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Riot and the community

MysteriousBeing0·8/19/2018, 8:41:02 AM·1 votes·3,094 views

Hi, I am recently new to league of legends, well me as a player but my account is from a friend. I have been interesting in league as it seemed like a fun game but my friend said i should stay away from it because while it might be a fun game, the community is quite toxic, especially the lower rank players. My friend told me his story on how he got a bunch of chat restrictions and about 2 months ago, a 2 week ban. He explains to me that if someone messes up, people start talking shit. Now i personally believe that, that kind of attitude is probably in every multiplayer game, but he says league of legends is the worst by far. He tells me he gets chat restricted when the person or people hes arguing with start the entire thing and when he retaliates by talking back, he gets punished. He then explains his 2 week ban to me which i find was a pretty dumb reason for him to get banned. He tells me that everything was going well and he was doing really good, but when he didn't help out with an objective, i think he said a dragon, someone told the enemy team to report my friend. I don't see anything report-able about that. He told me that his team was going to get the dragon anyways so he just recalled. My friend got annoyed because his team kept saying to report him and then later started talking shit about him saying hes bad or useless. And so my friend again retaliates back and hes the one who got punished for it.

My bud tells me he sent in tickets about super toxic players and all the riot support team does is tell him to "just mute them". I find that pretty dumb. Yes it can solve problems, but you're asking someone who gets bullied to just "ignore" it. Yes if they ignore it, there's really no problem anymore, but i don't find it easy to "just mute" someone after they were talking shit about you or someone else.

Now my friend that i was talking about was fed up with the community and the support team and how the victim becomes the suspect, if you will, so he gave me his account saying if i wanted to play league to just use his account since hes has a lot of champions. I decide to play the game and play a few normal and then try out ranked. I've played similar games to league so i was kind of used to the type of game play so i thought after a few practices in normal, i would be fine in ranked and i was, i was pretty alright. My friend made it to Silver 1 i think before quitting. So about after a couple games, i run into so many toxic players on both teams in almost every game. If someone did bad on my team, my team flamed him, maybe the enemy team would make fun of him and vise versa. Recently i was permanently banned which the 14 ban might've made it easier for me to get banned on this account but i too find the reason i got banned similar to how my friend got the 14 day ban.

In my case, Riot gave me 2 game logs which i'm guessing are the 2 games that deemed me as "too toxic".

Here is the chat logs.

Game 1 In-Game MysteriousBeing0: gotta love it when people blame others for their own mistakes XD MysteriousBeing0: i dont have 3 deaths :) MysteriousBeing0: lol k MysteriousBeing0: u saw there was the whole team there MysteriousBeing0: u flashed out MysteriousBeing0: yet u went back and died XD MysteriousBeing0: you saw me and thought i was a team? lols MysteriousBeing0: 4v5 still not even MysteriousBeing0: report amumu and bard for being toxic and inting, thanks MysteriousBeing0: well bard died at the start MysteriousBeing0: and said he gave up MysteriousBeing0: amumu just calling everyone shit thinking hes good MysteriousBeing0: yikes, now that i call em out, they playing the innocent card XD MysteriousBeing0: i mean if i get reported, nothings gonna happen, riot has the chat logs so MysteriousBeing0: amumu for being toxic, calling everyone else shit, when hes honestly not THAT good MysteriousBeing0: bard for being toxic and inting MysteriousBeing0: or griefing instead of inting MysteriousBeing0: maybe, idk if he muted or not but hes still calling everyone shit MysteriousBeing0: called our zoe shit when he has the best score on our team XD MysteriousBeing0: nice MysteriousBeing0: 2 deaths vs 5 hmm MysteriousBeing0: hell i have more assists and im not the support,,,,, MysteriousBeing0: well whatever, report me if u believe anything this bard says, all im saying is amumu is toxic and bard is toxic and griefing MysteriousBeing0: dont wanna annoy yall anymore MysteriousBeing0: if any of yall are curious on if bard is telling the truth, i can screenshot amumu typing XD MysteriousBeing0: cause to bard, he hasnt typed MysteriousBeing0: well he just said "retards literally" MysteriousBeing0: who MysteriousBeing0: would quinn be better crit or lethality? MysteriousBeing0: gg Post-Game MysteriousBeing0: gg Game 2 In-Game MysteriousBeing0: i dont know how u died to a mal with 100 hp while u had more than half MysteriousBeing0: stfu MysteriousBeing0: if he ults me i die MysteriousBeing0: im willing to bet he will hit his ult before u even press r MysteriousBeing0: yeah muted MysteriousBeing0: i dont think we are gonna win MysteriousBeing0: if we are gonna go for armor pen then we have to make it to late game first MysteriousBeing0: lmao they have 3 tanks MysteriousBeing0: gg? MysteriousBeing0: lol report me for what? MysteriousBeing0: that makes no sense but ok MysteriousBeing0: gg Post-Game MysteriousBeing0: gg

