 offenses, and many have many more.

Every game that is reported gets reviewed. Your argument contains misinformation. The only way currently for people to not be punished after behaving this way is not be reported by even a single person in the game in question, or to not have a history of this behavior when behaving this way. Riot is only siding against people who show toxicity, if both you and the other person are then they will punish both of you.

{quoted}

I assume that there are many players who can relate to this, and I hope they respond. It is a natural thing. Riot is essentially telling us to remove our thought of freedom of speech and targeting anyone who has even mild anger issues.

Freedom of speech only protects you from the government, it does not prevent private organisations from having rules targeting your speech. It also does not protect you from the consequences of your words.

{quoted}

I believe it would be better to have an actual in depth review on who flamed who and who the blame should be on, in the case of a perma-ban.

There was an in depth review of your behavior that lead to your punishment, the fact that it was done by an automated system changes nothing.

{quoted}

but it could have just been me having an off day or, as mentioned before, just having natural human response.

Except that you have been punishment multiple times in the past, and based on what you have said show no signs of improving your behavior.

{quoted}

So, finally, I am likely going to bring this to a close by calling this my official resignation letter from League of Legends. I apologize for not being the perfect role model who has only had 3 offenses recognized by Riot in 5 years, which is apparently enough to have an algorithm ban me forever.

I hope that you are successful in your future endeavors.

TrulyBland4/8/2017, 2:12:08 PM4 votes

In both instances I was responding to flame, not instigating.

Then you should have learned, through those instances, that you shouldn't do exactly that.

You jump through a lot of hoops and use a lot of fallacies to justify your behaviour, but the bottom line is: You knew that what you did was punishable. And if you cared enough to actually read the email they sent you for your 14-day ban, you also knew that you would be permanently banned if you continue.

SrbLud4/8/2017, 2:19:53 PM4 votes

It was your choice to respond to flaming. If someone is toxic it doesn't mean you have instant immunity to be toxic as well. You didn't get banned because of them flaming you. You got banned because you chose to become the part of the problem.

o Maui o4/8/2017, 2:12:57 PM2 votes

Mostly what led to the report was him calling me adopted and me responding by calling him an autist. Now, I don't condone this behavior at all, but a logical response to being flamed is to flame back. It is human nature.

You understand that what you said isn't acceptable. It's understandable, because people who get upset sometimes do unfortunate things, but that doesn't make it okay, and I think you know that. And I think you also understand that your response wasn't logical. Logic tells you to ignore the provocation; emotion tells you to respond. In this case, you let your emotions get the better of you. Again, understandable--but not acceptable, and there are consequences for those actions.

But when the report system is based on just someone being rude to you, why is there a mute option? If muting removes all hostility chat-wise, why is it a reportable offense?

The function of the report system is to ensure the health of the game in the long term by identifying players who are routinely creating a toxic environment for their teammates. The mute button exists to give players a short-term solution to finding themselves in a toxic environment. They serve very different functions.

AlienPrimate4/8/2017, 4:10:19 PM2 votes

This is why I want the tribunal back. Having multiple people review the chat logs in each game you were reported in leading up to your ban ensures that the context of each situation is considered. When you have people reporting each other left and right you need an actual person to decide who is actually at fault and not a machine.