Why do you focus more on what players say than how they behave.

Rioters toss the word "toxic" around quite a bit, but almost never when referring to a players actions as opposed to what they say. This annoys me. Ive played this game for about 3 years now and ive done my best to remain positive or, at worst, not say anything to other players. I feel like the tribunal system has created an environment where players actions arent taken into consideration when it comes to punishment. If you are so concerned with our feelings and making sure players remain respectful, why would you implement emotes for people to spam. Why don't you punish players who will literally march into the enemy towers, build troll items, or purposefully give the enemy team the advantage unless they clearly tell you in chat that that's what they are going to do? Is it impossible to create a system where people can watch games and determine whether a player should be banned or not? Have you ever thought about delegating the responsibility to players who would volunteer their time for it? I am very frustrated with this game at this point because no matter how many reports i make, i continue to run into players who are incredibly disrespectful with what they say, and their actions in game. I feel like the focus needs to be directed to actions instead of words because if you someone says something vile, you can mute them. What you can't do is control their actions