If you couldn't tell, i'm a quite sarcastic person based off the first games logs.

IF YOU WANT AN IN DEPTH EXPLANATION OF THE WHOLE STORY FROM BOTH GAMES, THEY ARE BELOW ME. SKIP IF YOU WANT. The first game, our support bard, goes into a 5v1, escapes by using flash, runs back in a couple seconds later, dies and then proceeds to blame me for not helping out. Keep in mind it was all 5 of them and only 4 of us nearby. Our adc was coming to help, our mid was quite far but i get blamed for his death because i was the furthest away between us 4, this wasn't a full on fight either, just pokes being exchanged and later them going all in a bard who stuck around. He then says he gives up, he's not going to try and that we lost so that we should ff. Oh and that i am trash. He proceeds to feed the bot lane and then complains that i am bad, when i haven't really done anything. So while hes complaining the entire game, our top, amumu asks for a gank, i am at base, level 3, and when he sticks around, dies to the enemy jungle, lee sin, he spam pings me and says that i am shit. Amumu the rest of the game continues on saying that everyone is shit, when honestly our mid and i were doing pretty fine. I ask the enemy team to just report amumu for being toxic and bard for being toxic and griefing, since he flat out said, hes not trying anymore. I feel like asking that isn't too bad, i gave my reasons and fair report offenses. Bard then goes onto playing the innocent card saying he "wasn't toxic" "amumu hasn't said anything" "i'm trying so hard but my teams probably going to ff" "report quinn for being toxic and inting".

Conclusion Now despite what all my friend said, i had hope that Riot was a smarter company and would know right from wrong when banning. So i told them to report me if they believe what everything Bard was saying was true as Riot would look into the chat logs and see that i really haven't done anything wrong. To my surprise i get banned right after the game. This is where i started to see from about 2 weeks worth of games, that the community is pretty terrible and the people working at Riot are just robots saying "mute them" or just dishing our bans off the amount of reports instead of actually looking into it. I'm not going to just assume everyone is toxic, no, I've met some great people in my past 2 weeks of playing. but more often than not, i have had more toxic players in my games than positive. I would say out of 9/10 games there is someone being toxic on either side of the team. Now despite the game being toxic, i feel like the workers at Riot who are in control of giving out bans for anyone, i think they don't really look into it. They might skim through it and then hand out bans if they feel like you were being toxic as well as just seeing the amount of reports. They see reports, look at the chat logs, sees "stfu", BANNED. Im not asking for an unban, I'm not that invested into this game but it just sucks to see honestly a fun game that turns shit because of the community and the company itself. I just wanted to put my 2 cents out there. Mostly to Riot as saying "just mute them" doesn't solve anything, Telling a child not to eat candy before bed then beating their ass because they didn't comply until you kill them after they didn't learn their lesson doesn't help the situation. You have to see why they want to eat the candy, not just punish them because you told them already or make false judgements. I mean c'mon. most people will fight back when pushed. I for sure and my friend as well, will fight back if we are being attacked, verbally or physically. In my case, when someone starts talking shit, im going to talk shit back. I dont think i will make remarks as toxic as theirs but i will definitely be toxic back if someone was toxic to me. Call it a 1st grader move "they started it" but honestly its true, If they weren't talking shit, i wouldn't have to be frustrated and argue back. Its also quite hard for people who don't have amazing self control to "just mute" someone because the moment i see "you're shit", im already typing back. So if any Riot support team reads this, just know that you have to actually look into the problem and use basic knowledge and see whos right or whos wrong in what situation. Now im not saying if the "victim" fights back saying "kys" "get cancer" "i hope your entire family dies" or something horrendous, that they get a free pass, no they should be punished, but if they are just arguing back, saying the typical "toxic words" like "you're shit" or "fuck off" or just something along the lines of what the other person was saying or "lower toxicity" there shouldn't be a ban for it, no reason to it. Look into the whole situation, read the entire chat logs and see, was what they were saying back justified? Cause this is the internet, everyone si talking shit.

