NA's mentality needs to improve, I just don't know how to help it.
This has been said time and time again so I won't go into the details, I just want to figure out how this damn region can get its head out of the gutter with players constantly suffering from either laziness, selfishness and/or inferiority/superiority complexes. I've been on both sides of the spectrum (4 accounts banned, this one semi-stable) so whenever I look at the situation it just comes out with a pessimistic outlook. For instance, here's my thinking:
Ideal Solution: "Be kind to the toxic player/be positive in the situation." This would be great if it wasn't for the fact that Fundamental Attribution Error (FAE) is such a huge presence in Western society. To me it won't matter if I try and be optimistic or positive because people (and especially teenagers) rely so heavily on self-esteem that they'll go full apeshit if any type of false comment is given, even positive ones (because if it's not true in a toxic player's opinion then it's just another insult to their capability). I know this may seem pretty stupid but what I'm trying to get at here is I feel like I can't talk these players out of being toxic solely because their pride won't allow them to. Hell I'm the perfect example of this, why do you think I got four accounts banned? I got stuck up because I value myself highly and I wouldn't let anyone tell me otherwise, especially people who were only trying to be nice and didn't mean anything sincere (because while there's a chance that maybe they did, it's hard to tell on the internet).
So tl;dr - I have no clue what to do about these players and about this community, the ones in question are so narcissistic that they won't let anything phase them, not kindness nor flame. The only way I currently see of 'reforming' a player is by providing them with sufficient incentive to do such - For instance T1 arguably reforming solely for the cash inflow, the popularity etc etc (though I think his case is somewhere in the middle). Players won't reform unless they feel like they get something out of it, and that concerns me. How do I work to stop this? Is there no real solution?
As a side note - If you need any evidence that people are full of themselves then look at the ban complaints/honor system complaints/etc, we got a good amount right here.