Please Remove Automated 3rd Party Ban System

Hello fellow summoners a friend of mine whom I know personally was recently flagged by riots automated ban system, and by looking at one of the more popular discussions today many others have had this issue as well. I for one do not think it is fair for an automated system to be handing out bans, and when a support ticket is submitted you are then greeted with copy/paste automated answers from riot support. The worst thing about all of this is that riot gives no chance of appeal in anyway. They believe there system can not be flawed. I do believe many of the ones complaining are actually cheaters but there are some out there that are not. To loose an account one has had for years after doing nothing wrong and getting no explanation as to why the ban occurred has got to infuriating. I love this game and have only been playing for a few months my friend, Stoobly, is the one who got me started into it, the one that has been banned. I have spent about $100 in rp and would like to spend more but knowing in the blink of an eye riots system can select you due to some bug and they will make no attempt to help makes me very cautious to spend anymore money on this game at all. Even if 99% of the bans are accurate that 1% of people who received false bans have almost no way to get into contact with an actual person with any intention of doing anything for them other than saying sorry your guilty. I hope riot can work this out so I can continue with my chest buying addiction without the fear of loosing my account due to some sort of bug somewhere in some program. Thoughts, concerns, and ideas? Thanks for reading!