6 Comments

MysteriousBeing08/19/2018, 8:43:16 AM1 votes

What do you guys think about the League community and its toxicity? What about chat restrictions or bans, do you think all of them are reasonable? Because if i got perma banned for (in my opinion) a dumb reason, then ive lost hope for the support team.

Sakibaraki8/19/2018, 8:50:37 AM1 votes

You know a better method, an ultimate solution to all these problems?

Turn off /allchat during the game and turn it on at the end of the match for "ggwp" or whatever you want to say.

That's how I get over all these toxicity just since yesterday.

I'd say having a key to toggle /allchat is better because I do not want to have my teammates or the enemy team trash talking or taunting (basically all of us are not only beating in skills, but also mental game right at the start. Many admit they tilt the enemy team because it makes easier for them to win the game)

Modi8/20/2018, 1:43:12 AM1 votes

Hi, I am recently new to league of legends, well me as a player but my account is from a friend.

Regardless why you were punished in this instance, sharing accounts (like your friend giving you his account) is against the rules.

My friend told me his story on how he got a bunch of chat restrictions and about 2 months ago, a 2 week ban.

If this occurred on the account which was shared, then basically the account was on its last leg. One more punishment, would be a permanent suspension.

He tells me he gets chat restricted when the person or people hes arguing with start the entire thing and when he retaliates by talking back, he gets punished.

Yes, he retaliated, which is ALSO unacceptable.

someone told the enemy team to report my friend

1 report is the same as 9 reports in the same game. It doesn't matter if they just report you/him, or the entire rest of the game does.

My friend got annoyed because his team kept saying to report him and then later started talking shit about him saying hes bad or useless. And so my friend again retaliates back and hes the one who got punished for it.

This is why you should be muting people who flame THEN report them at the end of the game. Retaliating not only puts you in jeopardy of being punished, but it also does nothing to help the situation. It almost invariably makes the situation worse, while also feeding the troll.

Here is the chat logs. <SNIP chat logs>

While these are fairly tame, they do one major thing that is considered harassment, which is not acceptable behavior: calling for the report of someone else. The likely reason it was a permanent suspension is due to it occurring after the final warning of the two week suspension.

Now despite what all my friend said, i had hope that Riot was a smarter company and would know right from wrong when banning.

They did wrong, you did wrong. I see no "right" here.

This is where i started to see from about 2 weeks worth of games,

While it is unfortunate that your initial experience was not pleasant, that does not excuse poor behavior.

that the community is pretty terrible and the people working at Riot are just robots saying "mute them"

I have never heard anyone say to just mute them. Nearly everyone here who advocates for muting flamers also says to report them at the end of the game. Muting is the temporary bandage to fix the immediate problem: you seeing toxic chat. The true solution is reporting, and letting it be handled by Riot (IFS or manual punishments).

or just dishing our bans off the amount of reports instead of actually looking into it.

This is not the case (see above).

Now despite the game being toxic, i feel like the workers at Riot who are in control of giving out bans for anyone, i think they don't really look into it. They might skim through it and then hand out bans if they feel like you were being toxic as well as just seeing the amount of reports. They see reports, look at the chat logs, sees "stfu", BANNED.

The vast majority of punishments are handled by the IFS with no human intervention. It would be impossible for Riot to even skim all of the reported chat logs, let alone read them in their entirety for comprehension.

I mean c'mon. most people will fight back when pushed. I for sure and my friend as well, will fight back if we are being attacked, verbally or physically. In my case, when someone starts talking shit, im going to talk shit back. I dont think i will make remarks as toxic as theirs but i will definitely be toxic back if someone was toxic to me.

The goal for Riot in any conflict is to have the conflict end as quickly as possible. Fighting back only furthers a conflict, thus contrary to the aforementioned goal. Fighting back in an online space, where there will not be a "victor" means that a conflict that starts during a game will not end until the players either remove themselves from the conflict, or the game ends. Having a pissing match drag out from the beginning of the game to the end serves no purpose, and only furthers the idea that League is so toxic.

