Long bans should not be automatic
Auto bans are automatic, meaning there are no intelligent human beings making the decision as to whether or not a player should be banned. In the current system, for example Player A can harass and bait another Player B into saying something rude in return and then report said Player B. The system then sees that Player B did indeed say a racist/vulgar word and ban Player B for 14 days. Since there was no human to read the other players' chat, Player A goes unpunished while Player B is victimized and becomes even angrier at a system that screwed him over. This has happened to me before, and I have also seen it happen to countless players who normally exhibit good sportsmanship and are fun people to be around.