Banned ACCOUNT?! WTF

Gam3rDad·3/27/2017, 1:02:54 AM·1 votes·474 views

So out of the blue this morning i get an email from rito saying that my other account pappasmurf78 has been permanently banned for using 3rd party software. which im guessing by some research that im guessing there talking about some type of scripting software. which let me say i hardly even log into this account and is currently bronze. i told them in the response email that i never used any software and that even my main account is in bronze. there telling me that they cant tell me nothing and the account is banned. how can they do that? i cant even tell u that last time i logged onto the account. nothing more since i didnt spend much money on that account for skins but... i mean just the process of just leveling to 30 is time consuming.... never used any 3rd party software and dont ever plan on it... there telling me they have proof but yet tell me nothing... i pay good money on both account for skins. One more so than others but makes me feel at anytime they can ban this account! any help?

4 Comments

OnlyYouCanHearMe3/27/2017, 4:39:35 AM2 votes

Here is a thread list of some of the more commonly encountered third party programs. It's not an all-inclusive list, as new ones are being developed all the time, but it might give you and idea of the types of things that are considered "malicious third party programs." Basically, it does not have to be a scripting program. It can be any sort of program that directly or indirectly interacts with League in a manner that has the potential to give the player an unfair advantage over other players.

One example I like to give people is how Curse Voice was originally released. It contained timers for a player's teammate's ultimates. At that time, the client did not have that information clearly displayed and Riot considered it to be an unfair advantage for the players who used Curse Voice vs. the players who did not. So it was considered one of the banned third party programs at that time. Curse modified it to remove the timers, and once it was re-released, Riot approved it for use. There are many, many other types of programs that are considered banned. Some are for scripting, some are map hacks, some are timers, there are even certain gaming keyboards/mouses that I have heard of that are potentially problematic because of the types of macros and software they use. Using macros to cast multiple abilities with a single key can even be counted under this category. It is a very broad term.

Unfortunately for the players who receive the bans for third party programs, it can also be a very frustrating one. The groups that develop the hacks and cheats can be quite clever at making their programs, and one thing Riot does not wish to do is let them know how they have discovered them. So, when any player is banned for the use of third party programs, that player is told what the ban was, but not the specifics of what the exact third party program was, or how it was detected on their system. It makes it almost impossible for the cheaters to know how they were caught, but unfortunately, it also makes it very difficult for the innocent players, or the unwitting players, to know how to begin defending themselves.

The only thing I can suggest is that you go through the list, and try to see if there is anything there that rings a bell. You may also want to think back and see if there are any times when you may have logged onto anyone else's computer to play, as if they had any programs on their computer, it could have triggered the system for your account. Also, if anyone else has had access to your computer, you may want to check with them to see if they have downloaded or installed any programs onto it without your knowledge.

This is not the easiest situation to exonerate yourself from, but it is not impossible. If/when you submit a ticket to Player Support, try to be as polite and patient as possible. I'm sure it's a very frustrating situation, but it will not help your cause if you snap at the Support Specialist. It may take a few different tickets or attempts at contacting support. Be prepared, many times they have to tell you that they have reviewed your case and are confident in the analysis of the system. And Riot's system is very good at detecting things. What you have to do now, is try to figure out what it detected, so that you can prove to Support that it wasn't used for cheating.

AthenasVendetta3/27/2017, 1:12:25 AM1 votes

Submit a ticket with you Ip address and cross reference it. See if they can find out if the account was hacked.

kTnoJoXYPV3/27/2017, 11:17:05 PM1 votes

Sorry bud, your screwed, I've been playing since season 2, have every champ unlocked, extra skins etc. $805 spent in total over the years. And I got banned for the exact same thing. Naysayers can imply what they want, but I have never cheated/modified or done anything to my client and here I am 5 years later, loosing all the work. They refuse to manually look into it, basically if the auto system got you, your fucked... even when your 100% innocent.

YerroFever3/27/2017, 11:27:51 PM1 votes

Just an FYI, the 3rd party bans tend to be really really accurate so if you've ever shared your account and your friend uses a script or something, you will get permabanned. Also, the permabans come in waves rather than instantaneously to not tip off people who make the 3rd party programs (so it's harder for the cheaters to revise the program to go undetected)

If you used one in the past... you're still screwed.