Call it a 1st grader move "they started it" but honestly its true, If they weren't talking shit, i wouldn't have to be frustrated and argue back. Its also quite hard for people who don't have amazing self control to "just mute" someone because the moment i see "you're shit", im already typing back.

Just like playing an online game is a skill, self control is a skill. Like any skill worth learning, must be practiced, and practiced, and practiced to become good at it.

So if any Riot support team reads this, just know that you have to actually look into the problem and use basic knowledge and see whos right or whos wrong in what situation.

In an online fight with words in a game, no one that gets involved is right.

Now im not saying if the "victim" fights back saying "kys" "get cancer" "i hope your entire family dies" or something horrendous, that they get a free pass, no they should be punished, but if they are just arguing back, saying the typical "toxic words" like "you're shit" or "fuck off" or just something along the lines of what the other person was saying or "lower toxicity" there shouldn't be a ban for it, no reason to it.

You don't get banned off one instance of "lower toxicity" as you call it. It takes at least two instances of chat related punishments for a permanent ban to be given (except in very rare circumstances). In situations like yours above, you would have received at most a 10-day chat suspension, had you not been using an account that already had a recent chat related 14-day suspension (putting aside that any kind of account sharing is against the rules anyway).

Look into the whole situation, read the entire chat logs and see, was what they were saying back justified?

No, retaliating on the internet over a video game is not justified.

Cause this is the internet, everyone si talking shit.

No, that is not the case. Many of us treat the internet as a relief from the stress of our real lives. It is our escape from reality, where I get to be whatever I want (within reason). Just because some decide to use the internet as a protective cloak to be an asshole, does not mean that everyone does.

Subdue8/20/2018, 1:59:58 AM1 votes

Doesn't really matter at this point. Now that you've said you're sharing accounts it's probably going to be permabanned.

Ambitious Minnow1/24/2019, 5:37:39 PM1 votes

This pretty much. Riot crazy supportive of abusive behavior as long as players are 'clever' about it.

Fact: LoL is toxic because Riot is toxic from the top down. I'll give some clear examples here:

I would estimate 90% of games, you see losing team arguing and blaming each other at end. This a FACT, we all see it every day. Riot LITERALLY believes trashing your own teammates in game is not toxic in and of itself, and has a high threshold of tolerance for this behavior. You can even go beyond the ingame report system and get live chats and others on the line, they literally do NOTHING but justify whatever original action they took.

Riot has done NOTHING to prevent pregame schenanigans. Everyone has probably at one point or another had this experience: Player gets auto'd to support, doesn't want to play support, and doesn't want to dodge either. So they either ban main of someone else in queue, or take ridiculous choice to try and convince someone else to take the dodge, or just plain ignore all the roles and do what they want all game. This could EASILY be solved by offering a detailed dodge option. Example: Player loads, bans my main, wants jg. I would HAPPILY dodge right there and take my own five minute ban, if there was any way at all to report the player in question obviously sabotaging entire game from start. But of course there is no option for that.

The funniest part of the main bans is the result: you are often stuck playing a champ you are not as good with, in a rank you are not really prepared for with that champ. This then results in ENTIRE TEAM flaming you, telling you you suck, to go kill yourself, etc. Then you are literally the bad guy and getting reported, because no way to dodge and report original instigator.

I got so fed up with it last night I stopped in game to file a Better Business Bureau complaint. Game before we lost (and through zero fault of mine, top score by a mile), a buddy and his duo partner loaded into next queue with me. Immediately shown in text' we are doomed' ' we lost' 'rip' then one of them bans my main. Riot has explained to me in detail that they expected the following from me:

  1. I should have dodged to avoid this scenario even though two other players harrassing through two games (victim takes penalty)
  2. I should have played it out and spent entire game being flamed by entire team (victim takes penalty).

LIterally not cooperating with targeted harrassment wasn't even an option, and my account was banned. I have time stamps, I filed BBB complaint before ban, supervisor stood by ban even with clear text from other players confirming main ban was malicious.

Riot's attitude really does come down to 'boys will be boys' and they claim nothing they can do about it.

This is patently false.