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I was just chat restircted for defending myself from being flamed. Do they read both sides?

HadesTheGreat··2 votes·902 views

So i was chat restricted for 10 games after a duo flamed me for literally 30 min's in game. ( i don't mute because i feel that it hinders communication and can cause for games to be lost more then won. I don't tilt easy) So after the game, in the lobby, they continued to flame me, and i defend myself(i did curse a little to much ill admit) They were flaming me because i lost top lane, after the duo(mid and jg) fed double buffs to my top lane when i was at base(i backed low, didn't die) and then i just couldn't fight him top anymore(the match was gp vs darius) So anyways, the two flame me all game, calling me trash, ect ect, and saying a ton of negative stuff to even the other team mates. The enemy team even agreed with me. Anyways long story short, after that game i log off, next time i log on im chat restricted. And the examples they send me were of that match, how is it fair that we get flamed all game, and then we defend our self. we get punished, do the people who review reports even read both sides of things? Or is this a case of a faulty system that is easily abused?

15 Comments

DrCyanide3 votes

i don't mute because i feel that it hinders communication

If they were flaming you for more than 5 minutes, they weren't interested in communicating at all. You could mute them, they'd be able to hear you, and you could both send pings to communicate what you need to.

how is it fair that we get flamed all game, and then we defend our self. we get punished, do the people who review reports even read both sides of things? Or is this a case of a faulty system that is easily abused?

You didn't defend yourself, otherwise you wouldn't have been given a chat restriction. You responded in kind, rather than taking the high road and not stooping to their level.

Every player is judged according to their own behavior, regardless of the behavior of others. If they were flaming you for 30 minutes, they'll be judged for that. If you flamed them back for 5 minutes, you'll be judged for that. This isn't kindergarten where "he started it" works as an excuse, you are expected to behave better than them.

IronwallJackson3 votes

Riot's policy is that your actions are your responsibility. It does not matter what outside forces influence you to act like a bellend; if you misbehave, it's on you.

VG Clerian1 votes

{quoted}

Riot's policy is that your actions are your responsibility. It does not matter what outside forces influence you to act like a bellend; if you misbehave, it's on you.

Please tell me how muting your whole team and getting reported for unsportsmanlike conduct is justified then. It's happened to me multiple times and Riot tells you to mute the toxic players. I guess doing what Riot says is misbehaving...

SmokedAlmonds3 votes

It isn't justified. Which is why you don't get punished for it. Getting reported and getting punished are not at all the same thing. I could report you for breathing if I wanted to but you are never going to be punished for breathing.

Athina2 votes

"No matter what happened, you and only you are responsible for your reactions to the circumstances, regardless of how unpleasant they can be."

Source

LostFr0st1 votes

They read both sides. Both sides are wrong though, and two wrongs don't make a right.

Xidphel1 votes

"Defending myself" Against what?

Mal the Red1 votes

They literally don't read both sides. They only look at what you say without any context or anything.

They simply do not care. If you are toxic, even if it's in response to someone being toxic to you, you will get punished as well.

It's an ass backwards system, but that's how they're doing it. You can only hope that the duo queue will get their punishment too.

And muting someone who is flaming you will not make you lose much. The only thing you actually lose is their flaming. And if their flaming falls on deaf ears, you are not going to be flaming back, and you will not be punished.

VG Clerian1 votes

And this right here is why this community is the way it is. The system is ass backwards and the ones really starting issues are the ones that get away with it because they are allowed to by Riot.

VG Clerian1 votes

They never read both sides. They only read the side of the person who has more friends in that match. So if you solo queued and had someone who had 3 people queue together they take their side because more people report the same person for no reason at all...

Oleandervine1 votes

[{quoted}](name=VG Clerian,realm=NA,application-id=ZGEFLEUQ,discussion-id=0acTgeEi,comment-id=0006,timestamp=2016-06-24T18:46:53.737+0000)

They never read both sides. They only read the side of the person who has more friends in that match. So if you solo queued and had someone who had 3 people queue together they take their side because more people report the same person for no reason at all...

This is incorrect. A premade's reports against a single individual is treated as a singular report so that premades can't automatically have more weight against other players for fraudulent reasons.

As for the chat logs here's a rundown of how things work:

  1. A report is filed against a player.
  2. The automated system screens the chat logs of the player, flagging any inappropriate language used by that player.
  3. The automated system then logs this report and the findings. If there have been enough previous reports with flagged inappropriate language, it takes action.
  4. A player receives punishment if the automated system has enough reported incidents in which it collected punishable behavior (be it language, AFK, etc).

This systems is actually pretty great. It punishes all players who are reported for their inappropriate language. If you are crass enough to "defend yourself" using inappropriate language, you probably deserve the punishment, especially if the system already had enough reported incidents to punish you.

VG Clerian1 votes

{quoted}

This is incorrect. A premade's reports against a single individual is treated as a singular report so that premades can't automatically have more weight against other players for fraudulent reasons.

As for the chat logs here's a rundown of how things work:

  1. A report is filed against a player.
  2. The automated system screens the chat logs of the player, flagging any inappropriate language used by that player.
  3. The automated system then logs this report and the findings. If there have been enough previous reports with flagged inappropriate language, it takes action.
  4. A player receives punishment if the automated system has enough reported incidents in which it collected punishable behavior (be it language, AFK, etc).

This systems is actually pretty great. It punishes all players who are reported for their inappropriate language. If you are crass enough to "defend yourself" using inappropriate language, you probably deserve the punishment, especially if the system already had enough reported incidents to punish you.

In other words Riot is too lazy to assign someone to use their judgment as to who was in the wrong making this automated system a laughing joke.

Awkward Couch1 votes

[{quoted}](name=VG Clerian,realm=NA,application-id=ZGEFLEUQ,discussion-id=0acTgeEi,comment-id=000600000000,timestamp=2016-06-24T18:58:21.849+0000)

In other words Riot is too lazy to assign someone to use their judgment as to who was in the wrong making this automated system a laughing joke.

Or, maybe both parties are in the wrong?

Oleandervine1 votes

[{quoted}](name=VG Clerian,realm=NA,application-id=ZGEFLEUQ,discussion-id=0acTgeEi,comment-id=000600000000,timestamp=2016-06-24T18:58:21.849+0000)

In other words Riot is too lazy to assign someone to use their judgment as to who was in the wrong making this automated system a laughing joke.

You clearly don't know how businesses work. It would take a dedicated team of, oh, maybe thousands of moderators per language group to filter through all of the reports and use judgement calls. That's millions of dollars spent on just moderating behavior, which is an area that can very easily be left to automation so the money can be funneled into teams that can actually make the game better. It's unrealistic to expect a multinational company to waste that much money on something like this. Furthermore, this system is working as intended. Riot has issued that they have a zero tolerance policy for inappropriate language, regardless of the reason it was used. That means if someone calls you a "f##king retard" in chat and you "defend yourself" by calling them a "f##king asshat," you're just as guilty of using inappropriate language as they are. There is no gray area in this. If you kill a man because he murdered your wife, you're still guilty of murder, just like that man. The objective here is to be the better person and not retort with the same toxic language.

SmokedAlmonds1 votes

No, you just disagree with Riot on what should be punished.

The system is working as intended, at least as far as the people who are punished go. It has a very low error rate. The issues with the system are more related to not catching everyone who needs to be punished, but people reviewing cases doesn't improve that anyway.

Anyone can submit a support ticket to get their punishments reviewed by a real person. Seems to me that your issue is with the policy, not the automation.

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