Riot support doesn't even give a damn about reverting bogus bans they just say mute or dont respond.
And what, pray tell, do these "bogus bans" involve? If Riot Support isn't willing to revert the punishments, then clearly, they're not "bogus."
What is the point of even having a chat function in the game if saying literally anything can get you banned.
I, and many other players, have no issue using the chat without being punished. It appears to be a "you" problem if you seem to be getting banned for what you say.
Why have a chat filter if saying one curse word is going to cause you to get banned.
I say "fuck", I say "damn", I say "shit", etc. - I have yet to be so much as chat restricted, let alone banned.
The system goes through reads the chat logs and identifies key words then issues a ban accordingly.
That only really applies to hate speech - y'know, racism, homophobia, disability-based insults, encouragements of self-harm, etc.
When it comes to the rest, it reads through the chat logs and puts together context clues to detect negative behaviors, like rank/KDA shaming, blaming, arguing, excessive negativity, etc.
It doesn't understand context or anything else that may have happened to cause the mayhem.
If by "context" you mean "other players misbehaving justifies my misbehavior"...No. That's a weak defense. Take it elsewhere.
With the tribunal system we had a strong system in which people could actually read and understand context of what was going on and say if it was punishable or not.
And believe it or not, back during the Tribunal days, counterflaming was still regarded as flaming, and punished accordingly. People doing reviews in the Tribunal didn't give a shit if someone else started shit, if the person they were reviewing was flaming or being an asshole, the person they were reviewing would be voted to be punished.
So this is my question how many of you agree with the fact that an automated service that highlights key words is the main line of defense for riot and their responses to bogus bans is mute or don't talk.
I agree with the use of the IFS, and with the advise to mute flamers and not respond to them. The thing is, you're misrepresenting how the IFS works - whether intentionally, or for a lack of information on your part. You can't really argue something when you don't know it all that well.
We have a chat function and it is a competitive game smack talking and emotions are going to run high its part of being a competitive game.
Emotions can run high, and there's no rules against that. Letting those emotions go out of control and spewing shit and vitriol, though, is not allowed. Smack talking, also, is not inherently a part of competitive games. It's a byproduct of having a civilized society where respect and humility is expected of people.
With the tribunal system we were able to as a player base justify if someone needed a ban or not by our own moral standards and if the majority thought it was punishable that person was punished. They always say report people for things that you dont think are okay but with the tribunal system the majority would actually have a say in what is ok and what is not okay in the game that we all love and play everyday.
Here's the thing, though; The Tribunal was fucking painstakingly slow, if not borderline defunct. Hardly anybody used it, and when reports were getting reviewed, they were well into a backlog, and players were getting punished for offenses months back. When Riot iceboxed the Tribunal, they took what data they reliably could from it and worked it into the IFS.
Ironically for you, such data included the fact that people voted to punish counterflamers regardless of context or circumstance. Like it or not, the IFS does operate on the views of the playerbase as gleaned from the days of the Tribunal, and it's still being updated to reflect the community consensus on unacceptable behavior.
As an example, "KYS", at one point, used to not be zero-tolerance chat, but here some time before, it started being viewed as egregious enough to warrant a 14-day suspension.
The Tribunal isn't coming back anytime soon. It's slow, ineffective, and hardly anybody used it back when it was around. With such a massive playerbase, it can't be counted on to self-moderate - the IFS works ten times better, and I imagine it will be the heart of Riot's punishment system for quite a while.
